MutualScrew & Supply

It was exactly what I wanted for the winter months. The gloves seem to be very warm,and they feel good.

These products are not compatible. The charger, does not work with the lamp, and the lamp did not come with a battery. I am confused and disappointed. Also I received only one lamp while I ordered two. I was also charged for two. I would like to return the entire order for a full refund. Please provide me with a pre-paid return label and instruction. Thank you....

Andrew Tabak

Fast response and fast delivery. Product was just as described

Unfortunately the last 2 times ive ordered the postal code was changed for some reason resulting in my package being delivered 3 days late. I believe we have fixed that now and will see on my next order.

First experience with Mutual Screw & Supply. I'll definitely be back!

I received the wrong size which may or may not be my own fault, but I sent in an email and have yet to receive a response

No issues with ordering and delivery, easy to find on website

I mean, i ordered an item and about a week later UPS dropped it off. Not much to say beyond that.

Ultimately didn't fit in the area that I needed to use it, BUT it's a great tool and arrived promptly, will be saving it for other jobs.

Quick, Fast & Easy! Will purchase this particular item as long as they have in stock!

1)Your survey ask popped up during my search - annoying, and after checkout - not annoying.

2) The search process is clumsy. See McMaster-Carr website for a better model.

3) My default shipping address is 7 years old. I did not see a way to delete it or define another default address.

Easy placement of re-order, and if I need to call customer service, they are wonderful to work with, always helpful. Thank you!

Everything delivered as ordered...

Very easy to order and fast delivery!
What can I ask for more? You don't collect sales tax for California residents.
What a wonderful policy!

Great customer service, fast shipping. Not only a good price, but most other vendors had no stock.
Also, purchased add'l hole saw sizes that were not included in the kit, that my customer required.
Overall, a good deal and my customer will be happy.

Good Morning,
My overall experience with Mutual Screw was not good for the first time doing business. I was told by Dave if I placed my order online it will ship right away which it didn't. I had to call you guys and somehow I was told the order was not sent to the warehouse. I offered to pick it up at your warehouse and Bre gave me the address which come to find out it was the wrong place. I had to reroute my driver to head out to another city where you warehouse was located. Overall not a good experience. Thank you.

Excellent service. Very convenient and efficient. Unreasonable that this review need to be at least 50 characters.

Great. Will buy again. Prompt response to an inquiry that we had.

Good prices and fast delivery. Definitely plan to buy again.

Website was good Easy to order came in a good amount time Had no issues at all I would definitely go back

gliche in the shopping card changed prices on multiple items. A $5 part turned into a $102 part.

your shipping costs are terrible too. Fix it. for fasteners, use a USPS flat rate box.

Order was filled and delivered as requested. Will order again if the need arises.

Your website was easy to follow. The products I ordered arrived within three days. I'm completely satisfied with your company's performance. My only negative comment would be that I didn't receive a tracking number by email when it was shipped but once I called the office it was all taken care of. I will definitely order from you again in the future. BTW I already gave you a 5 stars with Google.