• MLB

MLB

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Overview

MLB has a rating of 1.83 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MLB most frequently mention customer service, and last year problems. MLB ranks 54th among Baseball sites.

  • Service
    33
  • Value
    37
  • Shipping
    16
  • Returns
    20
  • Quality
    30
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
20
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What reviewers want you to know

Positive highlights

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Critical highlights

  • Such a waist of time and a inconvenience What happen to customer service!
How would you rate MLB?
Top Positive Review

“Too many Player interviews during a game.”

Ted W.
3/30/23

I purchased MLB to watch baseball games and not watch player or manager interviews. If I wanted to watch interviews I would go to the appropriate sportscast to do so. It is very annoying and aggravating. If announcers can't keep up with a game, then change announcers. This is a crap policy. Watching Atlanta game and have had three interviews in just the 3 and 4 innings And another 3 more thru the 7th. Redundant crap. What think of team,etc,etc. Sick of watching these interviews. Ted Wolk

Top Critical Review

“What a joke.”

Ev I.
3/5/24

Mom loves baseball and watching games live on tv. We're in the Mtn. Time Zone and game start times don't match up with MLB.com's schedule. Call customer service and took 20 minutes just to locate our account, only to be told they can't seem to find the problem and I need to contact my streaming provider. Next day, the schedule timing is way off, so we give up and decide to sign up for cable + sports package. Yup, went backwards and instead of cutting the cable. Thanks mlb.com - you really bite. What a terrible service.

Reviews (146)

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Reviews that mention popular keywords

customer service (20)
Thumbnail of user evkatonk
2 reviews
0 helpful votes
March 5th, 2024

Mom loves baseball and watching games live on tv. We're in the Mtn. Time Zone and game start times don't match up with MLB.com's schedule. Call customer service and took 20 minutes just to locate our account, only to be told they can't seem to find the problem and I need to contact my streaming provider. Next day, the schedule timing is way off, so we give up and decide to sign up for cable + sports package. Yup, went backwards and instead of cutting the cable. Thanks mlb.com - you really bite. What a terrible service.

Tip for consumers:
no

Products used:
baseball streaming service

Service
Value
Quality
Thumbnail of user jiml1418
1 review
1 helpful vote
July 8th, 2023
Verified purchase

Worthless...don't do. If you live in a market like I do (Philadelphia)...someplace, someone will be showing this game so 'ALL" home games are blacked out and just about ALL away games. What is the point of having a network where the true fan of a team can't watch their own team? Worthless...worthless, worthless. If baseball wants to make a comeback (or they are doomed), well...they better put more FAN in the word FAN...

Thumbnail of user kristinawalters402
1 review
0 helpful votes
September 25th, 2023
Verified purchase

Astros playing in Seattle (aka 9/25/23)...WHY would they be blacked out? Why would you EVER buy this app if you can't watch the team when they play...especially when they're out of town? STUPID. Note i'm in Texas. $25 a month and SOOOOO many blackouts. Won't be doing next season.

Thumbnail of user thegrimone7890
1 review
0 helpful votes
March 29th, 2024

The mlb.tv app/service is a joke! Woke rob and his dei officers care NOTHING about the fans, only about money and greed! All spring i watch the games no problem, opening day comes and i have to watch THREE ads just to get the game to start! And mind you these arent in game between innings ads, these are intrusive ads that take over the app and you cannot do anything but let them play or close the app, start over, and quickly find out you have to watch the commercials anyway when you restart! Then, i paused and went to make dinner and came back, and when i clicked play, it made me watch SIX more commercials that cannot be closed out or forwarded through! SIX! And dont even get me started on the blackouts! Yeah, its easy to get a vpn and get around it, but it's also costly and an unnecessary secondary cost you shouldnt have to endure to watch baseball! So... your choices are... be treated like a sheeple while they stuff woke robs woke nonsense down your throat with extra commercials... OR... go back to being extorted by the cable companies and pay ridiculous monthly amounts to essentially get one sports cable network you want to watch... OR... watch pirated feeds online which i am not a fan of... Me? I'm going with option 4. Ive created the gravestone and my mlb allegiance is done... dead. Finished... "Here lies my baseball fandom, may it rest in peace! 1981-2024" the woke metrosexuals who cant figure out which bathroom to use can have it! They're all baseball/woke rob care about now! Just ask the people in atlanta who had the all star game stolen from them a few years ago because stacey abrams told woke rob to move the game... kind of says it all, doesnt it...?

Tip for consumers:
mlb is shattered and ruined and just like humpty dumpty, i dont think all the kings horses and all the kings men can put it back together again ...

Products used:
mlb.tv app

Service
Value
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Returns
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Thumbnail of user joannw174
2 reviews
0 helpful votes
December 24th, 2021

Subscribing to MLB network is the best $25 a month I have ever spent. I got to watch all my beloved Braves games (except blackouts). I can start the game over if I need to. I can ff through commercials. I will definitely be back for the 2021-22 season. It's gonna be another winning year for my Braves. Since moving to Florida from Georgia, I have to pay for Georgia sports. I had Directv for a long time wayyy too expensive. Thank you for your coverage. It's the best.

Thumbnail of user bobs2103
1 review
0 helpful votes
May 1st, 2023

Tried 2 different cards one had over 5 grand on it. Don't know what there problem is. I have no problem with YouTube tv or Hulu. I waited 30 minutes and my card was declined. I guess they have to many customers don't want new ones. Iam done with MLB TV Be careful trying to use a MasterCard. They show it's the preferred card of major league baseball. Not really what a joke.

Thumbnail of user ramseys3
1 review
1 helpful vote
April 22nd, 2021

MLB asks me to pay big $$$ to get to watch all out of market games, but their website is an abject failure. Often freezes up, both on my phone, and on my computer. Oh, and now unless I approve of them stealing all my personal info, it doesn't load at all. Really angry with these money-grubbing losers. What happened to baseball? Rich owners decided to milk it to death, that's what.

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Thumbnail of user sarahb2677
1 review
1 helpful vote
June 13th, 2022

Horrible streaming service. Cancled same day when I installed free trial because even the agent couldnt fix what I was doing. Found out 7 days later they charged me $140! Now its jumping through loops trying to request it back because I'd get an email saying it was denied so then I called and they "escalated " the issue which meant a call back within 24-48 hours. Nothing. 2 weeks now into now. JUNK.

Thumbnail of user robertm8889
1 review
0 helpful votes
October 26th, 2023

Paid for the MLB season package and playoffs are not included then continue to get charged after season is over. Never again mlb

Thumbnail of user dianah1201
1 review
0 helpful votes
August 13th, 2023

I live in SW Ohio and I watch the Cleveland Guardians. This is not a blackout area, but I have had multiple issues where games are blacked out. They always blame my ISP; however, my IP address has not changed. It takes on average 20-30 minutes to fix the issue, which means that I miss multiple innings. I pay a premium for this service, and they always treat me like it's my fault.

Thumbnail of user tedw263
1 review
0 helpful votes
March 30th, 2023

I purchased MLB to watch baseball games and not watch player or manager interviews. If I wanted to watch interviews I would go to the appropriate sportscast to do so. It is very annoying and aggravating. If announcers can't keep up with a game, then change announcers. This is a crap policy. Watching Atlanta game and have had three interviews in just the 3 and 4 innings And another 3 more thru the 7th. Redundant crap. What think of team,etc,etc. Sick of watching these interviews. Ted Wolk

Thumbnail of user edwinf7
6 reviews
44 helpful votes
September 16th, 2023

They're nothing but ripoff they used to be better years ago and now they sell shares to other companies to show their games and we have to pay more now what a scam I went to watch the game and it was on peacock I had to pay five bucks because they sold out to us I think it was a 30 million dollar contract and they'll be gone and they raised the price on us great company I have even talked to them they even lie half of them don't even know what's going on pathetic

Thumbnail of user dales180
5 reviews
10 helpful votes
September 4th, 2023

I live in Indianapolis and got the service to watch Cubs and Sox games, While I was on the trial all those games played perfectly BUT as soon as the trial was over they were all blacked out, after they got paid of course. Why would anyone want to pay for the service if they can't watch their team, isn't that why you would get it. They are sneaky after the trial your screwed, needless to say I dropped them immediately. Why pay for this when I can watch what they give me on sports center.

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Thumbnail of user cricket2xbanker
1 review
0 helpful votes
August 7th, 2023

MLB umpiring are going from bad to worst. I am fully aware that as human we are prone to mistakes but that is not an excuse. As a professional in any field, if you cannot maintain the required standard of an organization would require that you are let go. So why doesn't MLB have such standards? Umpire Diaz and Hernandez are worst that I have witnessed at any level. That have been the case for a number of years. I can accept a new umpire make these mistakes but I cannot understand these two that I mentioned above still on a baseball field.

Thumbnail of user dariusd46
1 review
0 helpful votes
October 9th, 2023

Thanks a lot MLB TV! You screwed me real good. First you made me pay twice, first for the all teams package and then for the Padres specific package. Now, I hope to watch some of the postseason games, perhaps the Dodgers/Diamondbacks game, and it's only on TBS. Yes, MLB is a monopoly, and they just don't give a $#*!.

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Thumbnail of user aguirrefry
2 reviews
12 helpful votes
April 15th, 2024

Not only does this farce constantly take you back to the beginning of the game, it then will force you to wait. Troubleshooting? Unplug your modem and plug it back in. Anybody reading this should NOT CUT THE CORD! YouTube doesn't even offer MLB TV, believing their audience is too young to care about baseball. Also, I cannot agree more with a comment I saw that there are too many dugout interviews. Even of over the air (OTA) "free" broadcasts. NOBODY cares what the manager think! The same inane questions are asked/answered. No insight whatsoever. If Gregg Popovich did not teach the networks anything about how absurd and a waste of time these interviews are, then someone in sports management who is in charge of TV and this idea, in all major sport all need to be fired. MLB,NFL, NBA, Premier league and all of soccer/futbol, AFL, NRG, and the only one who comes close to getting it right is the NHL. But stop it too. Add to that, all "sideline reporters" except Tracey Wolfson need to be fired. They increase the costs, and absolutely deliver zero information during a game. Please stop all manager and player interviews before, during and after the game! Nobody learns anything and nobody cares. We all flip over to the next game to avoid the cliches. Again, we learn nothing. We really don't care about what the athletes a re doing with their foundations because they are a farce to hire their family and friends.And on Jackie Robinson Day, we get it. Where's Larry Doby's Day? Where's Hank AAron's day? The greatest player ever. Where's Babe Ruth's day? The man that saved baseball? Why isn't number 3retired across baseball. The Babe was the Man. And everyone who has tried to sully his name as a racist has been proven wrong. Where does Babe Ruth Stand in the annals of Baseball? If the standard media has it's way, he will be erased from the sport that he saved, and worked to get players paid more. He was stifled, and threatened if he kept pushing to get black player in the league. But, You.tv sucks. As a streaming serving, it can't stream. Again, cut my costs and get rid of every sideline reporter, especially when thy have two. No value at all.

Thumbnail of user billhager1975
1 review
1 helpful vote
July 12th, 2023

Took my money at the beginning of the season. Now the app doesn't work on my TV and they informed me that my TV is no longer supported...halfway through the season. Terrible customer service. They now want me to buy more equipment in order to use the service I have already paid for. And they refuse to refund my money.

Tip for consumers:
Please do not use.

Products used:
Streaming service

Service
Value
Returns
Quality
Thumbnail of user klinegowen
1 review
0 helpful votes
September 1st, 2023

Constantly when using audio I lose reception or it jumps back and repeats itself. And I do not mean occasionally: but rather constantly—as many as 20-30 times in a nine inning game.

Thumbnail of user mikel14
6 reviews
22 helpful votes
April 4th, 2023

This is truly one of the biggest scams out there. They will tell you that some home games are blacked out, but if you look at the link that they gave you for games that are blacked out there's nothing there. And if you look into the fine print, it will tell you that home games and away games are blacked out. It's an absolute scam

Service
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Thumbnail of user karenk2838
1 review
0 helpful votes
November 9th, 2022
Verified purchase

James was ver courteous, and helped get the Phillies collage for national league championship delivered earlier than anticipated

Great asset to your team

Tip for consumers:
Great service

Products used:
Collage picture Phillies

Service
Value
Shipping
Quality
Thumbnail of user albundy1964
2 reviews
0 helpful votes
July 25th, 2023

EVERY time you go there, there is a picture of ohtani proclaiming him God. So tired of their anti-white, woke agenda, as is most media, pushing these players on us while ignoring others for obvious reasons. Why has Babe Ruth's, THE GREATEST PLAYER EVER, number never been retire? Hmmmmm...wonder why.

Value
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Thumbnail of user rodneym214
1 review
0 helpful votes
March 3rd, 2021

Their site for tracking prospects is this worst. Last year, it would work and you were able to simply enter player names and see their box score stats daily. Now it simply deletes the players after you add them. Other connected "stat" section links end with 500 errors. At least if they were actually working on this site, they should have an "under contruction" message or something helpful. They need to hire some competent programmers that know how to code desktop websites.

Thumbnail of user tomc1876
1 review
1 helpful vote
May 21st, 2023

You pay for the whole season but don't get all of the games. They constantly hand off games to other providers. When Apple+ or Peackock or anyone else broadcasts the games, you don't get to watch unless you start paying for these other stations. So you get to pay MLB and every other streaming service to see ALL games. Of course they don't advertise this when they sell you.

Service
Value
Thumbnail of user bees44
1 review
1 helpful vote
April 6th, 2021

The MLB makes money off the talent of minorities, yet cowardly bow down to Stacy Abrams who is a racist and a liar. How could you take away the income the Allstar game would bring to mostly black Atlanta and give it to white elites in Colorado? Sports should not take a political stand. Period. Never. We are SICK of it and will not spend another minute wasting our time allowing you to make money off of us.

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Thumbnail of user kurtmiller3371
1 review
1 helpful vote
March 30th, 2023

Why do I have to pay another streaming service to watch the Reds. I know it's being filmed why does MLB not have the right to show their own games... what a joke for paying for radio

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