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OnlineNIC Inc. has a rating of 1.0 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. OnlineNIC Inc. ranks 12th among Domain Registration sites.
Website - barely functional, poor English, no explanation of anything
If you have a problem...
Email - nope
Phone - nope
Help - not working
Livechat - not working
For example, a customer had a domain name on this registar. I tried to transfer for them, but they say it is locked (it isn't). What eventually worked is LOCKING the domain name, then UNLOCKING it again. Why? Who knows. Complete mystery, just like everything else.
Worse, in the past a customer wanted to pay to renew it (b/c transferring away from OnlineNIC is like pulling teeth)... but to pay, you have to add money, to add money you have to give them your credit card information at least one day beforehand. Seriously... what?
Luckily, it wasn't down to the wire, or customer would have lost that domain name... and may still b/c OnlineNIC is a dumpster fire.
The website is badly designed. Same design for 10 years plus. Takes ages to get to customer support and when one does get through, the support person is rude and unhelpful. Essentially, a scam website. Takes money away for every paypal transaction and the prices of domains is creeping upwards, often done without informing its customers. Stay away, there are better alternatives definitely.
Tip for consumers:
Stay away, there are better alternatives definitely.
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