• Jewelry and findings

Jewelry and findings

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Overview

Jewelry and findings has a rating of 4.97 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewelry and findings most frequently mention customer service, fast delivery, and good quality. Jewelry and findings ranks 16th among Jewelry Making sites.

  • Service
    42
  • Value
    44
  • Shipping
    45
  • Returns
    23
  • Quality
    45
Positive reviews (last 12 months): 100%
Positive
8
Neutral
0
Negative
0
24
See all photos

What reviewers want you to know

Positive highlights

  • Reliable, great high quality products, great customer service!

Critical highlights

No critical highlights yet

How would you rate Jewelry and findings?
Top Positive Review

“Quality stones & low prices”

Allie B.
11/10/23

This is my go to online spot for high quality stones at very affordable prices. The faceted stones are SO sparkly and catch the light beautifully. The prices are hard to beat too. Customer service has been helpful the few times I've needed help with a item issue or lost package. Plus shipping is very inexpensive. Overall, I'm always satisfied with the products I receive :)

Top Critical Review

“Lots to be careful of”

Robert P.
6/22/22

This is not a UK company, even though there's a UK address on their website. The fine print tells you that the shipping and return address is another country! China. Check sizes. What looked like normal pendants on the website are too small for a doll! It's all metric so Americans will probably need a ruler. If you want to send anything back, it will cost you at least $16... making it not really worth it. BTW - All this "credibility" stuff on this site... I'm not sharing my personal info for a review.

Reviews (77)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (17)
Thumbnail of user allieb130
2 reviews
0 helpful votes
November 10th, 2023

This is my go to online spot for high quality stones at very affordable prices. The faceted stones are SO sparkly and catch the light beautifully. The prices are hard to beat too.
Customer service has been helpful the few times I've needed help with a item issue or lost package. Plus shipping is very inexpensive. Overall, I'm always satisfied with the products I receive :)

Products used:
Stones and pendants

Service
Value
Shipping
Returns
Quality
Thumbnail of user olivier.weber2019
1 review
0 helpful votes
March 29th, 2024

Several orders from this company and always happy to work with them. Fast delivery and quality product

Products used:
jewelry

Service
Value
Shipping
Quality
Thumbnail of user robertp3720
1 review
3 helpful votes
June 22nd, 2022

This is not a UK company, even though there's a UK address on their website. The fine print tells you that the shipping and return address is another country! China.
Check sizes. What looked like normal pendants on the website are too small for a doll! It's all metric so Americans will probably need a ruler.
If you want to send anything back, it will cost you at least $16... making it not really worth it.
BTW - All this "credibility" stuff on this site... I'm not sharing my personal info for a review.

Tip for consumers:
CHECK SIZES!!!! The photos are incredibly deceptive!

Products used:
They offer a full refund, if you spend $16 to ship it back.

Thumbnail of user jessicaj196
2 reviews
4 helpful votes
August 14th, 2018

I've never order from this site before, maybe it's new? Whatever I want to say it's good for their products and service. It's so nice for delivery. Look forward to more products to help our company grow.

Thumbnail of user ancinedesigns
1 review
0 helpful votes
March 29th, 2024

Great selection of items at a great price. I have placed multiple orders in the past, and have been very satisfied I will be purchasing from here often!

Products used:
All supplies

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrew.p
1 review
0 helpful votes
November 10th, 2023

I use this site often for supplies for my small business. Always quality items for fair prices and fast delivery. Any problems are solved quickly. Will keep using for a long time.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dorianek
1 review
0 helpful votes
June 27th, 2023
Verified purchase

They have everything you are looking for. I recommend it to you all. About the customer service,it's very efficient.

Service
Value
Shipping
Returns
Quality
Thumbnail of user elliek72
1 review
1 helpful vote
July 25th, 2023

First and most importantly customer service is amazing! They handle things in a timely manner and are very pleasant to work with. 2nd, the quality of the items I have bought are amazing and I was VERY pleased with that! 3rd, the time it took to ship. My shipment took the amount of time it should coming from China to the United States. I mean, plan your projects and things a head of time. Dont rush the process!

Tip for consumers:
You cannot go wrong with this company!

Products used:
Halloween and Christmas charms. Seed beads. Rings and necklaces mounted for pearls. Stampers for metal. Acrylic pearls. Pearl cages and other enameled charms.

Service
Value
Shipping
Quality
Thumbnail of user rossan1
1 review
1 helpful vote
April 27th, 2022
Verified purchase

I couldn't say how much I love this website. Excellent prices, and quality you just cant beat. I was seriously shocked at how many genuine gemstone beads I could recieve for such low prices (15-30 inches for around 2-3 dollars, sometimes lower!) The customer service is prompt and personal. I will only shop this website from here on out. The prices beat out my local craft store a million times over.

Tip for consumers:
Beads and findings, such as chains are super cheap and great quality

Products used:
Beads

Service
Value
Shipping
Returns
Quality
Thumbnail of user exxanymph
1 review
1 helpful vote
October 18th, 2023
Verified purchase

I bought several times from this website and all i can say is that i always recieve what i expected, great quality and fast shipping considering that i am from Spain and this store is form Asia. Also they have very competitive pricing. For me is a win-win.

Products used:
Jewelry findings and organza bags.

Service
Value
Shipping
Quality
Thumbnail of user francesc307
1 review
0 helpful votes
July 4th, 2021

Although I am new to making my own jewelry, I have been pleased with each order and happy all products are exactly as advertised. The prices are also good value even with international postage included. As an Australian customer, I do appreciate receiving my order on or before the expected date. I now prefer to order quality products from your company knowing I am paying the right prices and my order will arrive in excellent time.

Tip for consumers:
Good value, excellent range and fast delivery.

Products used:
Jewelry findings, gift boxes, clasps and beads.

Value
Shipping
Quality
Thumbnail of user stuartf173
1 review
0 helpful votes
February 9th, 2023

Superb items, at a better quality than expected. Quick deliveries and fantastic prices
Massive selection of items to choose

Tip for consumers:
Know what you are looking for - massive selection - easy to get carried away

Products used:
Varied

Service
Value
Shipping
Quality
Thumbnail of user jacquelinee370
1 review
0 helpful votes
June 2nd, 2022
Verified purchase

I haven't experienced any bad service from them. I had a late order once but they let me know about the stock that they were waiting for. I had asked them to rush my order and they did. Their website is well designed and oh my goodness you can find anything there. Its amazing.

Tip for consumers:
Read the description carefully

Products used:
Findings

Service
Value
Shipping
Quality
Thumbnail of user julies3070
1 review
0 helpful votes
September 1st, 2023

I have ordered a few times now and find customer service first class. Their quality has been very good and will order again

Tip for consumers:
Highly recommend

Products used:
Stainless steel jewelery items

Service
Value
Shipping
Quality
Thumbnail of user julies2123
1 review
0 helpful votes
February 12th, 2022
Verified purchase

I placed many orders with Jewelry & Findings and had a great experience each time. Very professional, fast service and great products. Would 100% recommend! Delivery to the UK has always been very fast and unproblematic. Love it!

Service
Value
Shipping
Quality
Thumbnail of user jasonw1563
1 review
0 helpful votes
December 2nd, 2021
Verified purchase

I've been making jewelry for years, but always run into supply issues and sometimes never find another reliable source. The past few months have been great. I've found a supplier of magnetic stainless steel clasps that add such a great value to my product that will tells me that this company will see my continued support as long as they are in business.

Tip for consumers:
Jewelry and Findings

Products used:
Different kinds of magnetic clasps.

Service
Value
Shipping
Returns
Quality
Thumbnail of user estherc206
1 review
0 helpful votes
June 2nd, 2022

This is the best site so far for jewellery and findings. Lots of choice and reasonably priced. Transaction and delivery was seamless. I would highly recommend.

Tip for consumers:
Spend time looking as there is a lot to choose

Products used:
Jewellery charms and findings

Service
Value
Shipping
Quality
Thumbnail of user jeneenc3
2 reviews
4 helpful votes
April 24th, 2022

When I see a sale elsewhere online, I check the price here first to get the real deal. Now I know where a lot of online shops are buying their products from.

This site is easy to navigate, has so many of the products I'm looking for, a variety to select from, and bulk pricing on a lot of items. I can batch add or remove between wish list and cart, access previous orders, select a specific type of product on my wish list using a dropdown menu, or submit a ticket if needed- all from the same page.

Customer service was always nice in their communications while keeping me updated on my order as they were processing it. I could also see the updates from my account. The items were well packed and survived shipping with no damage.

I've ordered many styles of magnetic clasps and was not disappointed. Well formed shapes and finishes with strong magnets. Descriptions include details like hole diameter or approximate bead counts so I can order what my project needs. Orders can be easily saved to a file.

I wish I had known about this site sooner. Too much good stuff all the way around.

Tip for consumers:
Shipping price seems steep but if you signup for emails, you'll know when a discount is offered. The price difference between jewelryandfindings and the storefront and online shops is enough to cover the cheapest shipping for my order. Keep your wish list up to date to easily sort through your specific items and batch add the sale items to your cart quickly. Jewelryandfindings has more color or finish choices that are not available in stores, it's worth the wait.

Products used:
I was happy with all of the products purchased.

Thumbnail of user sharona1934
1 review
0 helpful votes
February 9th, 2023

This is a fab site for getting bits and bobs for jewellery making and they literally sell everything you can imagine. Fast service too

Products used:
Jewellery making

Service
Value
Shipping
Returns
Quality
Thumbnail of user lizs516
1 review
0 helpful votes
July 1st, 2022
Verified purchase

Everything that I have ordered is amazing. Their customer service is excellent! Quick responses and helpful. I only order from here!

Products used:
Beads, cabochons, charms, necklaces

Service
Value
Shipping
Returns
Quality
Thumbnail of user kalinaw1
1 review
0 helpful votes
May 9th, 2022
Verified purchase

I am very very pleased with the service, I am always very happy with every purchase and it's always dispatched on time. Great quality products!

Tip for consumers:
The sterling silver threaders are amazing quality and at a good price !

Products used:
Earrings accessories

Service
Value
Shipping
Returns
Quality
Thumbnail of user marishav4
1 review
0 helpful votes
April 10th, 2022

This is truly a fabulous site. I have order so many items from here for my business and i have never received any form of bad communication/experience.

The staff that assisted me incase of any type of delay was always amazing

Thumbnail of user aidad27
1 review
0 helpful votes
August 24th, 2021
Verified purchase

Everytime I order from this website the quality of the products is amazing especially for the price. Also every time I place an order they are super quick and package everything carefully and with so much love. I truly appreciate the customer service every time I run into an issue. Highly recommend 10/10

Service
Value
Shipping
Returns
Quality
Thumbnail of user liliana39
1 review
0 helpful votes
June 2nd, 2021
Verified purchase

Trustworthy site goods arrived within 5 days as estimated, customer service was very helpful when i was unsure about import duties etc they guided me step by step so yes i have no qualms recommending them and will certainly be back for more

Tip for consumers:
great offers across the site good quality items delivered

Products used:
jewellery findings

Service
Value
Shipping
Quality
Thumbnail of user marciab302
1 review
0 helpful votes
December 8th, 2021
Verified purchase

I was on online searching for beads and earring findings, I just started making my own earrings and came across the jewelry and findings site, I was surprised at the price and was a little skeptical at first but went on and ordered. My order came earlier than expected the shipment was fast and the items I received are just awesome they are very good quality and to know that the prices were very reasonable I will definitely be shopping here from now on. The communication from ordering to tracking were great. I would definitely recommend this store to people.

Products used:
All the items I brought I am using

Service
Value
Shipping
Returns
Quality

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