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  • Grays

Grays

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Overview

Grays.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

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Norm F.
1 review
0 helpful votes
“TAKES YOUR $$ BUT REFUSES TO SEND GOODS”
February 6th, 2024
Verified purchase

I have been trading with Grays for years and they were most reputable. However, now they charged my card then flatly REFUSED TO SEND THE GOODS. I emailed them, but hey just say "I'll follow it up" and heard nothing more from them. After more continued emails, they say "we have processed a full refund". Which also never arrived. They just kept fobbing me off in the hope I'd just lose my money and walk away. In the end I went to Dept of Fair Trade, to get my money back. I don't know, but aren't these the signs of a company going broke?

Tip for consumers:
THEY TAKE YOUR MONEY AND DON'T SEND THE GOODS

Products used:
WINE

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