• ModaQueen

Overview

ModaQueen has a rating of 2.36 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. ModaQueen ranks 163rd among Handbags sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
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How would you rate ModaQueen?
Top Positive Review

“Thanks for my Beautiful purse”

Karla D.
3/1/20

Bought a Kate bag and absolutely love it. This was my second purchase, and I will Definitely Purchase again soon. Both bags are authentic my friend works at Saks and verified them for me. Can't wait for my sisters wedding so I have a reason to get another bag thank you modaqueen

Top Critical Review

“Avoid modaqueen!”

lio c.
3/4/16

My roommate bought bought a wallet! And It has never arrived! This company is a joke! Do not buy anything from them! Items do not arrive! Do not attempt to call customer service, because the automated system tells you to contact the store online, it is useless

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user lioc1
1 review
0 helpful votes
March 4th, 2016

My roommate bought bought a wallet! And It has never arrived!

This company is a joke!

Do not buy anything from them! Items do not arrive!

Do not attempt to call customer service, because the automated system tells you to contact the store online, it is useless

Thumbnail of user ericaf11
1 review
1 helpful vote
May 19th, 2015

Do not trust! Similarly, I bought a Fendi bag that I thought was real until the zipper broke (should have cued me in). I brought it to the Fendi store in nyc and they recognized my fake. Embarrassed and out $400! I tried to get a refund but of course they weren't having it and denied it was a fake.

Thumbnail of user jeannickh
1 review
1 helpful vote
March 27th, 2014

This is not a site I would recommend. I received a dammaged bag, sent it back for exchange/repair and, despite numerous phone calls and e-mails, I never got it back! I lost $350.

Thumbnail of user mikeh215
1 review
0 helpful votes
March 30th, 2016

There " factory seconds " so small Mino imrofections, I did have to send one back because the problem was obv. There not fakes, but they can't be sold in the boutiques because there not perfect specimens

Thumbnail of user karlad139
1 review
1 helpful vote
March 1st, 2020

Bought a Kate bag and absolutely love it. This was my second purchase, and I will Definitely Purchase again soon. Both bags are authentic my friend works at Saks and verified them for me. Can't wait for my sisters wedding so I have a reason to get another bag thank you modaqueen

Thumbnail of user halimaa1
3 reviews
9 helpful votes
July 29th, 2013

Horrible I ordered some stuff Prada bag for $ 450 plus 45 shipping, but after I went
To the reviews ad saw so many people have received fake goods immediately
May be within three hours of placing my order I wrote mail to them to cancel and mind you it's was the JULY 28,2013 which is a weekend and there website they advertised
Working hours Mon-Fri 1000am to 5 pm, and shipping will take three working days.
So I was safe no office that day and nothing to be processed until the next day that is
Today working day on Monday in Los Angeles but I got an email stating that they
Have already processed my order and there is no cancellation allowed. See how conned Artists and crooks are running this company and they go back on their own
Company written words. I don't recommend anybody to do business with them.
They are big liars. I am sorry to use this filthy language but they really got me this
Time I reported the fraud to my bank and hopefully the company can retract my orders.
T's

Thumbnail of user andreao3
1 review
4 helpful votes
February 4th, 2014

Bought a Prada bag yesterday. I live near them and got the bag today. They had automatically sent me a link to FedEx to track it. I called customer service and she answered my question. My bag is BEAUTIFUL. Better than the pic. It has everything on the bag engraved Prada. The zipper is smooth like butter-even has the number on the white tag in the pocket that I saw on an authentication website! Also the back of the zipper has the name of the authentic zipper manufacturer (as per the authentication site). I am very happy.

Thumbnail of user bookb
1 review
4 helpful votes
October 30th, 2013

I am a buyer from Asia, Recently bought a Prada wallet USD $165 plus shipping $49.50. They are selling FAKE wallet. Many company sells fake wallets and admit to it by calling them replicas, this company starting that they are 100% authentic. Big Big Liar! Stay away from Modaqueen!

Thumbnail of user marab2
1 review
2 helpful votes
June 27th, 2013

I purchased 2 bags when I noticed one was on hold. I contact them and they hung up the phone in my face when I asked to cancel the order as I got nervous for the one I was being treated on the phone. I thought their company was fishy. I called back they were so rude, gave me the wrong tracking number it was a horrible experience! STAY AWAY FROM THEM! SCAM, SCAM and scam!

Thumbnail of user stevey
1 review
3 helpful votes
June 24th, 2013

Totally fake! Bought the Prada bag and you need NOT bring it to the shop to have
It authenticated! Its a low quality rip off product from China!
NEVER buy anything from this site.

Thumbnail of user mariah760
1 review
1 helpful vote
December 15th, 2020

Thank you so much for my amazing bag it goes perfect with my new Saint Laurent jeans and my pretty Gucci slippers. I am always reluctant to shop online, but it's so easy to have luxury items authenticated now that my fears are a thing of the past. Thank you, thank you, thank you.

Thumbnail of user libransagec
1 review
4 helpful votes
January 9th, 2011

I had a colleague who bought a prada bag. She had it authenticated at a 2nd hand shop and found it's real. But they sent a wrong colour to her (beige but they sent camel)and the leather print seems a bit faulty. Wondering if they might be selling rejected goods. Anyone care to share more on this site?

Thumbnail of user joels31
1 review
1 helpful vote
November 28th, 2014

Regardless of the Seal and Promise of Authenticity, these are in FACT professionally produced made FAKES! Period.

YES THEY ARE STILL IN BUSINESS AND HAWKING THESE FAKES AS GENIUNE.
https://www.youtube.com/watch?v=74U9V9Ua0S8

I had bought two Prada handbags and until I borught them in for service, I thought they will real. (though I did have some real doubts)

I got 100% confirmation from the Prada people themselves on who repair their OWN product, that it is 100% fake.

-They sent it back to the high end Long Island North Shore Prada store, I left it off in (to fix a broken seeminhly inferior zipper) and they left a note, "we will not fix it cause not our geniune product"

These are Not no factory seconds are one clown who works for them posted.
It is amazing that someone does not put them out of business.

Tip for consumers:
DO NOT EVEN THINK OF FOOLING YOURSELF.
THESE HANDBAGS ARE NOT GENIUNE.
Move on from these Modaqueen.com scammers.

Service
Value
Shipping
Returns
Thumbnail of user doras11
1 review
4 helpful votes
November 18th, 2014

I could not be happier. Love every single purchase I made on modaqueen! They ship same day, provide tracking numbers, and on my 3rd order I got a free gift :D Love you girls!

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