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Healthy Habits has a rating of 1.25 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Healthy Habits ranks 275th among Vitamins & Supplements sites.
This company responds to reviews on average within 2 hours
I do not have medical issues that require this company's products and my debit card info was stolen y our had I g Chinese food over the phone two days prior to the fraudulent purchase on my name. I sent emails explaining the problem and even called a representative who yelled at me and asked me: who are you going to press charges? I have no respect for Healthy Habits and the mocking disrespectful way I was treated not mentioning I am Latina and we can add to that racial discrimination!
I do not have medical issues that require this company's products and my debit card info was stolen y our had I g Chinese food over the phone two days prior to the fraudulent purchase on my name. I sent emails explaining the problem and even called a representative who yelled at me and asked me: who are you going to press charges? I have no respect for Healthy Habits and the mocking disrespectful way I was treated not mentioning I am Latina and we can add to that racial discrimination!
Tip for consumers:
I have ns er had such rude and discriminatory treatment in the US before!
Products used:
I did not purchase any and my card was used in a fraudulent way which I tried to explain .
BUYER BEWARE Fraudulent company. Will not refund product as they say. They claim they cannot return because of COVID. Not a good, health safe product, total SCAM. Order at your own risk
No contact, no corporate office to speak with anyone. Telemarketing lines only. Will not get a supervisor, their word is final. Lots of companies with similar names they ride off their coat tails. BEWARE, BEWARE, BEWARE
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Greetings Ana,
First and foremost we'd like to apologize for any lack of satisfaction you experienced when calling our customer support line. Your experience is not one we hear often, but we certainly do take the claims seriously and want to resolve your concerns to the best of our abilities.
When/If ever we have an individual calling in claiming that fraudulent charges were made against their will -- it is always our policy to simply refund those charges immediately. The fact that this was not done in this case is deeply troubling to us and we'd very much like to better understand the interaction.
All of our calls are recorded. If you remember the phone number you used to call in, and the time/date of the interaction, we'll gladly pull that call and hold the representative who spoke to you accountable. If any additional action needs to be taken on your account to resolve the transaction, please also let us know so we can take necessary action to correct this for you.
We look forward to hearing back and hope you have an excellent remainder of your day.
Kind Regards,
Healthy Habits Customer Care