Intoxilock

I know you are experiencing a bit of a traumatic event (DUI). But stay as far away from this company as possible. One bogus charge after another. Worst customer service experience of my life. Try another company. They can't possibly be worse than these criminals.

I had an intact select device installed in my car at the end of May it shorted out my battery and I was absolutely never able to drive my car until I had the device installed.
Eric my "" customer service agent was so quick to sell me the product and promise everything and offer discounts none of which actually happened then he never responded to any email nor did his boss. And talks locks customer service is in India and nobody there has any idea how to help you. In fact they have flat out lied to me because they don't have any facts.
The intact select device is extremely difficult to use it requires you to blow as hard as you can for six seconds out and then three seconds in and then another three seconds out which is absolutely impossible. As a result I was always locked out of my car. The device requires you to blow like every couple minutes so when you're driving around and you literally cannot blow hard enough to keep your device moving it is a safety hazard.
I was promised a weekly rate and the actual rate that they are charging my card is double that which I was promised.
I am extremely unhappy with and talks a lock and I had the device and installed. And talks like it was a complete waste of money and time

The unit itself is quite functional yet cumbersome. The problem I have is with the customer service agents as each time I call I get someone different and there is no consistency to there policies and procedures. I get different conflicting information regarding leases and account updates. When I ask for something to get corrected it doesn't happen. I usually call three times to get a situation rectified. I've never been more frustrated with a company before. Simply awful. Stay away.

Having to have an interlock device is a huge bummer, Intoxalock makes a difficult situation a little easier with minimal waiting and mostly very patient understanding employees