• Neighborhood Assistance Corporation of America

Neighborhood Assistance Corporation of America

Overview

Neighborhood Assistance Corporation of America has a rating of 4.59 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Neighborhood Assistance Corporation of America most frequently mention home buying, great program, and interest rate. Neighborhood Assistance Corporation of America ranks 6th among Real Estate Other sites.

  • Service
    446
  • Value
    408
  • Quality
    413

This company does not typically respond to reviews

Positive reviews (last 12 months): 93.7%
Positive
208
Neutral
5
Negative
9
35
See all photos

What reviewers want you to know

Positive highlights

  • NACA provides a great program for obtaining affordable home ownership.
  • It's been a long process but at the end is worth it because they offer lower interest rate with no down payment.

Critical highlights

No critical highlights yet

How would you rate Neighborhood Assistance Corporation of America?
Top Positive Review

“Best Program to Help With Housing”

April D.
1/19/24

My partner and I are going through the NACA program to help us own one of the most important things in life: our own home. So far the process of applying has been incredibly easy. Their website is set up to be very straight-forward where everything is labeled. There are sections, subsections, and my favorite part is how helpful it is for us to be able to see everything all together, such as our expenses. We are excited to share the news about this wonderful program!

Top Critical Review

“Unsatisfied customer”

Bernice W.
2/17/24

This process has been dragging almost a year. NACA appear to have more clients than staff to accommodate those applying. I've been in program since April of 2023. Now I'm told that I only qualify for $100,000 which is a piece of junk. I should have been told that my income was too low when I first signed up and gave all my personal information instead of this long drawn out process. What a let down. Your staff need to do better. How many more people will be treated like I was. All this time I could have looked elsewhere.

Reviews (973)

Rating

Timeframe

Other

Reviews that mention popular keywords

home ownership (67) interest rate (78) home owner (60) action plan (30)
Thumbnail of user aprild487
1 review
0 helpful votes
January 19th, 2024

My partner and I are going through the NACA program to help us own one of the most important things in life: our own home. So far the process of applying has been incredibly easy. Their website is set up to be very straight-forward where everything is labeled. There are sections, subsections, and my favorite part is how helpful it is for us to be able to see everything all together, such as our expenses. We are excited to share the news about this wonderful program!

Tip for consumers:
We are super confident that we will find a home that we love using this program! They also encourage you to volunteer, so not only does that feel good but it also looks great on a resume. They help you with more than just your house!

Service
Value
Quality
Thumbnail of user veronicaf295
1 review
0 helpful votes
February 2nd, 2024

I am new at this process. I just hope they really help people like me buy their home. I am Veronica FS

Thumbnail of user rashattad
1 review
6 helpful votes
December 8th, 2021

This is a wonderful mortgage product. Although, they do not look at your credit. It is wise to approach this the same way you would any other mortgage loan. Have your credit history in order, make sure you have a great payment history and collect all of the financial documents you think you will need in preparation. The process is long and very drawn out but worth it in the end. Just make sure you do your part to stay on top of everything.

Tip for consumers:
Make sure you prepare for this loan as you would for any other loan

Products used:
The mortgage

Service
Value
Quality
Thumbnail of user timt389
Bruce M. – Neighborhood Assistance Corporation of America Rep

Thank you for your comments. The tens of thousands of dollars you will save compared to any other mortgage product will always make the NACA program worth the time and effort!

Thumbnail of user rahiylh
1 review
0 helpful votes
January 6th, 2024

I had my first counseling session on December 22,2023 in Georgia. I must say that Kimberly Williams was pleasant, patient and very knowledgeable! She answered all of my questions and concerns. She was very professional. By the end of our session she had a to-do list for me. Every interaction over the phone was pleasant and helpful. I am looking forward to completing this process and owning my first home! I'm walking by faith!

Service
Value
Quality
Thumbnail of user keag2
1 review
3 helpful votes
December 7th, 2021

I found out about this home buying program, no down payment, no closing costs, no private mortgage insurance, no fees, they don't look at credit scores and can help people become homeowners. I have a friend that went through the program. I've already started the process and have been in communication with them. They are very helpful and I'm excited about my journey to soon becoming a homeowner.

Thumbnail of user timt389
Bruce M. – Neighborhood Assistance Corporation of America Rep

Word of mouth is by far the most common method by which people learn about the NACA program, as was the case with you and your friend. We wish you the best on your journey to homeownership!

Thumbnail of user duran.grisel3
1 review
0 helpful votes
February 9th, 2024

I'm currently going through the NACA program. You have to be very determined and dedicated to complete this process. Though it's a lot, I know it will pay off in the end. As a first time home buyer, I am having the opportunity to learn as I go, which is absolutely important. I feel very well guided and confident with NACA. I've tried other options as a first time home buyer and each time fell short due to lack of communication and understanding. Excited for what may be next.

Service
Value
Quality
Thumbnail of user sharonh2181
1 review
0 helpful votes
August 14th, 2022

I cannot wait to become a homeowner, praying that I will be approved very soon. I have been assigned to an amazing counselor Hervey Emmanuel who is very knowledgeable and patient, he explained everything well. I am grateful with the help I am receiving from NACA

I cannot say too much as I am not done with the process. I will update my review

Thumbnail of user franki554
1 review
0 helpful votes
February 2nd, 2024

NACA is a great program that has helped me become active in my community and take steps to purchasing my first home. NACA has great personnel with employees that have treated me like family. The program has helped educate me on the home buying process while making sure I am a responsible decision maker. I give NACA a 5-star rating and recommend to anyone seeking a first time homeowners program.

Regards,
-Frank Igah

Service
Value
Quality
Thumbnail of user irissoldit
1 review
0 helpful votes
February 24th, 2024

I'm a licensed realtor going through the NACA homebuying experience, however I haven't been actively selling in the DMV area. After graduating from graduate school in 2018, I found myself attempting to navigate the job market with a humanities degree unsuccessfully and then COVID hit. In the past, I did assist clients that were interested in purchasing through NACA so I was somewhat familiar with the program. My counselor, Megan, has been very thorough and extremely helpful. I know with her assistance I will be successful.

Service
Value
Quality
Thumbnail of user christiank117
1 review
9 helpful votes
December 17th, 2020

The counselor was patient and easy to work with! She answered our questions and walked us through the qualification process. The process went as well as it could even during the current pandemic, although sometimes we felt like she was asking for too much information or that the date of the next meeting was very far away between them. Overall the process has been positive and we highly recommend the NACA program!

Thumbnail of user erickan5
1 review
2 helpful votes
July 9th, 2020

I appreciate the Stance of NACA in terms of what they represent.
Personally, I'd hope to be further along in the process considering I've been enrolled since April(2020) but some things are inevitable.
Interesting experience so far.
Patience and Persistence is key!

Thumbnail of user magar.dipu1000
1 review
1 helpful vote
March 29th, 2024

Since the first workshop it has been a great experience.I started working with my housing counselor Ellen Peterson.She's been very helpful in the process by explaining everything that I need to do and helped me to gather important information.I know with her assistance I will be successful.I am looking forward to completing the process.Thank you Ellen.

Thumbnail of user jh1037
1 review
1 helpful vote
May 27th, 2021

My husband and I just completed our first counseling session with NACA and it went better than we could have expected. Our counselor was very kind, thorough and patient. We found out about the program that offers the opportunity to buy a house at the lowest interest rates, no money down, no PMI and no closing costs from a friend who purchased a beautiful home in a wonderful neighborhood. We are looking forward to the next step in the process.

Service
Value
Quality
Thumbnail of user solonj3
1 review
1 helpful vote
November 12th, 2023
• Updated review

NACA stands for Neighborhood Assistance Corporation of America which is a very nice program for everyone to participate in buying a residential house. My friend purchased his first home with NACA and i'm following every step he did so i can purchase mine

NACA is the best
March 15th, 2023
• Previous review

I've been on NACA's program to buy a house, it is very good that I can recommend to anyone to try it. You can go to www.Naca.com to find out more.

Thumbnail of user non629
1 review
17 helpful votes
March 14th, 2021

7 months in and I still haven't been submitted for qualification (pre-approval). My MC has responded to 2 emails/0 calls. Tried escalating to his manager to no avail. I paid NACA fees 2x (2020 & 2021). He also missed multiple appointments with no explanation.

I just had an ATD appointment with a counselor from a different state who said my local MC put my info in wrong and only approved me for $148k, low priority. She said I have to deal directly with him.

I've been approved for $250k with conventional lenders and have an 830 credit score. My lease is up in 3 mos. And I no longer will be wasting hours uploading docs that no one will review. NACA is a scam.

Tip for consumers:
Don’t bother giving them your money.

Products used:
Traditional mortgage lender.

Service
Value
Quality
Thumbnail of user ginal381
1 review
3 helpful votes
October 15th, 2021

I first heard about this program on a radio station I used to listen to. So I decided to give it a shot during the pandemic in August 2020. Due to high credit cards debt and want to get a decent place to call my own, I'm still working in the process after 1 year. I would recommend that everyone to be patient and follow the advice of their counselor. I cannot say too much as I'm not done with the process yet. After the process, I will update my review.

Service
Value
Quality
Thumbnail of user lindat1740
1 review
0 helpful votes
March 23rd, 2022

I wanted to buy my 1st home, and had no idea where to start, I looked up programs and came across NACA, I did the workshop and learned about the low interest rates and the Hand program, and I'm still in the process, but so far so good, I'm really hoping I'll be able to purchase soon. I will give an update once I have finished the entire process, until then I can only give 3 stars.

Thumbnail of user kiencamk
5 reviews
1 helpful vote
April 2nd, 2024

Their website is really user-friendly with clear labels, sections, and subsections. My favourite part is being able to see all of my expenses together in one place. I am talking about the NACA program. I hope soon I will be able to find my new home, but regardless of that, I would recommend this company for its amazing customer support.

Thumbnail of user juniousa7021
1 review
0 helpful votes
March 2nd, 2024

My experience with NACA has been excellent so far. I was apprehensive when they changed my counselor, but I'm glad it was done. Melody is extremely thorough and ensured that I submitted all of the necessary documentation. She took her time, and I'd recommend her as your representative.

Service
Value
Quality
Thumbnail of user jcat255
1 review
0 helpful votes
September 13th, 2023

I've just begun my journey with the NACA Homebuying Program, and I'm already impressed by their dedication to helping first-time buyers like me. Their commitment to affordability, low-interest rates, and comprehensive support through education and counseling has given me confidence in the homebuying process. I'm excited to see where this partnership takes me, and I'd recommend NACA to anyone starting their homebuying journey.

Thumbnail of user blutiful2kuwanlelenta
1 review
0 helpful votes
November 19th, 2023

I am currently here at the NACA event in Richmond, VA and Ms. Ellen Petersen has been so helpful. So far, she has gone through my files, asked clarifying questions and helped me to gather important information to clear up discrepancies on the spot. My experience has been very pleasant and not as anxiety provoking as I thought it would be. I cannot wait to get to the place where I am finally in my own space, thank you Ellen for being so kind and working with me.

Tip for consumers:
N/a

Products used:
NACA Homebuyer's Program

Thumbnail of user markr1132
2 reviews
0 helpful votes
March 13th, 2024

NACA is taking the world by storm helping everybody that is anybody to become first time home buyers. I'm in the process of becoming the first time home buyer with the help of my counselor Ellen Petersen she's been very helpful in the process by explaining everything I need to do to get through this she's very experienced and very professional. It's time for all y'all to get off the sideline and get in the game with NACA. MARK ROBINSON

Thumbnail of user greenejanice2
1 review
1 helpful vote
September 11th, 2023

My first counselor meeting I was nervous and when I Nicole Donald starting talking to me I told her I was nervous she told me don't be. It ok a lot of people who I talk to feel the same way.Just relax.She started going over things I had to do thing she want me too do. I had a great time I know she got my back.She sweet heart very understanding and patience and that is what I like about her.I can call her a friend. Thank you

Tip for consumers:
I will tell everyone who would like to be a homeowner Naca is the one to call. Thanks

Products used:
Naca first-time home buyer counseling meeting was on yesterday I was Nervous scare, We had a good talk she made me feel comfortable. And I know that she's here for me. My Experience. What's great? I enjoy talking to Nicole Donald . And I will like to say thank you so much. Miss Nicole, Donald make me feel Like I do you forever.

Service
Value
Quality
Thumbnail of user mrwright4919
1 review
0 helpful votes
March 17th, 2024

If you've struggled in the past with hardship, or even your credit scores and you're looking to buy a home. There is not a better mortgage out there than NACA.

Products used:
Mortgage Assistance

Service
Value
Quality
Thumbnail of user cynthiac1737
1 review
0 helpful votes
April 11th, 2022
• Updated review

I am still going at it with NACA. It's definitely been a long stressful process. But I am being hopeful that this is my year.
Things in life don't always come easy or fast, but always staying positive and hopeful is my plan. I will continue to work Faith B. And NACA until it goes thru. Good Luck to me.

Service
Value
Quality
Thumbnail of user timt389
Bruce M. – Neighborhood Assistance Corporation of America Rep

Greetings,

Thank you for your reply! Continue to STAY positive and much success with your homeownership journey. #generationalwealth #homeownership

Thank you for choosing NACA to assist you with Achieving your Dream of Homeownership! Social Media Community Manager

NACA Process
October 19th, 2021
• Previous review

I am still working with the NACA Program. It's been a few years, but had to place a hold on it due to the pandemic. Hopefully this is my year to finally purchase!

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

NACA's primary goal is to build strong, healthy neighborhoods in urban and rural areas nationwide through affordable homeownership.

Company Representative

Thumbnail of user timt389
Bruce M.
Typically does not respond to reviews

How do I know I can trust these reviews about Neighborhood Assistance Corporation of America?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Neighborhood Assistance Corporation of America?