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  • Langocity

Overview

Langocity has a rating of 2.6 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Langocity ranks 201st among Language Learning sites.

How would you rate Langocity?
Top Positive Review

“I bought a spanish course and i really love it and...”

Aster W.
1/16/11

I bought a spanish course and i really love it and it's easy to learn. I will definitely recommend this to my friends.:-)

Top Critical Review

“I bought the Luganda course & am very disappointed”

Elaine G.
5/10/11

I bought the Luganda course & am very disappointed. First, the Text and Audio are totally separate. I could not find the Text for the lessons; only the very long write-up on how to use the course. Eventually I went back to the website for support and found a statement there about how to access the Text lessons. There is glitch in the program. Once I was able to access the text, I found that the end of each line was missing--about 3-5 characters. I submitted a ticket for help, and was told that they couldn't reproduce the problem I was having and called the "case resolved." So far my experience has been very frustrating. Luganda is a tough language and there are not many choices for those of us who want to learn it, but this course is clearly for linguists, not for ordinary people, and the customer support is non-existent.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user elaineg6
1 review
2 helpful votes
May 10th, 2011

I bought the Luganda course & am very disappointed. First, the Text and Audio are totally separate. I could not find the Text for the lessons; only the very long write-up on how to use the course. Eventually I went back to the website for support and found a statement there about how to access the Text lessons. There is glitch in the program. Once I was able to access the text, I found that the end of each line was missing--about 3-5 characters. I submitted a ticket for help, and was told that they couldn't reproduce the problem I was having and called the "case resolved." So far my experience has been very frustrating. Luganda is a tough language and there are not many choices for those of us who want to learn it, but this course is clearly for linguists, not for ordinary people, and the customer support is non-existent.

Thumbnail of user paulh1
1 review
2 helpful votes
July 1st, 2009

The checkout system allowed me to pay for a course without registration. Then I received an email confirmation saying I had to login to download my course even though I hadn't registered.

Having registered and logged in, no course was available to download and my course was still in my shop cart indicating no purchase had taken place, even though my card had been charged.

I complained via the customer services area and got a sarcastic response and they then emailed a PDF with a link to download the course.

Upon download I discovered it was no the course I ordered, i. E. a different language.

This is a professional looking site but appears to be a scam.

Thumbnail of user verityb
1 review
2 helpful votes
February 21st, 2011

I ordered the Luganda Language lesson and have been ripped off.

The 'Social Network' component hasn't had an active member since October 2010 rendering it useless and more importantly I found EXACTLY the same text and audio lessons for FREE on this site.

Http :// fsi-language-courses. Org/Courses/Luganda/Basic/FSI%20-%20Luganda%20Basic%20Course%20-%20Instructor%20and%20Student%20Text. Pdf

It is word for word the course I paid for.
It is also very suspicious that all the review and complaint sites that seem to pop up for Langocity are controlled by the site itself.

Dont get fooled like I did!

Thumbnail of user asterw
1 review
3 helpful votes
January 16th, 2011

I bought a spanish course and i really love it and it's easy to learn. I will definitely recommend this to my friends.:-)

Thumbnail of user johnm4
1 review
2 helpful votes
July 1st, 2009

Unlike the other review, my experience with langocity.com was great. The site was easy to use, easy to find things, and I was able to checkout with no problems. Within a couple of minutes of checking out, I was able to download a chinese course. I was going to purchase it in book and cassette format from the foreign service printing service for several hundred dollars until I came across Langocity. They've digitized everything and I was able to get the same course in an easier to use format for $200 less. Even my pre sales questions were answered quickly. Couldn't be happier.

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John M.

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