JustBlinds has a rating of 4.08 stars from 392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention cellular shades, timely manner, and faux wood. JustBlinds ranks 7th among Blinds sites.
No positive highlights yet
As long as the pictures to pick actual color are true in color, it's fine, but I'd like the companies that offer free samples to be sent first. I took a gamble on this one since it's for our rec room. Thankfully the grey tone was what I was hoping for. And these cordless full bamboo shades offer more privacy, and cut more light than cordless woven bamboo shades.
My experience with Just Blinds has been extremely disappointing. The level of customer service they provide is absolutely terrible. They constantly give you the runaround for weeks without any updates, and even if you manage to speak to a friendly customer service representative, there is no way to reach them again. I strongly advise against relying on their delivery promises; it's better to find another company. They simply do not deliver, and their customer service is abysmal.
As long as the pictures to pick actual color are true in color, it's fine, but I'd like the companies that offer free samples to be sent first. I took a gamble on this one since it's for our rec room. Thankfully the grey tone was what I was hoping for. And these cordless full bamboo shades offer more privacy, and cut more light than cordless woven bamboo shades.
As long as the pictures to pick actual color, it's fine, but I'd like the companies that offer free samples to be sent first. I took a gamble on this one since it's for our rec room
I received two emails informing me that my order has been delayed. When I called to cancel the order I was given the runaround. It's still not resolved but I do hope to get a refund ha ha I'll keep you posted
Tip for consumers:
Just don’t
Products used:
None it’s been “ Delayed”
* JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for the ease & assistance in ordering blinds for a primary bedroom and family room. I took advantage of ordering multiple sets of samples in diverse types from faux wood & wood materials to Roman shade fabrics, woven woods, and horizontal shade material. It was worth ordering the multiple samples as I changed my decision after seeing, touching, and placing samples with wall/trim color. I took advantage of asking questions on the virtual help line. However, when it came down to selecting tape color on the wood blinds, I called to visit with a real person regarding accuracy of colors, since tape samples are not available (an option that would be beneficial to add). However, I appreciated the Enhanced Product Preview option on the wood blinds with my tape colors. This view gave me the opportunity to see the colors & tape combo on a virtual window & added to my comfort level when ordering the blinds. The addition of adding the Deluxe Warranty was also a peace of mind expense I was willing to pay for. We did have a large window blind that arrived damaged. We contacted Customer Service, and they walked us through the replacement process with ease. They were very polite, helpful, and created a help file in case we needed to contact them again. Which we did and it made the process that much easier when they could pull the file up no matter who responded to our call.
So far it has been good now "hopefully" I'll receive them in timeframe quoted and are the right fit!
Zero complaints or recommendations for improvement. Website is so easy to use, the options are plentiful, they ship quickly and our clients LOVE the product. Win-win!
Easy to use website. It asks all the pertinent questions to make sure we get what we need.
Great price, fast delivery, and the blinds look awesome. Installation was a breeze (drywall returns). I really couldn't be happier. Thanks!
Great Selection! Great sale price with a discount and easy checkout. However, you have to clarify that you can not open these blinds vertically but slide them open.
My experience was good! I am happy with the product & it installed easily.
They provided the product I wanted.
It was what I was looking for.
I am a repeat customer. I was so satisfied with my last order, I came back again. Good service & a great product.
Already bought several blinds for my house and are very happy with them! Great product and look so nice. Highly recommend!
We really love the quality of the blinds. Ordering was easy and customer service with MiMi was great. She was helpful and friendly.
The website ordering page was a little wonky, but we figured it out.
Measuring our windows is a little intimidating, fearful of making an expensive error. But when the first batch of blinds arrived, everything fit perfectly.
When naming a window, if there is an "&" in the name, the software does NOT accept it. After several attempts, these entries were discarded. Finally I deleted the "&" and the entry was accepted.
When naming a window, if there is an "&" in the name, the software does NOT accept it. After several attempts, these entries were discarded. Finally I deleted the "&" and the entry was accepted.
* JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
So far so good! Ordered what I needed and all fits and love the color.
Fit perfectly! Look clean and they are all uniform. Pull down with ease.
Worst place to do business with. I waited 2 months for the wrong measurement. I spoke with Kylie Freeman regards the issue. I waited two weeks for her to tell me the manufacturer won't be compensating or remake the correct size. Please stay away from this business!
... my initial order was lost. Had a great phone experience with the customer service rep who tracked down the issue and got the ball rolling. Received my blinds in short order. Easy to install and they look great.
Had a great phone conversation with Carrie Norton who tracked down the problem with my order and got the ball rolling. She kept in contact via e-mail as the order was reprocessed. No one likes to have to call customer service, but if they do, I hope they have as positive an experience as I had with Carrie Norton.
Hi Craig. I am sorry to hear that your original order was lost. I can imagine that this was frustrating and I apologize. I am happy to hear that Carrie was able to provide exceptional customer service and have the issues resolved. -- Ava N
I love Just blinds! I have done 6? House's with you. Even my Aunt's.& Friends.
Very easy to use site. Great color selection. Great features at a reasonable price.
Excellent easy to assemble and to operate, the ordering process was also very efficient.
Great blinds, easy to install. Wonderful product.
The blinds were exactly what we ordered. They went up. Easily.
Family referral
They fit our needs
There were many options to suit our needs and website was easy to navigate.
The blinds went in the church fellowship hall and everyone loved them. Perfect fit.
Always easy and great deals! I love Justblinds………..
Good price and quick delivery. Quality seems well constructed.
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.
Hi Christine. I am so sorry to hear there are delays in your shipping. I know how frustrating this must be. I would love to look into this further for you. I have sent you an email to confirm some information. I look forward to hearing from you soon. -Ava N