My Clean ID

I purchased MyCleanID through their telephone chat. The person deleted a bunch of my files she said were dangerous and then put others in the MyCleanID Vault. I tried to retrieve some files from the Vault but could not. I then did a online chat with them to get the files from the Vault. Support told me I had to purchase more services from them to extract 'my' files. It think it was over $300 dollars, but I didn't copy the conversation. The woman that sold me the MyCleanID, deleted my files, put other files in the Vault did not inform me I had to pay another $300 ransom to get access to my own files that were put into a Vault of MyCleanID which I purchased for $200. What a scam.

Stay away! I engaged a 'tech' on chat to help with the "free" initial 'MyCleanID" scan. Free scan locked up. 'tech' suggested that I needed to purchase the full version "special Deal! - 3 years for $400". I said, "lets see if it works first". (I have the entire transcript of the conversation) Agent 'bent over backwards' to oversell. I decided to go for 6 months for trial purposes. Agent noted that I was in Canada, but everything should work fine. When I reported that it doesn't work in Canada, got a range of excuses. Immediately cancelled the subscription. These clowns are crooks. They upsell, oversell, overpromise and lie, lie, lie. I will be spending several hours undoing the damage from these <expletive deleted>. STAY AWAY!

Called to update System Mechanic and ended up with a bill for 470.00. Told them I did not want Mycleanid but they charged me anyway. When I asked for refund was told I had to wait 5 to 10 business days for refund. This was on 17 May and it is now the 12 of Jun and still no refund. These people are liar's and scammers stay away.

I purchased this MyCleanID on friday 6/2/2023 after continuous pressure to do so anytime I contacted System Mechanic. I was told if I did not like it I could always cancel and get a refund. This MyCleanID started continuously running on my laptop. I could not use my laptop until I was able to delete this. After deleting I was able to resume using my laptop. I called them several times 6/4/2023 about problem with this and as soon as I requested refund they would hang up. I had paid with PayPal so I opened a dispute. I need my money back. I paid $127.20 I called again today and they told me to go to my credit card company because they are not going to give me a refund.

At the beginning of the year, I canceled all but one service with these people. On November 17, they took money from PayPal for a service and told me they couldn't give a refund. They have no idea what I have in store for them.

The techs were very helpful with setup.
I'm looking forward to identity protection at at a low price of $5.00 per month.