Hansgrohe-usa.com has a rating of 2.0 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Purchased a new showerhead 14 months ago. We previously had a Hansgrohe and after trying to deal with Hansgrohe and their "lifetime" warranty gave up and purchased a new shower head. We had been happy with the old one which was also Hansgrohe, but they refused to repair/fix it. Well the new one lasted all of 14 months. Soaked the showerhead in some vinegar and water to clean out the showerhead from some mineral deposits, (folliwing the instructions in the manual) and now the middle guts part of the shower head is popping out every time I turn on the shower and there is no replacement part for this showerhead other than the water filter! Time to find a new reliable brand for bathroom fixtures.
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