• Hotel Shopping Network

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Overview

Hotel Shopping Network has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Hotel Shopping Network?
Top Critical Review

“Hotel Shopping Network dont shop here for a job”

BJ G.
9/26/17

This company posted on FlexJobs for mystery shoppers to hotels. I responded early August, had an interview, downloaded the checklist (a prerequisite for the next stage of the process), then was told to wait until September because they were behind in processing applicants. The company rep didnt follow up with me so I contacted her early September (she had forgotten), and she put me in touch with the orientation trainer. This next piece of information is important: on the checklist from the interviewer, it said you could download free MP3 recording software; however, when I finally heard from the trainer, she referred me to a link to PURCHASE the software. This should have been the first sign that one hand didnt know what the other hand was doing. Both personnel were in different places geographically. The trainer also sent a link for software so that she could share my computer screen during the orientation. She said to download the package that said FREE. However, all three packages said FREE. When I asked her to clarify which one, she said, again, the FREE one. On the website referred to, there were 3 products and all were FREE. I wrote her back to ask for clarification, and, because she was answering her calls from her cell phone, could not see the website in its entirety. This is a case of quick quick and more quick. And, dont pay attention to what a prospective employee may be calling your attention to in your hiring process which may be a point you need to clarify so that its not confusing, and, time-consuming. This latter point is also important. This quick quick and more quick energy Im referring to, which I believe has its roots in the speed with which our technology sometimes forces us to move, is what I refer to as people being in a hurry to die. As Paul Simon sings: Slow down, you move too fast. You got to make the morning last. I then contacted the company [cooolsoft] whose website she referred me to for the MP3 software. This companys business calls were taken by SWREG. (I have previously reviewed this company for SiteJabber.) You could call a toll free number to purchase the software if you didnt want to order online and give credit card info; this I did. However, SWREG failed to email the vendor (cooolsoft) to let them know to send me the link to download the MP3 program. So when I followed up to find out where the link was, I was told the email had never been sent, and we were back to Square 1. I notified the trainer, because I had an orientation session that same day, and asked to reschedule because it would be another two days before I received the link. This is the email I received from her: I would like to thank you for your interest in HSN however it does not seem like HSN is a good fit for you. I wish you the best. Again thanks for your interest. Steer clear from The Hotel Shopping Network. This is a company that does not take responsibility for the businesses they refer you to, and dont like to be questioned if you call their attention to their lack of research or inconsistency. Upon reflection, it also seems to me that they dont respect diversity. By this I mean that the cooolsoft website, via SWREG, gave people the option to call on the telephone to give a credit card number rather than QUICKLY download software. More and more people are having their personal data stolen or compromised; if The Hotel Shopping Network doesnt take the time to read the details of the companies theyre referring to, and, dont honor a persons right, and desire, to protect their personal data by NOT directly downloading because again, its quick, then theyll have to take responsibility for their actions.

Reviews (1)

Rating

Timeframe

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Thumbnail of user bjg3
21 reviews
106 helpful votes
September 26th, 2017

This company posted on FlexJobs for mystery shoppers to hotels. I responded early August, had an interview, downloaded the checklist (a prerequisite for the next stage of the process), then was told to wait until September because they were behind in processing applicants.

The company rep didnt follow up with me so I contacted her early September (she had forgotten), and she put me in touch with the orientation trainer.

This next piece of information is important: on the checklist from the interviewer, it said you could download free MP3 recording software; however, when I finally heard from the trainer, she referred me to a link to PURCHASE the software. This should have been the first sign that one hand didnt know what the other hand was doing. Both personnel were in different places geographically.

The trainer also sent a link for software so that she could share my computer screen during the orientation. She said to download the package that said FREE. However, all three packages said FREE. When I asked her to clarify which one, she said, again, the FREE one. On the website referred to, there were 3 products and all were FREE. I wrote her back to ask for clarification, and, because she was answering her calls from her cell phone, could not see the website in its entirety.

This is a case of quick quick and more quick. And, dont pay attention to what a prospective employee may be calling your attention to in your hiring process which may be a point you need to clarify so that its not confusing, and, time-consuming. This latter point is also important. This quick quick and more quick energy Im referring to, which I believe has its roots in the speed with which our technology sometimes forces us to move, is what I refer to as people being in a hurry to die. As Paul Simon sings: Slow down, you move too fast. You got to make the morning last.

I then contacted the company [cooolsoft] whose website she referred me to for the MP3 software. This companys business calls were taken by SWREG. (I have previously reviewed this company for SiteJabber.)

You could call a toll free number to purchase the software if you didnt want to order online and give credit card info; this I did. However, SWREG failed to email the vendor (cooolsoft) to let them know to send me the link to download the MP3 program.

So when I followed up to find out where the link was, I was told the email had never been sent, and we were back to Square 1. I notified the trainer, because I had an orientation session that same day, and asked to reschedule because it would be another two days before I received the link.

This is the email I received from her:
I would like to thank you for your interest in HSN however it does not seem like HSN is a good fit for you. I wish you the best. Again thanks for your interest.

Steer clear from The Hotel Shopping Network. This is a company that does not take responsibility for the businesses they refer you to, and dont like to be questioned if you call their attention to their lack of research or inconsistency. Upon reflection, it also seems to me that they dont respect diversity. By this I mean that the cooolsoft website, via SWREG, gave people the option to call on the telephone to give a credit card number rather than QUICKLY download software.

More and more people are having their personal data stolen or compromised; if The Hotel Shopping Network doesnt take the time to read the details of the companies theyre referring to, and, dont honor a persons right, and desire, to protect their personal data by NOT directly downloading because again, its quick, then theyll have to take responsibility for their actions.

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