Nypizzaleom.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Ordered an Italian sub with a side of curly fries at 4PM. Called them back at 5:10PM to see what was the delay. Was told they called me (not) and also came to my address but there was no answer (not) so delivery brought my order back. They said they called me several times-- I find it a complete lie because I had got no calls, no missed calls, nothing. Perhaps someone took down the wrong phone info? Anyway, now they had the correct number and I also repeated the complete address information.
At 5:50pn I called back-- told they're on their way. I had been specific about my location info, apparently it was ignored. I live in the rear apartments. I decided to go outside and check the front of the house and lo and behold I see the delivery person is at the FRONT of the building talking with tenants he had disturbed. At the same time I get a call from him (this was the only call I got from him). After I approached the driver told me he came here twice (yeah to front apartment, not the back, where I live, where I gave all the information twice), obliviously a stupid individual. Had either he or whomever had taken down the correct information- phone number, location, I wouldn't have had to wait 2 HOURS for a lousy sub and fries. The sub was soggy and the fries had hardened. A 2 hour wait for delivery that should have not taken more than 30-40 minutes tops- because of Incompetent employees who can't get the correct info the first and second time, lousy service, lousy food. We won't ever do business with these losers ever again!
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