Mytickets.ae

I tried to book a ticket on mytickets.ae from Abu Dhabi to Amman. Once I received the OTP and clicked on the payment icon, the page froze. The amount of the ticket was withdrawn from my bank account yet the ticket isn't booked. (The page froze, the payment was withdrawn from my account but the ticket wasn't booked). It was an urgent flight so i had to book another ticket. When i contact the customer services I don't get any help. Do not use this website at any cost! It is a scam!

I asked for the flight cancellation, the airline company confirmed that the amount to be refunded is 1000
These scammers told me that the refunded amount is 100, they are scammers and thiefs. Do not buy with this agency

What I write? Should I write about your lack of interest? Or should I write about your inhumanity (MyTickets) website?
If a solution is not reached for my family who holds the ticket: O5JARNK5 Ethiopian Airlines.
I will continue so that everyone knows your truth.

The worst service I have never seen from any agent, They issued two side ticket (DMM to COK) <> (COK to DMM) after two days they cancelled one side tickets (COK to DMM) without my conformation and knowledge did not even refund me. When i called the airline to changing the return tickets dates of my travel, The airline informed me that my booking is been cancelled by the gent(Mytickets.ae). After informing "My tickets" they did not take any action and did not refund even have the ethics to reply to us on our concern.
PNR: A4UTSG
Mytickets.ae Ref: QW8PVZIG

They are not customer friendly at all. I had to make some changes in flight, they said it will take 72 hours. In today's time who takes 72 hours to make changes in flight. They don't have any option on their website where you can do any changes yourself. You have to totally depend on their customer service.

On the top of that no one picks their customer service contact number if you tried calling them. It always its busy and to wait and call gets cut automatically after 15-20 mins. Their online chat service is talking to wall. For all your questions in the world they have one answer "to wait for the information to your e-mail address.".

NEVER EVER BOOK WITH THEM. Even they are offering tickets for free. Forget cheap...