Gordysburgerhouse

Sunday--July 2,2023--Horrible waitress and a horrible experience. I just left and I paid for NOTHING. Don't waste your time. I've been the Chuck E. Cheese with my boys when they were smaller and the screaming didn't compare to what we were subjected to today. Unreal.

Let me preface this by saying it's not the kids' fault. They are little and don't know any better. They are only doing what little kids do...play and scream. I blame the parents for not teaching them to not play and scream in a restaurant.

From outside we hear kids screaming. We walk in and there are two small kids running through the restaurant screaming like they're at a playground running around the restaurant through the bar. The place was empty so I guess they thought it was okay! It's not okay. You get the idea.

These screaming kids finally end up on the bar side. The man they were with (I'm assuming their dad) was sitting at the bar. With this screaming continuing, the waitress comes over and closes the door to the bar. We can still hear them but at least not as loud. Honestly, I wanted to leave. I'm not up for someone else's kids screaming and running around while I'm trying to eat.

Our food arrives. We are eating maybe five minutes. Those two kids break out from the bar area and again are running through the restaurant screaming their heads off! Now they're at the door right opposite our table. Are you kidding me with this? My mother raises her voices (honestly because they were screaming so loud you have to raise your voice!) and says "Hey, hey...you don't do this here!" The bar door opens. I can hear the dad saying something to correct them. Two seconds later the waitress with the blue hair (I didn't see a name tag and I didn't get her name) comes over, puts her hand out and says to my mother "don't yell at someone else's children!" Excuse me but you don't speak to an elderly person the way this waitress did. That is not acceptable and it was just downright rude and disrespectful. I was expecting an "oh sorry for that" or "I'm sorry the kids are loud we'll try to keep them on the other side" something to that effect.

But no. The waitress with the blue hair decides to correct my mother! She yells at my 93 year old mother "do not yell at someone else's kids!" Really? I jumped in. You are not going to talk to my mother like that. I said, "Excuse me! We are paying customers trying to enjoy a meal in your restaurant. I am not here paying for a meal to listen to someone else's kids running around screaming like lunatics. This is not a place for that." The look on her face was one of shock! Her eyes just about popped out of her head. I guess she didn't expect me to say anything. She said again "but you don't have the right to yell at someone else's kids like that!" I said again, "I absolutely have the right to say something when I am in a restaurant trying to eat a meal and have conversation and I cannot because someone else's kids are screaming while I'm trying to eat. I am paying for meal!" She looked at me like this is something so foreign to her! Where is your customer service? I said "You know what? Get the manager. I'm not paying for this meal. I'm not paying to listen to this." She was like okay...okay. She came back with to-go containers. I said, "No I don't want your food. I'm not paying for this food. I'll pay for the salad my son ate." Then we just left and didn't pay for anything.

At minimum I expected the waitress to apologize for the noise and the screaming. I did not expect her to talk to my mother like that! Not happening. I was going to spend about $90 maybe $100 between the meals and dessert, but that did not happen.

Needless to say we will never be going back to Gordy's again.