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  • GuiltySoles

Overview

GuiltySoles has a rating of 3.75 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. GuiltySoles ranks 769th among Shoes sites.

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How would you rate GuiltySoles?
Top Positive Review

“This company is GREAT!”

Alayna H.
5/10/16

Really great company with great shoes and handbags, something I would recommends to my friends and family. You must check out the site, they have a membership that's great for you to use.

Top Critical Review

“Money wasted and terrible customer service!”

Martha L.
9/27/16

I recently purchased the Lola Ankle Wrap Flats. These shoes arrived clearly already used with scuffed soles and nicked suede. I requested to return the shoes and was told by Roy Chang that my only option was to pay shipping costs for return or make an exchange. Shipping cost for the return is around $25! And I am hesitant to exchange as quality is terrible. The soles are hard and inflexible, and the ribbon is far too wide and long to tie into a cute bow. Money wasted and terrible customer service!

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user evah21
1 review
0 helpful votes
June 28th, 2016

I had an issue with a product that I was sent by the company, so I wrote to them about it. I received a prompt and helpful reply, and my issue was resolved much quicker than I expected. Definitely recommend!

Thumbnail of user alaynah2
1 review
0 helpful votes
May 10th, 2016

Really great company with great shoes and handbags, something I would recommends to my friends and family. You must check out the site, they have a membership that's great for you to use.

Thumbnail of user kemia
1 review
0 helpful votes
May 10th, 2016

I love the shoes!

Thumbnail of user marthal37
1 review
2 helpful votes
September 27th, 2016

I recently purchased the Lola Ankle Wrap Flats. These shoes arrived clearly already used with scuffed soles and nicked suede. I requested to return the shoes and was told by Roy Chang that my only option was to pay shipping costs for return or make an exchange. Shipping cost for the return is around $25! And I am hesitant to exchange as quality is terrible. The soles are hard and inflexible, and the ribbon is far too wide and long to tie into a cute bow. Money wasted and terrible customer service!

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From the business

Shop our collection of women's shoes online at GuiltySoles. Browse the latest trends and view our great selection of boots, heels, sandals, wedges and more.

Company Representative

Thumbnail of user royc180
Roy C.

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