Mortimerclarke.co.uk

I recently had a debt that I needed to settle, and unfortunately, my experience with Mortimer Clarke was less than satisfactory. Despite my intentions to settle the debt, I felt that the firm was not interested in finding a mutually beneficial solution. Instead, they seemed more interested in causing maximum damage to my character and credit rating.

From my first interaction with the firm, I was met with a lack of empathy and understanding. The representative I spoke with was short with me and seemed annoyed by my request to settle the debt. I had expected a more professional and courteous approach, but instead, I was met with a cold and uncaring attitude that made me feel like my situation was not taken seriously.

Even when I offered to pay a portion of the debt immediately and to set up a payment plan for the remainder, the firm showed little interest in finding a solution that would work for both parties. They continued to press me for full payment without offering any flexibility, and I felt like they were not willing to listen to my concerns or work with me to find a mutually agreeable solution.

Furthermore, the firm's tactics to collect the debt were ruthless and unnecessary. They threatened me with legal action, and even went as far as sending me a county court claim form. I felt like their goal was not to help me settle the debt, but rather to scare and coerce me into paying as quickly as possible.

Communications addressed to the firm's principal solicitor Sandra Bayne, who has 18 years experience in law, were read but never responded too.

Overall, my experience with this firm was very disappointing. Their lack of empathy and unwillingness to find a mutually beneficial solution left me with a great deal of stress. I would not recommend working with Mortimer Clarke to anyone who values professionalism and understanding when dealing with sensitive financial matters.