• Onefaci

Onefaci

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Overview

Onefaci has a rating of 2.51 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Onefaci ranks 564th among Clothing Other sites.

  • Service
    7
  • Value
    7
  • Shipping
    8
  • Returns
    5
  • Quality
    7
See all photos
How would you rate Onefaci?
Top Positive Review

“Oh, I like his products”

bggb v.
3/30/22

Oh, I like his products very much. I specially sold them to my husband. He likes them very much. He said that he is continuing to buy new styles of polo.

Top Critical Review

“Ripped me off!”

Bryan R.
5/21/21

Purchase several items totaling over $200 got one wrong product nothing was done after contacting customer service I got a sorry that was all.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user bryanr283
1 review
0 helpful votes
May 21st, 2021
Verified purchase

Purchase several items totaling over $200 got one wrong product nothing was done after contacting customer service I got a sorry that was all.

Tip for consumers:
Dont but from these guys they will RIP you off!!!!

Products used:
Jackets and pants

Thumbnail of user anthonyd1111
1 review
7 helpful votes
January 25th, 2021

I ordered to good to be true priced cloths and Nothing thing there out of Business Don't waste your time

Thumbnail of user mattk349
1 review
0 helpful votes
August 31st, 2021

I bought 5 t-shirts from www.onefaci.com
They didn't send me one of them and I requested a refund for it.
After 2 mounts, I received an email and we did a refund, they said. I never ever received this refund. Still, they are saying you should reach to your bank about the refund. Sorry guys but you are a big liar!

Service
Value
Shipping
Returns
Quality
Thumbnail of user non660
1 review
1 helpful vote
April 30th, 2021

I ordered a vest, a beanie and a t-shirt on 2021-03-11 and I received only the t-shirt, wich is of a pretty poor quality and definitely not worth the price.
Customer service do not answer your questions, they keep sending back the same pre-written template even tho you give them the information they are asking for. Basically it feels like they don't read anything you write. It is as frustrating as it is annoying. They just do not care.
So in the end, almost 2 month and still not received the vest that I ordered.
I might surprise and receive my order someday, but as far as this experience go, avoid this shop. If it's not a scam, it's close enough to be a waste of your money.

Tip for consumers:
Don't use this website.

Products used:
Only what I received, wich is a t-shirt

Service
Value
Shipping
Quality
Thumbnail of user jesset145
1 review
0 helpful votes
May 26th, 2021

Order $135 of stuff only got half of it and it wasn't right either asked for refund still no reply and it took 4 months to get what I did get

Tip for consumers:
That this company sucks

Products used:
None

Service
Value
Shipping
Quality
Thumbnail of user bggbv
1 review
0 helpful votes
March 30th, 2022

Oh, I like his products very much. I specially sold them to my husband. He likes them very much. He said that he is continuing to buy new styles of polo.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesh3433
1 review
5 helpful votes
February 17th, 2021

I bought a hoodie pants and belt from these people these cloths they sell are cheap af fake pockets the pants only had 3 pockets that work cheap material look spray painted up close and it took 3 months to get if this company wants to make this right here is my email *******@gmail.com

Thumbnail of user ronenn
1 review
13 helpful votes
January 22nd, 2021
Verified purchase

This website shows items they dont intend to sell.
I made an order for 200$ and it took them 25 days to prepare the package so i asked to cancel the order and get a refund.
Customer support is not answering the emails lucky i was able to cancel the order from the website it self and was refunded 165$ since they charge on canceling.
Eventually one item arrived that i could not cancel since it was shipped i waited additional 2 weeks and the item has nothing to do with what was advertised
Not the material, not the design, not the size
I sent an email requesting a refund and got an answer they will refund me 15$ for item worth 55$
I decided to loose also these 15$ as i understood they blackmale me trying to make me pay for additional shipping.
I was lucky to save 165$ but concerned what they will do with my credit card.
I will be really surprised if the "customer support" will answer back.

STAY AWAY! DANGER!

Tip for consumers:
STAY AWAY!!!

Thumbnail of user gabrieliuss
1 review
1 helpful vote
November 24th, 2021

Took an order off 3 items, 120eu+. Got the delivery. Items are teriblle quality. Sizes does not mach at all. I wear 3xl ordered 4xl and 5xl does not fit. Asked for return info. And mo ey back. Got one email with the question whats wrong. And from that point totaly ignored my emails :) 100%cheap $#*! chineese $#*! clothing and a great scaming site. I dont recomend to order anything from onefaci.com now i have some expensive wipes, to clean oil in the garaze... Tame care peeps

Tip for consumers:
Dont buy anything from it.

Products used:
None. All 3 are $#*!

Shipping
Thumbnail of user darellh6
1 review
0 helpful votes
March 30th, 2022

VERY happy with my purchase! Being a new onefaci shopper, onefaci was very patient and quick to respond to my questions. Will DEFINITELY buy from again. Also, nice quality shirt and packaging.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dimitrv
1 review
0 helpful votes
May 18th, 2021
Verified purchase

это мошенники! Платная доставка длится 2 месяца вместо обещанных 8 рабочих дней. Присылают товар низкого качества, который не имеет ничего общего с тем товаром, который вы заказывали. Ни внешне, ни по качеству ничего общего

Tip for consumers:
это мошенники! Платная доставка длится 2 месяца вместо обещанных 8 рабочих дней. Присылают товар низкого качества, который не имеет ничего общего с тем товаром, который вы заказывали. Ни внешне, ни по качеству ничего общего

Products used:
several

Service
Value
Shipping
Returns
Quality
Thumbnail of user trishp68
1 review
1 helpful vote
May 4th, 2021

This company if they really are one, are nothing but robbers. Take your money, not send the order, after 2 months asked for a refund said they would send and didnt, said we had a credit note, buggar off, ROBBERS

Tip for consumers:
dont use the site.

Products used:
jacket and tshirts that never arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user zwp
1 review
2 helpful votes
September 6th, 2021

Scam,
And e mails and or unresponsiveness and or template replies

Are just there to stall 1 - 3 months time
So that you cannot get your moneys refunded by paypal, creditcard or consumer protection

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