• Oradina

Oradina

Overview

Oradina has a rating of 4.59 stars from 706 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oradina most frequently mention customer service, great quality, and fast delivery. Oradina ranks 1st among Jewelry sites.

  • Service
    103
  • Quality
    122

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.7%
Positive
457
Neutral
23
Negative
35

Instant Feedback

4,908 reviews

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The product is great, but customer service has been bad every time I've talked to them.
How would you rate Oradina?
Top Positive Review

“I recommend adding info in the gallery how many inches...”

Vaine L.
4/22/24

I recommend adding info in the gallery how many inches necklace is the model wearing. In the end I found the answer in Q&A module, but I hesitated to purchase, because model image looked perfect and I didn't know what to select. Also, I would like to see an image per necklace length variant. Other than that I really enjoyed shopping on your site. So elegant. Good experience and I found a graduation gift for my niece.

Top Critical Review

“Poor service”

Kerlyne J.
2/2/24

Oradina has offered one of the worst e-commerce services I've experienced in my 15 years of purchasing items online. They delivered my product (solid gold earrings) 7 days late, and only after I reached out to them asking for its shipping status. Once I received the earrings, it was not what I expected. They offered a product that was a misrepresentation of what was shown on their website. I have yet to hear from them on a full refund after emailing customer service five times.

Reviews (706)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (123)
Thumbnail of user marcellan29
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

Great shopping experience. I bought a necklace that I absolutely love and wear regularly so came back for the Carnevale earrings. I wore them one time and when taking them off, one broke (the tangling portion detached from the stud). Underwhelmed…especially since they had been out of stock and I waited to purchase. Que sera.

Thumbnail of user shariel9
1 review
0 helpful votes
April 11th, 2024
Verified purchase

I had been looking at your things for a while and decided to treat myself! I just love my new pieces! Next time I will not hesitate! Thank you!

Thumbnail of user sharonb3346
1 review
1 helpful vote
February 5th, 2024
Verified purchase

Received this ring and top half is ok but the bottom band looks like it was hammered so thin as to size to an 10 and cut costs. It bends out of shape just looking at it! Totally not worth the price.

Reason I chose this business:

I have ordered before.

Thumbnail of user marij51
1 review
0 helpful votes
April 25th, 2024
Verified purchase

I was looking for a perfect everyday earring and im telling you ive gotten so many compliments on these! They have not too long of a post so they are so comfortable and light you dont even notice. They were even mistaken for an item from a different luxury brand! Without the crazy price tag.

Oradina pls dont up the price please i need to get 10 more of these

Reason I chose this business:

It was 100% gold without it being an arm an a leg

Even better than some of my designer jewelry

Thumbnail of user jeshurunh
1 review
0 helpful votes
March 26th, 2024
Verified purchase
• Updated review

Makes my hands prettier and my heart smile while always finding my way. 🥰 I love this site. Classic, stylish, and elegant pieces that are hard to find in most stores. Excellent quality.

Wonderful. One request and the issue was taken care of.

Reason I chose this business:

The quality and customer service.

Service
We love gifts 🎁👊🏽💋
January 14th, 2024
Verified site experience
• Previous review
Thumbnail of user rosaliez11
1 review
0 helpful votes
April 3rd, 2024
Verified purchase

I love my new earrings! Thank you Oradina for making this threader earrings as I have been looking for this kind for so long online.The delivery is super fast and the packaging is so cute. The fact that it's really gold,I love how simple and classy it looks! I just hope you'll consider to make a thicker version in the future,that'll be great! Thank you Oradina!

Thumbnail of user danielar159
1 review
0 helpful votes
February 26th, 2024
Verified purchase

I've owned a few pieces from Oradina now and they never disappoint! Lovely jewelry and excellent customer service!

Thumbnail of user dawnb1509
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

I absolutely love the Celebration ring and have received a lot of compliments about it. I highly recommend. My only concern is if it is going to bend easily

Reason I chose this business:

Look of the website

Thumbnail of user kerlynej
1 review
2 helpful votes
February 2nd, 2024

Oradina has offered one of the worst e-commerce services I've experienced in my 15 years of purchasing items online. They delivered my product (solid gold earrings) 7 days late, and only after I reached out to them asking for its shipping status. Once I received the earrings, it was not what I expected. They offered a product that was a misrepresentation of what was shown on their website. I have yet to hear from them on a full refund after emailing customer service five times.

Products used:
Nothing!

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryk3361
1 review
0 helpful votes
April 2nd, 2024
Verified purchase
• Updated review

I have bought several pieces
I love them all
The diamond ring is lovely in an understated way
Minimalist and classy

Good product
April 25th, 2024
Verified purchase
• Previous review

I like this co
I like their jewelry
I ordered a ring sizer from Amazon for about $7
It works
When I find something I like and it is on sale and of course I have the $ I can order it and get it quickly
Takes the guessing out of the equation

Reason I chose this business:

Tried it
Liked it

East good quality product reasonable
November 13th, 2022
Verified site experience
• Previous review
Thumbnail of user joans849
2 reviews
0 helpful votes
November 27th, 2022
Verified purchase

Discovered Oradina while searching a specific necklace style. The site was easy to navigate, order process simple and straight forward.

Quality
Thumbnail of user patriciag792
2 reviews
1 helpful vote
March 25th, 2024
Verified purchase

You can never speak to a human being and there items are flimsy and break easily. They will not give your money back but give store credit. This leaves you in a revolving loop of being stuck with their horrible products and holding your money hostage.

Service
Thumbnail of user yeseniaa53
1 review
0 helpful votes
February 17th, 2024
Verified purchase

My mini hoops are the perfect size and weight. They look and feel luxurious. My order came very well packaged with no issues. I do wish they would've arrived faster however I did love everything else.

Reason I chose this business:

Affordable quality jewelry. I wanted to invest in something that would last.

Thumbnail of user victoriaj549
1 review
0 helpful votes
August 21st, 2023
Verified purchase

I have a pair of 18 kt small hoop earrings which I LOVE. My 17 yr old daughter borrowed them while on vacation and college shopping and came home days later to find that she had never taken them out of her ears, she loved them so much! So I purchased a rose gold pair for her to match her cross pendant and as a 'back to school' gift, as she's a senior in high school. She hasn't taken THEM out since they arrived.

Reason I chose this business:

I had good experiences with other purchases and the products are high quality and beautiful!

Thumbnail of user margaretaliceh
1 review
0 helpful votes
February 2nd, 2024
Verified purchase

Received my ring in a timely fashion, kept abreast of the details of delivery. Thank you Margaret Alice Hernandez

Reason I chose this business:

Love the selections offered, elegant, fashionable.

Thumbnail of user mlissd
1 review
0 helpful votes
February 28th, 2024
Verified purchase

Secure jewelry travel storage is a must. The portfolio is perfect. We'll designed and quality construction.

Reason I chose this business:

Read about it in a fashion publication

Thumbnail of user patriciae1490
1 review
0 helpful votes
December 15th, 2023
Verified purchase

The ring band is very very thin. I'm not giving it as a present like I had planned. I would be embarrassed. Very disappointed in this ring I will not buy from them again.

Reason I chose this business:

On line it looked beautiful

Thumbnail of user susanl2442
1 review
0 helpful votes
April 6th, 2024
Verified purchase
• Updated review

I love shopping on this site. I have always been pleased with all of my purchases.

As always Great!
August 18th, 2023
Verified site experience
• Previous review
Love Oradina
July 14th, 2023
Verified site experience
• Previous review

Love Oradina. If I placed lower than 5 stars my fault. I never leave less than five stars

Love shopping here
June 18th, 2023
Verified site experience
• Previous review

Love shopping here. My main place to find beautiful jewelry.

Fun place to shop online
May 26th, 2023
Verified site experience
• Previous review
Great selection
May 11th, 2023
Verified site experience
• Previous review

Great selection. Great prices!

Pretty jewelry
May 8th, 2023
Verified site experience
• Previous review

Pretty jewelry. Large selection and great prices!

Wonderful place to shop
April 20th, 2023
Verified site experience
• Previous review

Wonderful place to shop. Very satisfied!

I love buying jewelry here!
April 4th, 2023
Verified site experience
• Previous review

I love buying jewelry here! Have never been let down.

I just love shopping here
March 17th, 2023
Verified site experience
• Previous review
Such a large selection to close from
March 3rd, 2023
Verified site experience
• Previous review

Such a large selection to close from. I love all of the jewelry I have purchased. Never a flaw.

FUN FUN!
February 7th, 2023
Verified site experience
• Previous review

FUN FUN! Love shopping here.

Great selection!
February 5th, 2023
Verified site experience
• Previous review

Great selection! Love shopping on this site. Great quality jewelry!

Fun shopping!
December 9th, 2022
Verified site experience
• Previous review
Easy to shop with
December 2nd, 2022
Verified site experience
• Previous review
Easy to order from
October 31st, 2022
Verified site experience
• Previous review

Easy to order from. Great selection!

Love your jewelry
October 10th, 2022
Verified site experience
• Previous review
Easy way to shop
September 21st, 2022
Verified site experience
• Previous review
Easy shopping
July 29th, 2022
Verified site experience
• Previous review

Easy shopping. Pretty jewelry.

Easy navigation
July 9th, 2022
Verified site experience
• Previous review

Easy navigation. Love the jewelry!

Easy to shop
May 21st, 2022
Verified site experience
• Previous review

Easy to shop. Pretty jewelry.

Easy to buy
April 30th, 2022
Verified site experience
• Previous review

Easy to buy. Great jewelry!

I love everything I have ordered but I Hate Shoppay
March 14th, 2022
Verified site experience
• Previous review

I love everything I have ordered but I Hate Shoppay. What happened to Affirm, the way to pay, if wanting to go that route? Shoppay will not let me go through them.

Thumbnail of user georgec2119
1 review
0 helpful votes
February 8th, 2024
Verified purchase

I bought this bracelet for my wife and she loves it. She has a total of four everything bangles - two gold, one white gold and one rose gold. She wears them all the time. Sometimes she mixes them with other bracelets. They are very well made. The craftsmanship is excellent.

Reason I chose this business:

The great reviews.

Thumbnail of user dawnr609
1 review
0 helpful votes
January 7th, 2024
Verified purchase
• Updated review

It is so easy shopping with Oradina. Wide selection of gold with a 2 year warranty on each piece. Try them guaranteed you will come back for more.
Dawn Reed

Oradina is the best jewelry online store and they are...
April 27th, 2022
Verified site experience
• Previous review

Oradina is the best jewelry online store and they are so customer friendly. I will forever shop with Oradina.

Thumbnail of user lorih1348
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

Outstanding quality! Ordered several pairs of earrings and they are fabulous! Shipped and arrived quickly.

Thumbnail of user gailh838
1 review
0 helpful votes
December 21st, 2023
Verified purchase

T
The earrings I bought don't close properly. There was no answer when I notified you.

No answer

Reason I chose this business:

Beautiful things at a good price.

Service
Thumbnail of user lanar144
1 review
0 helpful votes
January 7th, 2024
Verified purchase

Beautiful bracelet, perfect size. I didn't expect however for it to be that much thinner, very delicate looking than on photos. After wearing for a few weeks with toddlers pulling on it a few times its surprisingly strong and durable.

Reason I chose this business:

Sells beautiful pieces of solid gold jewelry.

Thumbnail of user pamelaf2009
1 review
0 helpful votes
February 17th, 2024
Verified purchase

Would rather have seen a person wearing the earrings in order to see how small they are.

Thumbnail of user typ71
1 review
0 helpful votes
August 31st, 2023
Verified purchase

These earrings are gorgeously detailed with a filigree pattern, and scalloped edges on the wings of the butterfly. Further, the wings are slightly bent, which makes the butterfly appear as if it is fluttering while perched upon the wearer's ear. Don't hesitate to buy these earrings. You will experience ease in ordering and the prompt delivery of your well-packaged purchase.

Reason I chose this business:

These earrings were an exact match for a butterfly necklace that I have.

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Thumbnail of user samg635
Customer S.
Typically does not respond to reviews

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4.6
706 reviews
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