• Merchant Focus

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Overview

Merchant Focus has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Merchant Focus ranks 25th among Payment Gateway sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Merchant Focus?
Top Critical Review

“Terrible”

Davide C.
3/16/21

Merchant focus and EVO are absolutely terrible. Don't get fooled, compare prices, do your research but don't use these guys. They promise a lot but when the bill will come it will be full of surprises such as additional fees, minimum fees, monthly fees, and a staggering $75/month for PCI Compliance. STAY AWAY

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user davidec19
1 review
0 helpful votes
March 16th, 2021

Merchant focus and EVO are absolutely terrible.
Don't get fooled, compare prices, do your research but don't use these guys.
They promise a lot but when the bill will come it will be full of surprises such as additional fees, minimum fees, monthly fees, and a staggering $75/month for PCI Compliance.
STAY AWAY

Service
Value
Shipping
Returns
Quality
Thumbnail of user kaylam6
3 reviews
8 helpful votes
October 24th, 2013

Worst merchant ever! Be cautious!

Thumbnail of user tonys44
1 review
2 helpful votes
February 20th, 2013

Do not use this merchant at all. If you get very little disputes in comparison of the number of transactions you process, they will hold your account with no prior warning. Before they paused our account, they started holding 10% per sale without our knowldge and of course they did not say anything to us. All the sudden they were holding more than $******* of sales. Also few days before valentine the worst time to hold the account, they hold all of the sales transactions causing us thousands of dollars losses. Can you really trust a company like them. You call them, they put you on hold for a very long time, they answer you vaguely, do not give you straight answers.

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About the business

Merchant Focus is a full service Merchant Account and Authorize.Net payment gateway provider, providing the ability to accept credit card payments for Internet, mail/phone order, mobile and retail businesses.

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