• House Of Candles

House Of Candles

Overview

House Of Candles has a rating of 3.56 stars from 9 reviews, indicating that most customers are generally satisfied with their purchases. House Of Candles ranks 5th among Candles sites.

  • Service
    3
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos
How would you rate House Of Candles?
Top Positive Review

“Carnation roll on perfume”

Catherine W.
12/18/23

Not been able to find this fragrance for years. Bit of a wait as it comes from Australia but we'll worth the wait. Smells divine. Ordering again straight away. Brilliant A*****

Top Critical Review

“Disappointing”

Maureen R.
5/5/21

Coconut and lime spray mist I recently ordered is very different from the first time I ordered it in 2019. Smells nothing like coconut and lime. Scent doesn't last in the recent order like it did the first time I purchased it. In addition I had to wait weeks for delivery. It appeared my original order didn't even get to leave their premises. Will look elsewhere next time.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user maleeaw
1 review
1 helpful vote
April 29th, 2020

I just received my order from House of Candles and I am so impressed with the owner's customer service, product quality, and delivery.

The Cherry, Vanilla, Almond body spray is the most delicious cherry perfume I have ever used!

I will definitely order again.

Thumbnail of user leisle
16 reviews
5 helpful votes
December 16th, 2020

I am impressed with this House of Candles. They are beautiful and very attractive. It is hand-carved candles and has a different variety of candles.

Thumbnail of user madelync7
1 review
0 helpful votes
September 9th, 2019

I really adore the products I have bought. I enjoy watching the candles burning and admire those lovely scents! Great service and quick delivery!

Thumbnail of user maureenr178
1 review
1 helpful vote
May 5th, 2021
Verified purchase

Coconut and lime spray mist I recently ordered is very different from the first time I ordered it in 2019.
Smells nothing like coconut and lime. Scent doesn't last in the recent order like it did the first time I purchased it. In addition I had to wait weeks for delivery. It appeared my original order didn't even get to leave their premises. Will look elsewhere next time.

Tip for consumers:
Unless they can reassure people the quality of this product has returned to what it once was. FORGET IT

Products used:
Body spray

Service
Value
Quality
Thumbnail of user annas90
4 reviews
13 helpful votes
November 26th, 2015

I have bought several products across a range of scents and am extremely happy with them. In addition I have asked for advice and received it very promptly and efficiently. The purchases are nicely presented and the delivery is speedy. Here is an excellent source of gifts for all occasions including those who 'do' Christmas, I am a happy customer!

Thumbnail of user alisono6
1 review
0 helpful votes
November 6th, 2016

Very happy with my products, ordering and delivery. Will be buying more lovely products.

Thumbnail of user karliea5
1 review
1 helpful vote
June 7th, 2021
Verified purchase

I placed an order several weeks ago. I haven't received anything as yet and I have sent emails asking for updates for my order but they refuse to respond. I've asked for a refund but again they refuse to respond.

The matter will now be taken further.

I DO NOT recommend this business.

Tip for consumers:
I would buy from elsewhere based on my experience.

Products used:
Out of the several items I ordered I couldn’t use any because the business never sent them nor did they refund my money.

Service
Shipping
Returns
Thumbnail of user cherryt15
2 reviews
0 helpful votes
June 8th, 2021

I ordered Brioche fragrance and was sent something else. I have messaged seller with no response. I have been ripped off. Thankfully I paid with Paypal and will get a refund through them if the seller refuses to get in touch. Buyer beware!

Thumbnail of user catew2013
1 review
0 helpful votes
December 18th, 2023

Not been able to find this fragrance for years. Bit of a wait as it comes from Australia but we'll worth the wait. Smells divine. Ordering again straight away. Brilliant A*****

Tip for consumers:
Would recommend. Brilliant.

Products used:
Roll on perfume

Service
Value
Shipping
Quality

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Thumbnail of user clarkec24
Clarke C.

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3.6
9 reviews
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