• Onemoreoutfit

Onemoreoutfit

Overview

Onemoreoutfit has a rating of 1.78 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. Onemoreoutfit ranks 2084th among Women's Clothing sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    4
  • Quality
    4
See all photos
How would you rate Onemoreoutfit?
Top Positive Review

“Shipping very prompt and packed with loving care”

Mccuin D.
6/24/21

Fantastic site for my husband's new hobby cycling we have already got a cycle shorts/outfit last week and the fit and cost was outstanding. Hence more money spent yet again on this great site... shipping very prompt and packed with loving care

Top Critical Review

“Horrible customer service”

fernando b.
1/24/22

This business is a scam. They sell bad quality products at higher price than cheap merchandise. The customer service is terrible. They sent me a very small jacket tagged as XL, which does not even fit my son that uses L size, when I complained about the wrong size product, they asked me to pay extra money to them and ALSO pay for the returning label. THIS BUSINESS SUCKS, DONT WASTE YOUR MONEY!

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user fernandob104
1 review
0 helpful votes
January 24th, 2022

This business is a scam. They sell bad quality products at higher price than cheap merchandise.
The customer service is terrible. They sent me a very small jacket tagged as XL, which does not even fit my son that uses L size, when I complained about the wrong size product, they asked me to pay extra money to them and ALSO pay for the returning label.
THIS BUSINESS SUCKS, DONT WASTE YOUR MONEY!

Tip for consumers:
this vendor SUCKS!!!
bad quality product
horrible delivery time
their return policy is a SCAM

Products used:
Hoody

Service
Value
Shipping
Returns
Quality
Thumbnail of user richardg2271
1 review
0 helpful votes
February 6th, 2022

I placed an order back in November of 2021 and paid $25 for guaranteed 8 days expedited shipping. I still haven't received my item. I was told my item was out of stock because it's a best seller. That's not my fault. Why guarantee 8 day shipping times on items that are out of stock? So almost 3 months later and I'm sitting here with nothing, and this scam company has my $60.
My tracking says in transit. Is a person swimming from China with my hoodie?

Tip for consumers:
Shop somewhere else

Products used:
Hoodie

Service
Shipping
Returns
Thumbnail of user dough416
1 review
3 helpful votes
November 7th, 2021

I ordered 2 white pants eavh with different designs. Size small mens based on their chart. I received i pair of large womans grey pants with peace signs and other 60's related patterns. I'm out 50 bucks but learned a lesson in dealing with these scammers. I don't know how to attatch photos let alone how to work my camera phone. Just wanted an address to send their screw up back. Dont buy anything from this site.

Tip for consumers:
Run away

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user davido1374
2 reviews
0 helpful votes
January 5th, 2022

I realize that there are shipping issues all over the place these days. That said I've been waiting for 3 months for them to send me a pair of pants.

What I've received instead is a series of emails that says" we're sorry but the item that you've selected is out of stock"

Now I've made 5 different selections and recurved the exact same email each time.

My guess is that they have a email generating loop that nobody ever actually reads.

All this being said, I've decided that the horrible customer service(not a term to be used with this company) is actually beyond reconciled ridiculous at this point and I'm on it for the long haul to see if they ever actually deliver a product to me.

Tip for consumers:
Do not use this site, they have no intentions of ever actually shipping you product

Products used:
None yet, they keep telling me that it's out of stock

Service
Value
Shipping
Thumbnail of user randyi34
1 review
0 helpful votes
December 10th, 2021

It took over a month to get my package and then it was only half of my order. The email that they give for cust service doesn't work and they don't reply to the chat. I will be logging a complaint with PayPal. Don't waste your money with this company!

Tip for consumers:
Don't do it !!!!!!! Order from a USA company !!!!!

Products used:
Men's pants.

Service
Value
Shipping
Returns
Quality
Thumbnail of user azaiaj
0 reviews
0 helpful votes
January 18th, 2022
Verified purchase

DO NOT BUY FROM THEM! They will take forever to ship, they will ship the wrong size, and play dumb if you try to cancel the order. If you mess up and need to cancel BE SURE to ask for a cancellation confirmation number, and a cancellation confirmation email. They will try to tell you to just take a screenshot if you ask for a transcript, but demand a confirmation number if you are on chat with them! STEER CLEAR! Very unprofessional! I attached a screenshot of one of our chats with them telling me to take a screenshot instead of giving me a transcript, which i had to figure out how to do myself and told them how... and THEN when I send them the copy of the screenshot, they say its "not clear" and "too small"

Tip for consumers:
DONT USE THIS SITE UNLESS YOU LIKE BEING SCAMMED OR DEALING WITH VERY UNPROFESSIONAL PEOPLE

Products used:
I still havent gotten it...

Service
Value
Shipping
Returns
Quality
Thumbnail of user ramosm8
1 review
0 helpful votes
June 23rd, 2021

Bought 2 pairs of sandals and wow so pleased! They are comfortable stylish well made and unlike anything I could buy on the high street Also their customer service is the best I have ever had as queries were answered instantly! I love this company will not hesitate to buy from them again and again

Thumbnail of user charliep120
1 review
0 helpful votes
June 9th, 2021

My experience with onemoreoutfit has been nothing but good.
The quality of the clothing has been great.
I wish the shipping time was a little less of a wait but who doesnt get excited for new clothes?:)
I highly recommend onemoreoutfit to all of my friends.

Thumbnail of user mccuind
1 review
1 helpful vote
June 24th, 2021

Fantastic site for my husband's new hobby cycling we have already got a cycle shorts/outfit last week and the fit and cost was outstanding. Hence more money spent yet again on this great site... shipping very prompt and packed with loving care

Thumbnail of user heddis1
Service D. – Onemoreoutfit Rep

Hey there, we appreciate you taking the time to leave such a lovely review. Glad to hear you like the shorts/outfit, we hope you will
Shop with us again soon. - Yolanda

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Thumbnail of user heddis1
Service D.

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1.8
9 reviews
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