Jpcyles

I ordered a helmet then after found found one I liked better. They changed my order for me with no extra fees or hassels. The customer service rep Susan P. Was very pleasant And helpful. Thank you j&p cycles!

I started 03/12/2021 looking online for new tires for my motorcycle and in the search bar I requested motorcycle tire dealers in (Quebec Canada.) That took me to the jpcycles website upon going through there site to find my tires a chat bar came up and I started making my purchase through chat. (never make that mistake) Once I completed the purchase the final price agreed on was $231.40 Canadian all in total was what I understood, I accepted that price and gave them my mastercard to complete the purchase. Three days later I received an email from ups in regard to my order demanding I pay an additional $34.00 to get my tires. I declined and tried to reason with JP cycle in regard to the order now costing me $323.00 Canadian not the $234.00 Canadian dollars that I had agreed to, I tried talking to management about this practice of not showing clients that the prices are in USD not Canadian and they tried to say that the price was in USD on there website. That's a lie DON'T TRUST these guys or their agents they are worse than buying cheap products from CHINA and having to fight with your credit card company to get a refund!... I will never buy from them again and don't say you were not warned by an online consumer... It will cost me and additional $100.00 to return there misleading priced on motorcycle tires... I will never do business with this company again... SPREAD the word they will ROB you if you are not in the USA and returning there products is like going through "HELL" the supervisor was absolutely useless. D Beckford 3/15/2020 lose my contact info and put USD after your pricing on your products..