Iolo-systemmechanic has a rating of 4.9 stars from 7 reviews, indicating that most customers are generally satisfied with their purchases.
THe company does what you hope and expect so many other companies would do but usually do not. I have been a customer for over 10 years and I like everything about their business model! THey get my full support and endorsement. I spent 30 years in the Tech industry as a database analyst for the US Navy.
My system Mechanic stopped doing the full scan. I contacted support, and in no time at all, a technician logged onto my laptop, fixed the problem in about 1/2 hour.
My new download of System Mechanic was glitchy but tech support was able to correct everything pretty quickly and efficiently. I highly recommend thi service.
Good service and good software, but they keep charging me for software and services that I do not want.
Tip for consumers:
They will have you on the phone for a long time trying to sell you more software and services.
Products used:
IOLO System Mechanic Ultimate Defense
Unable to download System Mechanic Ultimate as application is not compatible with my operating system
I had a problem with my system and worked with a tech he was excellent fixed the two problems I had. I have used this company for years and never had a problem.
I was leery about this software, as I had bought another product from another company that I was totally unsatisfied with. It had a good review from Peter Carcione on You Tube and he usually calls a spade a spade. So I gave it a shot. I hedged a little bit by buying the basic. I did notice that i was signing up for a free month of tech support (this is billed monthly) and this was a one year subscription, So you may want to set up a reminder to cancel or continue before the one month and one year mark.
The software worked well. I ran the basic scan and then the deep scan. Nothing else really had to be run. I installed it on an old windows 10 machine that was almost unusable because it had gotten so slow, and a windows 11 machine, that was working fine. I restarted both machines together and while I did expect the windows 11 to boot up quicker, The windows 10 machine booted up almost as fast. I was pretty amazed by that. It started up like a brand new machine. I didn't need tech support. We'll see how this goes over time. But initially, I am impressed. The only reason its not a 5 star rating is that I felt that they were trying to sneak in an expensive monthly tech support addon.
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