Healthbeds.co.uk has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Terrible company paid nearly £700 for a mattress there new naples collection.
Bought this mattress from bed stop on Stirling at the end February 2022.
Just under 4 months old mattress at one side started to collapse and sag.
Contacted the retailer cut long story short they didn't want to know and was panned off that it was due to the settling in period of the mattress as this was only one side JOKE.
After many words back and forth the retailer decided to refund after I threatened legal action.
This joke of a company did not warrant the warranty on the mattress had the audacity to inform the retailer's they would only agree to exchange if they felt the mattress was poor workmanship witch it clearly was
Never heard crap like only one side of a mattress is part of the settling in period.
The mattress was under 4 months old and was followed per manufacturer's recommendations to rotate once weekly for three to 6 months and then one month after.
This was part of there premium new collection with talay latex was comfortable only for the defect which they clearly ignored and failed to carry out there so called 5 years warranty which is worth nothing.
Will never buy any mattress this company make they are overpriced and not as good as they are made out.
Since then have bought a mattress from a big company that knows how to make mattress and have good reputation for good service
My advice is avoid like the plague.
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