• OnlyWig®

OnlyWig®

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Overview

OnlyWig® has a rating of 1.05 stars from 41 reviews, indicating that most customers are generally dissatisfied with their purchases. OnlyWig® ranks 281st among Wigs sites.

  • Service
    21
  • Value
    19
  • Shipping
    22
  • Returns
    13
  • Quality
    18
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
14
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How would you rate OnlyWig®?
Top Critical Review

“Hahaha I was tricked”

Simeha A.
3/29/21

I found this site on a YouTube video. I clicked on the link below the vid, and that was the biggest mistake. I thought I saw that my item would take up to 3-7 business days, found out later it was actually 3-20 days. I thought at least the wig would be a human blend, and yet again I was wrong. After all that, to top it off the color was wrong. I ordered a brown with honey highlights, and I received 613. I'm trying to get my money back, and I will pray for God to help me with this.

Reviews (41)

Rating

Timeframe

Other

Thumbnail of user simehaa
2 reviews
3 helpful votes
March 29th, 2021

I found this site on a YouTube video. I clicked on the link below the vid, and that was the biggest mistake. I thought I saw that my item would take up to 3-7 business days, found out later it was actually 3-20 days. I thought at least the wig would be a human blend, and yet again I was wrong. After all that, to top it off the color was wrong. I ordered a brown with honey highlights, and I received 613. I'm trying to get my money back, and I will pray for God to help me with this.

Tip for consumers:
Don't use this site.

Thumbnail of user brizzys
1 review
6 helpful votes
November 28th, 2020

I was desperate to get some cheap cute wigs for my bday and i came across this site and the reviews made it look so real! And me not doing anymore research on it just went on and purchased a couple wigs which some i got for free. They always have a sale which is weird and they will never give you the wigs they advertise! They give you some cheap babydoll string hair it's horrifying please save your money. Buy a wig from amazon or something just not from here

Thumbnail of user godzlady1224
1 review
0 helpful votes
April 13th, 2023

The wigs I received were nothing like what is advertised on their website. The wigs I received look nothing what I ordered. As you can see from pictures and the pictures on my proof of purchase are nothing like what I ordered. I am very disappointed. I am attempting to return and get a refund but I have a feeling I'll never hear back from them. They will remove all the negative comments from Facebook so that people won't see how much of a ripoff they are!

Service
Value
Shipping
Returns
Quality
Thumbnail of user carlah254
1 review
2 helpful votes
May 8th, 2021

Instead of refunding my money, saying we don't carry that hair anymore, this company decided to send me the wrong product. They charge for exchanges and I think this is a common practice, why else would they charge for exchanges, additional shipping when their at fault. I ordered a shoulder length wig.

Tip for consumers:
Don't buy from them, they take your money over and over due to their return policy.

Products used:
Stored the wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user lavernew27
1 review
2 helpful votes
May 19th, 2021
Verified purchase

I stupidly purchased three wigs from this website. The advertisements claim that the wigs are lace-front and I received three Party City costume wigs. There was no lace and one of the wigs wasn't even the right color or texture. I ordered a dark brown, curly wig and got a copper straight wig. I emailed them at *******@aabbyehair asking to return the items and 24 hours later got a notice stating the email didn't go through. Really?

Tip for consumers:
The website is fake. They advertise that you are receiving 90% off lace front wigs , but only today. They have used models from other wig sites.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeromelorna6
1 review
0 helpful votes
April 2nd, 2023
Verified purchase

I wasted $45.99 buying a wig. They sent me two wigs which are unwearable. Zero stars for this fraud.

Tip for consumers:
I would have to mail back the wigs to China for a full refund which isn’t cost effective.

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user nishao4
1 review
15 helpful votes
September 23rd, 2020

They are a SCAM dont do it, Im breast cancer survivor who depended on 6 wigs I ordered & i didn't even get a reply call refund or wig, I didn't feel confident losing hair due to chemo, I'm Sick Financially broke & now Broken from ordering in good faith & trusting this biz to supply what i paid for & got Burned no back up from shop app or PayPal, Valuable lesson online fraudulent business,, this really Sucks""

Thumbnail of user shanikag4
1 review
2 helpful votes
April 12th, 2021
Verified purchase

The picture of the wig on this site are not the same wigs that they ship the wig that I ordered was a lace front 360 what I received was a wig with a plastic cap very poor quality and impossible to mistake for a lace front 360 the picture below is what I ordered I received a wig with no curls no lace and plastic in the crown no way to fix it do not wait your money nothing I ordered was lace front all of the wigs has the plastic crown no lace on any of the lace fronts

Tip for consumers:
Go to another site you will not get what you ordered

Products used:
I purchased 3 lace front 360 wigs

Service
Value
Shipping
Quality
Thumbnail of user shenequal
1 review
2 helpful votes
May 17th, 2021
Verified purchase

Please beware of this wig store they scam there email is fake and so is the number! Still haven't received my order

Thumbnail of user patrician551
1 review
12 helpful votes
November 29th, 2020

Please do not ship this sight it is a scam. The wigs I paid for and what I got were two different things. They looked nothing close to what I bought. Not only that the wigs were cheap looking and I didn't look good in any of them. So I couldn't even salvage my money back. Then they have the nerve too only give you a egift card for the refund to their store. So you are getting ripped off from both sides lose lose situation. PLEASE BE AWARE THEY ARE SCAMMING PEOPLE

Thumbnail of user keishac29
1 review
3 helpful votes
November 30th, 2020

I would not recommend anyone to buy anything from this company! I ordered front lace wig and 2 360 lace! Not one of them were lace front! And when I asked for a refund these bastards actually had the never to tell me that I had to pay for their $#*! up, return, in order to get my money back! The bad thing is all the wigs that were sent was not what I ordered in the first place!

Thumbnail of user ceciliab110
1 review
1 helpful vote
June 6th, 2021

I regret ordering from these scammers. I got 3 Halloween quality wigs. Wrong color and type. Poor synthetic quality.

Tip for consumers:
Dont its a scam.

Products used:
None

Service
Value
Shipping
Quality
Thumbnail of user lindseyd101
1 review
2 helpful votes
March 10th, 2021

Do not buy! They are complete and total TRASH! They look like cheap babydoll wigs. SCAMMERS! I bought 6 wigs and then an additional one because of the length; from OnlyWig!, and now I'm hearing they are the same company. I wanted my money back and they do even give a partial refund. Do not order from them! Not worth it. I tried getting in contact with them they're numbers are fake.

Thumbnail of user sadiel23
1 review
2 helpful votes
May 6th, 2021

They're not what they look online. I'm not satisfied. Totally pissed. I'm talking about another wig besides this

Service
Value
Shipping
Quality
Thumbnail of user rolandraa
1 review
3 helpful votes
February 27th, 2021

These people are fraud you won't get what you order Nothing about there hair is human they are FULL synthetic its like baby doll hair I stopped payment from my bank

Tip for consumers:
Don't do it

Products used:
Wigs

Service
Value
Shipping
Quality
Thumbnail of user marthao264
1 review
3 helpful votes
February 6th, 2021

I don't know why this website is still up! It should be brought down, I bought wig since December 2020, this is February 2021, I haven't seen my wig and no refund, whenever I send them an email, they keep forwarding the same message to me. They are thieves.

Tip for consumers:
Don’t buy anything from this site.

Service
Value
Shipping
Thumbnail of user tiffanyt361
1 review
4 helpful votes
May 16th, 2021

I ordered 6 wigs of of the only wigs website and got 6 nightmare on elm street wigs. Horrible nothing like what is advertised on the website. I emailed them to get my money back I received a message error saying that the email is no longer valid. Please do not order from this damn company. They are scammers.

Tip for consumers:
Please don’t use this site they are a scam. The wings are not lace wigs. The hair is plastic and you won’t even get the style that you order. They will not refund your money either. So sad.

Products used:
None because they are a hot mesd

Service
Value
Shipping
Returns
Quality
Thumbnail of user joyj148
1 review
6 helpful votes
September 14th, 2020

Do not. I repeat... Do Not order anything from these criminals. They advertise one thing and mail you completely plastic hair. Stay away before it's too late..

Thumbnail of user kristiec45
1 review
5 helpful votes
September 16th, 2020

Do not get no $#*!ing hair from this sight I haven't got my wig yet and it's been 3 weeks and they told me it was gone take 3-5 business days bull $#*!

Thumbnail of user laquittad1
1 review
3 helpful votes
July 5th, 2021

If I knew how to get to you all I would come and beat somebody's a$$... I order 3 wigs from this site and the wigs I received look NOTHING like the ones I ordered. The wigs I received look like Annie wigs... And they are NOT lace front... I can't believe y'all out here scamming ppl and getting away with it. I hope y'all mess with the wrong ppl and they make it your last day on earth. I hope the YouTuber I got the website info is aware that y'all are doing this to ppl. Or are they in on it too? That email address at the bottom of the website under contact DOES NOT WORK.

Service
Value
Quality
Thumbnail of user bessieh30
1 review
2 helpful votes
November 18th, 2020

Order 4 wigs not one of them is what I order wrong style and color. The texture is like a toy dolls. Where do they even get this stuff from and getting a refund (for get it) If you can not go to the hair store. Try a legitimate store in the United State.

Thumbnail of user sandrah1110
1 review
5 helpful votes
December 10th, 2020

Truly a scam. Bought 2 get 1 free, they when they said they would, but they weren't what I ordered. I emailed them, they gave me 2 options, 10-20% refund or an e-card or mail them back. I would have mailed them back but I saw where I had to mail them to. It would have cost more than the wigs. I'm still waiting for my 20% refund, and believe me this won't happen again. THIS IS A TOTAL SCAM, RIPOFF.

Thumbnail of user senethiai
1 review
4 helpful votes
October 19th, 2020

I ordered from them on Oct. 3. My package came to my area all the way from China, then was mysteriously rerouted back to where it came from and the they kept my money. Do not order from them.

Thumbnail of user unsatisfiedc43
1 review
2 helpful votes
January 2nd, 2021

I bought hair it took way longer than promised. Hair look used. Nothing like in the advertised pics. Not lace front at all. It look like they cut it off of a baby doll head. The scalps are rubber.

Tip for consumers:
Beware

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user nefertitij1
1 review
2 helpful votes
March 2nd, 2021

Do not order from this website. The product they send looks absolutely nothing like the photos the lace is a thick plastic that looks far from what lace is supposed to be. I ordered 3 wigs for My birthday back in December and when I got the product I was very disappointed. There was no curl pattern which they blamed on bumping during transport. The wigs came in a plastic bag not in a structured box it just was cheaply done. Save your money and order from a different website. Their customer service is spotty. I should have known it was no good when if you want your money back you have to cover the shipping charge when in fact the product they send to you is not at all what the description says. Save your time and money and buy elsewhere. This company is absolutely no good. If I could give no stars I would.

Tip for consumers:
Do not shop here.

Products used:
Nothing

Service
Value
Shipping
Returns
Quality

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