• Nextgenwebagency

Nextgenwebagency

Overview

Nextgenwebagency.com has a rating of 4.76 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases.

This company does not typically respond to reviews

Positive reviews (last 12 months): 94.1%
Positive
16
Neutral
0
Negative
1
How would you rate Nextgenwebagency?
Top Positive Review

“I am So Happy”

Donald W.
6/16/23

I am so happy because of NextGen Web Agency as they played a vital role in optimizing my website's performance. Their team expertly handled the server-side functionalities, ensuring smooth data processing and integration with other systems. They demonstrated deep knowledge and expertise in backend technologies. I'm highly impressed with their professionalism and the quality of their work.

Top Critical Review

“Beware of huge promises”

charles H.
9/14/23

From the first contact with a sales rep I was honest about needing help to figure out what I needed in a website for it to actually be worth it for my business. I was assured that if at any time I decided it wasn't that I could get a full refund. I took the chance and the first interaction with my project manager was horrific, I was immediately propositioned for an upsale to hire another company to write content and tags. I wasn't expecting that as I told the sales rep my budget for the website and the quote was almost all my budget. I was received no help, they asked me for the basic information and slapped it on a standard basic layout and filled in the blanks. I was sent to multiple project managers to get the same results, the website couldn't do any of the things the sales rep said they would set up and I was told all those things would be extra. I was sent to a manager after asking for my money back, who was gonna handle my project and if I was still unsatisfied I could get my money back. The "new" web site was still lacking any of the features I needed to actually solve my issues with my current system so I asked for a refund because at this point I don't have faith they can make good on the promises of the sales rep (Jim Milton). After emailing everyday to get a response I was finally sent an email telling me I was not eligible for a refund. I emailed the manager I was working with, the sales rep, and customer service to find out why with no replies. So they took my money and slapped the basic information I sent onto a stock page layout with a generic logo that is nothing like the references I sent.

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user donaldw1205
2 reviews
2 helpful votes
June 16th, 2023

I am so happy because of NextGen Web Agency as they played a vital role in optimizing my website's performance. Their team expertly handled the server-side functionalities, ensuring smooth data processing and integration with other systems. They demonstrated deep knowledge and expertise in backend technologies. I'm highly impressed with their professionalism and the quality of their work.

Thumbnail of user rayw583
1 review
0 helpful votes
October 22nd, 2023

Recently, we have decided to relaunch and rebranding of over business. I reached through an online search and found them remarkable. It was an amazing experience of making things awesome for our brand image

Thumbnail of user rogersr15
1 review
0 helpful votes
June 20th, 2023

They helped me establish a strong and cohesive brand identity. Their team understood my vision and translated it into a compelling brand strategy. They created a logo, designed marketing materials, and developed a brand voice that resonated with my target audience. Their branding materials were high quality and aligned perfectly with my business values.

Thumbnail of user daniels4065
2 reviews
0 helpful votes
June 14th, 2023

I approached NextGen Web Agency for custom website development, and they delivered an excellent website that perfectly matched my vision. Their highly skilled team provided valuable suggestions to enhance the user experience.

Thumbnail of user mkj8
1 review
0 helpful votes
October 17th, 2023

We have children grooming nursery to teach and train early-age kids. We have created some visual learning experiences over smartphones. They have developed an exclusive mobile application to fulfill our needs with a lovely interface and visuals. Every child can play and learn. Thank you so much

Thumbnail of user jackt869
1 review
0 helpful votes
October 11th, 2023

Oh my! What an incredible formulation of custom website design. I have been looking for that since I started my business, and the NextGen Web Agency surprised me with the brilliant work

Thumbnail of user charlesh1576
2 reviews
0 helpful votes
September 14th, 2023
Verified purchase

From the first contact with a sales rep I was honest about needing help to figure out what I needed in a website for it to actually be worth it for my business. I was assured that if at any time I decided it wasn't that I could get a full refund. I took the chance and the first interaction with my project manager was horrific, I was immediately propositioned for an upsale to hire another company to write content and tags. I wasn't expecting that as I told the sales rep my budget for the website and the quote was almost all my budget. I was received no help, they asked me for the basic information and slapped it on a standard basic layout and filled in the blanks. I was sent to multiple project managers to get the same results, the website couldn't do any of the things the sales rep said they would set up and I was told all those things would be extra. I was sent to a manager after asking for my money back, who was gonna handle my project and if I was still unsatisfied I could get my money back. The "new" web site was still lacking any of the features I needed to actually solve my issues with my current system so I asked for a refund because at this point I don't have faith they can make good on the promises of the sales rep (Jim Milton). After emailing everyday to get a response I was finally sent an email telling me I was not eligible for a refund. I emailed the manager I was working with, the sales rep, and customer service to find out why with no replies. So they took my money and slapped the basic information I sent onto a stock page layout with a generic logo that is nothing like the references I sent.

Tip for consumers:
They’re really pushy on the phone and won’t let you talk.

Thumbnail of user jimb2701
1 review
0 helpful votes
June 10th, 2023

NextGen Web Agency's video animation service exceeded my expectations. They delivered a high-quality animated video that perfectly conveyed my message. The team was creative, and attentive to my needs throughout the process.

Thumbnail of user kacperrobertsk
2 reviews
1 helpful vote
June 16th, 2023

They developed a custom web application that perfectly met my business requirements. Their team was highly responsive, understanding, and delivered the project within the specified timeframe. The web application they built was intuitive, scalable, and provided an excellent user experience.

Thumbnail of user ednaw112
1 review
0 helpful votes
October 17th, 2023

I am not building a castle in the air; I do have random research surveys community. I was looking for a specific online application, and they have provided me a user-friendly interface of my online forms – Highly Recommended!

Thumbnail of user nicholasm1023
2 reviews
0 helpful votes
June 15th, 2023

They built a fully functional and visually appealing WordPress website for my business. The team promptly addressed my requirements and implemented customization options to make the website unique.

Thumbnail of user jeniferj38
1 review
0 helpful votes
October 13th, 2023

I have been searching for a few months about some specific outlay and needs for my online store E-Commerce website. They have delivered an out-class theme to my store to boost up my business

Thumbnail of user oliverj151
1 review
0 helpful votes
October 19th, 2023

Before meeting them I was worried about my new start-up and low budget. They provide surprising hosting and domain service rates that fit my budget. I am glad indeed

Thumbnail of user keeganp15
2 reviews
0 helpful votes
June 15th, 2023

NextGen Web Agency's e-commerce website development service helped me establish a robust online presence for my business. They created a secure and user-friendly platform that streamlined my online sales. The team flawlessly integrated essential features like shopping carts, payment gateways, and inventory management systems. I highly recommend them.

Thumbnail of user samc1157
1 review
0 helpful votes
October 18th, 2023

In my tough work routine of business management, it is hard to look after my business website. They are absolutely up to the mark to provide me with all the essentials of right maintenance. They are superb at their job, and I am relaxed from my website maintenance

Thumbnail of user christinas1742
1 review
0 helpful votes
October 26th, 2023

I have never thought of the real momentum of social media influence. They enhance the powerful strength of my business and expand communication with positive feedback. I am gradually upgrading my business through social media marketing

Thumbnail of user robbinss5
1 review
0 helpful votes
October 26th, 2023

Brilliant, absolutely brilliant, it has been marvelled to my business that progresses within no time. NextGen Web Agency provides efficient organic web traffic to my business website. I have reached my business's first goal of the right SEO service. Thank You Guys!

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Company Representative

Thumbnail of user nextgenw
NextGen W.
Typically does not respond to reviews

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