• Marble Law

Marble Law

Overview

Marble Law has a rating of 3.7 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Marble Law most frequently mention law firm, entire process, and difficult time. Marble Law ranks 17th among Legal Services sites.

  • Service
    67
  • Value
    68
  • Quality
    60

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 37.5%
Positive
18
Neutral
1
Negative
29
6
See all photos

What reviewers want you to know

Positive highlights

  • I highly recommend Marble Law Firm for their exceptional handling of my custody case.

Critical highlights

  • I hired Marble Law for my ongoing divorce to keep my stress level low and so far, it has been a nightmare.
How would you rate Marble Law?
Top Positive Review

“Great Great Work”

Jim P.
3/24/24

I must commend Marble Law for their exceptional service. From the moment I made my first phone call, I was greeted with warmth and professionalism. The team at Marble Law guided me through every step of my legal matter with expertise and clarity, leaving me feeling confident and supported throughout the process. Their dedication to achieving the best possible outcome for their clients truly sets them apart. I highly recommend Marble Law to anyone in need of legal assistance.

Top Critical Review

“PLEASE DON'T HIRE MARBLE LAW!”

Maurice B.
1/18/24

I had the worst experience ever with these people. They can not be trusted at all. Just because their service is "affordable" doesn't mean they will represent you properly. There's a reason why their lack of services is so inexpensive. Do yourself a favor and find help from a firm that cares and will stand by you like a lawyer should. Their staff is super rude to say the least. RUN while you can!

Reviews (91)

Rating

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Reviews that mention popular keywords

law firm (39) marble law (41)
Thumbnail of user jimp1481
1 review
0 helpful votes
March 24th, 2024

I must commend Marble Law for their exceptional service. From the moment I made my first phone call, I was greeted with warmth and professionalism. The team at Marble Law guided me through every step of my legal matter with expertise and clarity, leaving me feeling confident and supported throughout the process. Their dedication to achieving the best possible outcome for their clients truly sets them apart. I highly recommend Marble Law to anyone in need of legal assistance.

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

Thumbnail of user mauriceb242
1 review
2 helpful votes
January 18th, 2024

I had the worst experience ever with these people. They can not be trusted at all. Just because their service is "affordable" doesn't mean they will represent you properly. There's a reason why their lack of services is so inexpensive. Do yourself a favor and find help from a firm that cares and will stand by you like a lawyer should. Their staff is super rude to say the least. RUN while you can!

Location: Illinois

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

Thumbnail of user ronaldt740
1 review
0 helpful votes
January 7th, 2024

I highly recommend Marble Law Firm for their exceptional handling of my custody case. I was pleasantly surprised by how well they utilize technology (such as their user-friendly app) to simplify the entire process and keep me well-informed every step of the way. Their constant updates and attention to detail truly exceeded my expectations. If you require legal assistance, I highly recommend Marble Law.

Location: Georgia

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

Thumbnail of user sueh952
1 review
1 helpful vote
January 17th, 2024

My daughter has been dealing with Marble for quite a few months now. Simple divorce turning into a s*** show. Now her assigned attorney will not answer her calls or emails. She paid up front. Still not resolved. Trying to figure out how to get her paperwork and get this divorce final. Not happy with them AT ALL. BEWARE

Location: Colorado

Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

Thumbnail of user christinar1148
1 review
0 helpful votes
March 30th, 2024

Legal battles can be stressful and confusing, But Marble completely transformed my experience. They're not your typical stuffy law firm. These guys are forward-thinking and innovative, and it shows in everything they do.
Their entire structure is built to make everything as easy as possible, you start with a call with their offices about your case, and from there forward they take the wheel, assigning you a lawyer and astablishing a legal plan

Location: California

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

Thank you so much for leaving such an amazing review on how Marble has assisted during this difficult legal journey. Please do not hesitate to reach out if you need anything else from Marble.

Thumbnail of user ricks1726
1 review
0 helpful votes
March 27th, 2024

I had the pleasure of working with Marble Law recently, and I must say, they exceeded my expectations. From the initial consultation to the resolution of my legal matter, their team was incredibly professional and knowledgeable. They kept me informed throughout the entire process and made sure I understood all my options. I highly recommend Marble Law to anyone in need of legal assistance.

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

Thumbnail of user sharmon001
1 review
1 helpful vote
December 7th, 2023

I contacted marble law out of anger to get a divorce. They said all the right things and so I obtained $6000 in financing through them. It's supposed to cover everything, from the consultation to mediation. I had 1 phone call with the lawyer, then decided to not proceed with filing the divorce. I cancelled services. I then get an email that states that I will only owe $4500. I wrote back and said that I only had a phone call and they responded basically with, "too bad." So now I'm on the hook for a $4500 phone call. Ridiculous!

Location: Texas

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our support team look into your concerns and contact you with a solution.

Thumbnail of user joshw576
1 review
0 helpful votes
March 24th, 2024

Marble Law is hands down the best legal team out there. They took care of my legal matters with such professionalism and skill. Right from the start, they treated me like family and kept me informed at every turn. I felt completely supported throughout the entire process. If you're in need of legal help, Marble Law is the way to go.

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

Thank you for leaving a review about Marble. We value your input and appreciate that you are entrusting us to support you during your legal journey. Please reach out if there is anything else Marble can do for you.

Thumbnail of user johnathenj1
1 review
2 helpful votes
October 29th, 2023

Overpriced. They use marketing words to make too believe they're affordable however they charge more than a regular attorney. No retainer means more money on the back end. I DO NOT RECOMMEND.

Location: Texas

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns. Our client quality specialist will reach out to you within 2-3 business days with our findings and a proper solution.

Thumbnail of user cynthiab2542
1 review
1 helpful vote
July 6th, 2023

I spoke to the intake person and they would not represent me because my case was not valuable enough for them so they said I'm sorry I guess the reason why the other person didn't call you that was supposed to because we can't represent you I said oh, because my case is not enough money for your lawyers. And he said I'm sorry REALLY! This is some bull$#*!.

Location: California

* Marble Law attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user bernicea78
1 review
0 helpful votes
January 7th, 2024

I had the privilege of working with Marble Law Firm for my legal family case, and I couldn't be more glad they were the ones representing me. Their team displayed professionalism and expertise, guiding me through every step. Their commitment to transparency and affordability was commendable. No unexpected costs or surprises, just peace of mind. Highly recommended for exceptional legal assistance without any cost surprises.

Location: Texas

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

Thank you so much for leaving such an amazing review on how Marble has assisted during this difficult legal journey. Please do not hesitate to reach out if you need anything else from Marble.

Thumbnail of user singleton.gabrielle
1 review
0 helpful votes
November 12th, 2023

If I could give 0 stars I would. They charge a lot of money for no real legal representation. When I questioned them about their services, they said they would reduce my bill and then I never heard from them again and no one from the company will call me back. Definitely a scam and I am no out of thousands of dollars

Location: Texas

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Thumbnail of user whitnib1
Whitni B. – Marble Law Rep

We are sorry to hear about your experience. Marble strives to be an affordable legal provider that provides quality care to our clients. We will have our leadership team look into your concerns.

Thumbnail of user annebellew
1 review
0 helpful votes
April 7th, 2023

The team at Marble Law Firm is seriously amazing. They helped us out during a really tough divorce and were total pros the entire time. Plus, they were super nice and understanding the whole way through. They explained everything in a way that we could actually understand, which was such a relief. And they didn't just disappear after our case was settled. They were there for us whenever we needed them, no matter how small the issue was. I honestly don't think we could have gotten through that whole mess without them. Highly recommended!

Location: Arizona

Thumbnail of user angiel361
1 review
0 helpful votes
February 14th, 2024

Upon seeing this review I can state that anyone who is experiencing these same problems with this law firm (excessive fees hidden fees nefarious and predatory business practices for next to no representation) they contact their local bar association. My lawyer (Samuel Q Pittman) would not address my issues in court I was promised a contested guardian petition severance and adoption of my special needs nephew. I was being charged close to 14,000 dollars to which he submitted a dependency petition making it so we required the state to determine everything. When I became suspicious of their business practices was when I spoke to another lawyer who confirmed he set me up for a long case and he shouldn't be charging me for anything because he handed the case to child safety. I contacted the bar association after a series of emails came in after I requested a clear break down of the services I was paying for because over half of my case costs were for the guardianship petition he never filed. I never received a clear break down but did receive an internal email for my supposed price adjustments that I wasn't supposed to receive stating that they needed to find other services they could offer me to make up the difference for what I had paid them and continue to have me making payments. When I responded I was contacted directly by one of the office supervisors (Michael albee) in which he was rude repeatedly interrupted me intentionally shut me down about my concerns was dismissive and finally hung up on me when I cornered him with proof of their predatory business practices. Needless to say because of them I am still in court 2 years later I contacted the Arizona bar association to which they mounted an investigation and I was finally refunded by marble with the request to remove my complaint with the bar association. A week later bar association contacted me back to confirm the refund and to inform me there were at least 6 cases in which they did this to low income families some of which ended horribly! If you are experiencing this issue please contact your states bar association and request it be looked into…. It may not fix your case but at the very least you can try to get your money back and make sure they are reported so they can't do this to anyone else!
Condolences for anyone who was burned by this company but I urge you to report it because knowledge is power and you have the power to prevent others from making the same mistakes.

Location: Arizona

Products used:
Arizona bar association

Thumbnail of user whitnib1
Whitni B. – Marble Law Rep

The feedback from your service with Marble was taken seriously when provided last year. Feedback like this is essential to our company’s goal and continued mission towards improving our quality and providing the best case experience possible. Again, we are sorry to hear of your past experience and we wish you the best on the remainder of your legal journey.

Thumbnail of user leewashington70
1 review
1 helpful vote
October 29th, 2023

I had a time sensitive case and Samuel showed little to no efforts to help me. He literally played for the opposing side. My daughter was going through a crisis and he showed no signs of concern or empathy to help me help her.

Location: Arizona

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

Thank you for your honest feedback. We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

Thumbnail of user jennifers5025
1 review
1 helpful vote
March 5th, 2023

I really enjoyed working with Marble. My lawyer was professional and had excellent communication.In meetings, she was always present and made sure to address all my concerns or questions. In addition to providing very good advice, she detailed all the options available. Everything went smoothly and I had no complications.

Products used:
Attorney Services

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Thumbnail of user selinaw41
1 review
0 helpful votes
February 24th, 2024

I paid over 8000 for an attorney to represent me my attorney did not finish my case at all they only completed one phone hearing! We have trial coming up but as soon as I paid off the money because they charge a flat rate they dropped me the next month saying the attorney quit and they couldn't get anyone else. But the attorney told me she was still working for them that they dropped me. They only gave me half the money back and they didn't even do anything! This place is a scam! They charge a flat rate so they can drop you and keep half the money without doing the work. If your case isn't going to be finished quickly and your payments will be paid off before your case is over then beware because as soon as they aren't going to get anymore money from you they drop your case with no warning! You screwed over the wrong mother! I have already turned them into the BBB! And I won't stop until I receive a full refund or my case is finished correctly! I would never choose this place if you have a case that's important to you! I was in a hurry to find a lawyer and didn't have time to do my research I wish I would have.

Location: Florida

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Thumbnail of user samuele337
1 review
0 helpful votes
January 6th, 2024

Working with Marble Law Firm for my divorce was a seamless and personal experience. Their exceptional support and guidance made a difficult time easier. They took the time to understand my unique situation and needs, showing genuine empathy. Their professionalism and expertise were impressive, giving me confidence in their handling of my case. Beyond their legal expertise, they treated me as a person going through a challenging life event, creating a safe and comfortable environment. I highly recommend these guys for legal assistance, especially for divorce cases. Their seamless process, human approach, and personalized attention make them stand out.

Location: Texas

Products used:
Legal services

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Thumbnail of user oliver.brueggemann
1 review
2 helpful votes
September 30th, 2023

A Nightmare of Inefficiency and Delay - Avoid Marble Law Firm!

I had the unfortunate experience of dealing with Marble Law Firm recently, and I must say that it was nothing short of a complete disaster. If I could give them zero stars, I would. From start to finish, their lack of responsiveness and snail-paced legal proceedings were beyond infuriating.

First and foremost, their so-called "customer service" is an absolute joke. It took a whopping 72 hours for them to even bother getting back to me regarding my legal concerns. In a world where timely communication is essential, Marble Law Firm seems to be living in the Stone Age. I had to chase them down multiple times, leaving voicemails and sending countless emails, only to receive generic and unhelpful responses days later.

But the agony didn't stop there. When it finally came time to address my legal matters, the pace at which Marble Law Firm operated was reminiscent of a sloth on a leisurely stroll. The wheels of justice turned so slowly that I found myself constantly wondering if any progress was being made at all. It was as if my case was at the bottom of their priority list, gathering dust while more pressing matters took precedence.

What's even more infuriating is that the firm's lackadaisical attitude seemed to extend to the actual legal work as well. Documents were filled with errors and oversights that I had to repeatedly point out and ask for corrections. It was as if they were more interested in wasting time than in providing competent legal assistance.

The saddest part is that my experience with Marble Law Firm is not an isolated incident. A quick search online reveals numerous others who have faced similar frustrations with their glacial pace and lack of professionalism. It's clear that this is a pattern of behavior for them, and it's utterly unacceptable.

Location: New Jersey

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Thumbnail of user lisaannec
1 review
0 helpful votes
April 12th, 2023

I worked with Marble Law Firm last month during my divorce proceedings. While the legal process itself proceeded smoothly, I found the emotional toll to be overwhelming. However, my attorney's compassionate and considerate approach made all the difference. She provided me with unwavering support, always taking the time to ensure that I was fully informed and comfortable with my decisions. I appreciated how she never rushed me and clearly presented all my options. One thing that stood out to me was Marble Law Firm's fully remote approach. Although it may have seemed challenging at first, their intuitive app and knowledgeable attorneys made everything simple and straightforward. This allowed me to attend meetings from the comfort of my home or even in my car during breaks at work, which made a significant difference in my life during this challenging time. I am truly grateful for the exceptional level of care and professionalism I received from Marble Law Firm and would highly recommend them to anyone seeking legal representation.

Location: Arizona

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Thumbnail of user marblel
Marble L. – Marble Law Rep

Hi Lisa Anne! Thank you so much for taking the time and leaving a review on how Marble has assisted you. We understand that legal journeys come with a ton of unknowns and this can cause the process to be stressful and worrisome. We are so happy that you entrusted Marble to assist you during this time. Please reach out to Marble if you need anything else.

Thumbnail of user kamronroland4
1 review
1 helpful vote
September 16th, 2023
Verified purchase

This is the most unresponsive and unprofessional law firm. Dealing with their customer service is the most challenging part. With the lack of communication with attorneys and paralegals and the bare minimum of help from customer service, take your money elsewhere. You will wait 1-3 business days for any concern, then never receive a call. Then when you call back, it's another 1-3 business days, and the circle repeats. I constantly call about the same issues and get the same cookie-cutter answer. No supervisor can help, and customer service is the only number not to receive help. It may be affordable, but you get what you pay for. Take your money to a more professional firm because Marble Law is anything but professional. You already deal with many stressors needing legal help, but dealing with this company makes it 100 times worse. Why pay your good money to these people so that they can add to your headache?

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Thumbnail of user whitnib1
Whitni B. – Marble Law Rep

Thank you for your honest feedback! We are sorry to hear your experience fell short of the quality legal care we strive to provide. Our client quality team will look into this and be reaching out to discuss your concerns!

Thumbnail of user joshual690
1 review
1 helpful vote
March 11th, 2023

I recently faced a challenging period in my life as I negotiated my alimony case. It was a time filled with immense stress and despair. Marble surprised me with their level of attentiveness and compassion. When I initially had reservations about utilizing a virtual law firm. The lawyer I worked with throughout the entire process was extremely understanding and supportive. Although my case encountered a brief setback and was put on a hold, it was quickly resolved, and I ultimately received a favorable outcome. Anyone seeking legal assistance should consider marble.

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Thumbnail of user kearad3
1 review
0 helpful votes
October 31st, 2023

If I could leave zero stars, I would. Do not waste your time or money. Just a simple ratification of a parenting plan, that they didn't even write cost me $3800 and wasted an entire year of my life. Trying to get in touch with my attorney was impossible. I sent documents multiple times because they are so unorganized. I finally just cancelled everything and I'm finding a real attorney. I tried to settle things with them and they refuse to refund me. Spend the money and get an actual attorney. This company is a scam

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Thumbnail of user jalaanit
Jalaani T. – Marble Law Rep

Thank you for sharing your experience. Although it can be hard to hear we fell short of providing quality care, your feedback is very important to us. Our client quality team will be reaching out to discuss your concerns!

Thumbnail of user savannahs184
1 review
0 helpful votes
March 8th, 2023
Verified purchase

I was in a crunch to hire a lawyer and I came across marble law and the affordability and how professional they act even though you make payments is amazing my lawyer came through short notice and even drove an hour to be there on my court date because she couldn't do it over the phone it felt amazing and I really do feel like they have my back. Jennifer is amazing to talk to and so helpful. Thank you!

Thumbnail of user neocryothan
1 review
0 helpful votes
September 27th, 2023

*Update 9-13-23*
Marble law reached out to me and has made an effort to rectify the situation. Thanks to them, my new lawyer has reached out and has begun to process the divorce papers. I understand the process itself takes time so I wanted to update the ratings. I've adjusted the rating to a 3 star (from a 1 star). Once everything has been finalized with my divorce I will update again and leave a final review to let anyone who is reading this know how everything was handled.

Just a bad law firm.

Both lawyers assigned to me never responded in a timely manner. Any estimated time to respond (72 hours) was well exceeded. Took one of them over a month to reach back to me after several attempts. My case never moved past planning.

The first lawyer just up and left their firm, leaving my case abandoned. No prior notification, no heads up from him.

Marble's solution was to offer another lawyer or the option for me to cancel the contract (no refund offered for the initial $1200 paid).

The second lawyer assigned is doing the same thing and not responding. Even the people at Marble admitted the second lawyer wasnt responding to them.
They should admit things fell through and refund the money so I can at least hire a lawyer that wants the case.

Location: Virginia

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Thumbnail of user whitnib1
Whitni B. – Marble Law Rep

Sorry to hear about your experience. This does not reflect our goal of providing quality service. Our client quality specialist would like to reach out to address your concerns and help get you back on track!

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From the business

Marble Law is a law firm that can help with a wide variety of legal needs, from divorce and custody to immigration. Instead of charging a high hourly rate, each service has a flat fee, so clients know how much it will cost in advance. They also offer flexible monthly payments, so clients can get the help they need—when they need it.

Marble Law Operating Locations:
AZ, CA, CO, FL, GA, IL, MD, MI, NY, and TX.

Phone Number:
Mainline: +1 (866) 228-5777
Customer Service:+1 (800) 297-1008

Business History

We believe everyone should be able to hire the attorney they need. That’s why we started Marble, a law firm with experienced attorneys for straightforward prices.

Company Representative

Thumbnail of user whitnib1
Whitni B.
Typically responds within 16 hours

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3.7
91 reviews
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