• Hurtle Gear

Hurtle Gear

Overview

Hurtle Gear has a rating of 4.87 stars from 348 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hurtle Gear most frequently mention fast delivery, great service, and quality products. Hurtle Gear ranks 6th among Motorcycle Parts sites.

  • Service
    32
  • Value
    5
  • Shipping
    5
  • Returns
    2
  • Quality
    13

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 94%
Positive
126
Neutral
3
Negative
5

Instant Feedback

574 reviews

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What reviewers want you to know

Positive highlights

  • Have always found the folks from Hurtle Gear to be super helpful, a great team to deal with, thanks again guys
  • They stock good quality products and have an excellent range with great customer service.

Critical highlights

No critical highlights yet

How would you rate Hurtle Gear?
Top Positive Review

“Windshield”

Tania G.
3/27/24

This universal windshield fits perfectly. The tint screen looks great, no more wind bashing on the chest or head.

Top Critical Review

“Postage was more than I agreed when purchasing online”

Catherine N.
12/12/23

When I checked out, I selected one of the options available (based on what I had in my 'cart') only to find oil couldn't be sent via Australia Post so the shipping increased significantly. If I know this at check-out, I wouldn't have proceeded with the purchase.

Reviews (348)

Rating

Timeframe

Other

Reviews that mention popular keywords

hurtle gear (50) customer service (21)
Thumbnail of user taniag127
1 review
0 helpful votes
March 27th, 2024
Verified purchase

This universal windshield fits perfectly. The tint screen looks great, no more wind bashing on the chest or head.

Reason I chose this business:

It was a universal fitting. Great price from Australia

Thumbnail of user trevorn100
1 review
0 helpful votes
January 30th, 2024
Verified purchase

After using other websites with similar products, Hurtle Gear was simple. Straightforward and easy to find what you were looking for.

Reason I chose this business:

Had the parts I was looking for.

Reason I chose this product:

Going on a 5 week bike trip and was looking for products to make the trip more enjoyable and safer.

Thumbnail of user paulr3070
1 review
0 helpful votes
March 25th, 2024
Verified purchase

Sent items I ordered promptly and upon arrival they were packaged well.
Easy to order from on line.

Reason I chose this business:

Dealt with them before

Reason I chose this product:

Good quality product, well made

Thumbnail of user kieranmorrison46
1 review
0 helpful votes
April 5th, 2024

I ordered quite a few parts as part of a insurance repair job, Grae was fantastic, great communication and help with a bit of a squirrelly order! The quality of the parts they supply is impressive - worth spending the money rather than going for some ali express rip off version! Thanks for all your help mate

Service
Value
Shipping
Quality
Thumbnail of user jefff1264
1 review
0 helpful votes
February 28th, 2024
Verified purchase

This screen is a good quality, well packed and easily fitted aftermarket (touring height) screen that fits the BMW R 1250 RS perfectly.

Reason I chose this product:

The wind from the original screen was hitting directly on my helmet.
I needed a higher windshield, this one is nice to look through and well finished.

Thumbnail of user timk930
1 review
0 helpful votes
April 15th, 2024
Verified purchase

Placed order communicated with shop owner. Shipped out first working day they were back. Fast shipping.

Emailed asking if it was being sent on that day and express. which it was. fast reply and had my questions answered

Reason I chose this business:

Wanted a local company that i could get the stock asap from.

Reason I chose this product:

Wanted a quality part that i could rely on.

Service
Thumbnail of user dougw513
1 review
0 helpful votes
February 5th, 2024
Verified purchase
• Updated review

Easy to navigate online, easy to order and pay, quick dispatch, heaps of tracking updates. Always a pleasure to use Hurtle Gear

Reason I chose this business:

Past experience

Reason I chose this product:

Needed them

Excellent
August 2nd, 2023
Verified purchase
• Previous review

Really responsive and informative. The product I wanted was out of stock but they raised an order immediately for when the product arrived from the suppliers to make sure I got what I wanted.

Thumbnail of user stephand64
1 review
0 helpful votes
March 10th, 2024
Verified purchase

Good delivery, still need to fit the product. As soon as I have done so then I'll be able to say more.

Reason I chose this business:

Dependable shopping experience

Reason I chose this product:

Evotech ia good quality

Thumbnail of user brianp1935
1 review
0 helpful votes
January 28th, 2024
Verified purchase
• Updated review

Excellent easy straight forward purchase and fit was easy 👌

Reason I chose this business:

PURCHASED HERE BEFORE

Multiple dealings
December 3rd, 2022
Verified purchase
• Previous review

Very happy with service and prompt delivery. Future dealings on the cards.

Reason I chose this business:

Previous service and dealings.

Reason I chose this product:

Trip away needed extension arm.

Thumbnail of user glynnc5
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

The website is easy to use, communication is great. The bike part finder is great too.

Reason I chose this business:

Hurtle Gear stocks and sells products for prices we can't get here in NZ even with freight added.

Reason I chose this product:

The good quality of the products.

Thumbnail of user craigs1484
1 review
0 helpful votes
March 4th, 2024
Verified purchase

Generally happy. Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Reason I chose this business:

They happened to have what i was looking for

Reason I chose this product:

Adjustability

Thumbnail of user drewf107
1 review
0 helpful votes
February 18th, 2024
Verified purchase

Overall a great experience buying from Hurtle Gear. Thanks you

Reason I chose this business:

Good reviews online

Reason I chose this product:

Puig has a good reputation for aftermarket products

Thumbnail of user hamishn1
1 review
0 helpful votes
January 29th, 2024
Verified purchase

Great! Thanks! Fast delivery and good quality, easy fitting

Reason I chose this business:

Google search

Thumbnail of user davidc9058
1 review
0 helpful votes
January 24th, 2024
Verified purchase

Everything was spot on with good communication and quick delivery times. Will shop with again.

Thumbnail of user evangelosm7
1 review
0 helpful votes
November 2nd, 2023
Verified purchase

Simple, minimal friction. Installation instruction for removing the side fairings was outdated for this model, but a YouTube video I found sorted that. Perfect fit!

Reason I chose this business:

I've purchased from them before and was very happy with thm.

Thumbnail of user sl795
1 review
0 helpful votes
February 11th, 2024
Verified purchase

Everything was perfect and exactly as described. The chat was very helpful and they answered all my concerns.

Thumbnail of user kevint1734
1 review
0 helpful votes
April 6th, 2024
Verified purchase

I have had a mixed experience,
- The negitive side is that the New Generation Sport Screen doesn't come with any mounting system to suit a standard Ducati Monster. The screen is for Ducati Monster's with a Bimbi style accessory screen from Ducati were you replace the existing screen with the New Gereration Sport Screen fitting it to the existing coloured mounting fairings. So I couldn't mount the screen to the bike.
- The positive side is that Hurtle will take the screen back and refund my money, Thank you very much.

They agreed to take back the screen that would't fit my bike

Reason I chose this business:

Online store had a good price.

Reason I chose this product:

Need wind protection

Service
Thumbnail of user laceyk47
1 review
0 helpful votes
March 27th, 2024
Verified purchase

I received exactly what i ordered, in a timely manner. Not much more I could ask for.

Reason I chose this business:

Hurtle Gear was the only retailer in Australia that I could find that had stock.

Reason I chose this product:

I believe the quality was superior to the main alternatives.

Thumbnail of user francisd249
1 review
0 helpful votes
February 10th, 2024
Verified purchase

Quick and easy, and the right price. Arrived on time.

Reason I chose this business:

Had the RAM gear that I needed.

Thumbnail of user k.s19
1 review
0 helpful votes
February 18th, 2024
Verified purchase

Easy process In purchasing the radiator guard for the Ducati.

Reason I chose this product:

For a Ducati

Thumbnail of user phillipm639
1 review
0 helpful votes
April 1st, 2024
Verified purchase

Very Easy to deal with and delivery was very quick

Thumbnail of user igora57
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

I already explained on the previous page. This is a time-wasting process.

I asked about why the item came with no instructions. Received a reply that Evotech only supplies online instructions. Could have told me that in advance. Also, I was sent a link that didn’t work. I replied immediately to say that it doesn’t work and received no reply.

Reason I chose this business:

Someone recommended it.

Reason I chose this product:

It looked good and Evotech has a good reputation, which appears undeserved.

* Hurtle Gear attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user graemeo6
Grae O. – Hurtle Gear Rep

Hi Igor. As discussed with you, this review is utter bulldust. Evotech Performance keep their instructions online, and our website clearly has a link to the instructions on there (as does their site). When you emailed us asking for instructions we replied to you IMMEDIATELY, which you replied to so we know you received it. So the assertion that we did not reply is utterly false. When we tried to take this up with you, you seem intent on blaming us for not opening Evotech Performance's product and inserting a little card reminding you to download instructions. As already mentioned to you, please don't purchase from us again. Warm Regards.

Thumbnail of user craigm1300
1 review
0 helpful votes
March 10th, 2024
Verified purchase

All great dealing with Hurtle Gear the right parts at the right price!

Reason I chose this business:

Great parts Great Price

Thumbnail of user laurencew74
1 review
0 helpful votes
January 25th, 2024
Verified purchase

Easy as pick it buy it fit it ride it what more can I say

Reason I chose this business:

They had the part I needed

Thumbnail of user benw1222
1 review
0 helpful votes
April 23rd, 2023
Verified purchase

Very efficiant and friendly over the phone. Would definitely recommend your company to others

Reason I chose this business:

Your comany was the only one I could find in Australia

Reason I chose this product:

For added comfort on y bike

Sitejabber for Business

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From the business

At Hurtle Gear our mission is simple: Beautiful products and brilliant service.

We do this by sourcing first class motorcycle gear that will last. And then we back it up with fast shipping and support.

Have a browse through our website, or if you're looking for a specific bike product then try our bike database. If you can't find what you're looking for, contact us and we'll see if we can get it in for you.

Business History

We (Graeme & Dave) have been in business for over 20 years and are committed to providing the best experience possible for our customers. We are located in Bunbury, Western Australia, but service the whole of Australia through the express post network.

Company Representative

Thumbnail of user graemeo6
Grae O.
Typically responds within 9 hours

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