Oslo Brands has a rating of 1.2 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Oslo Brands most frequently mention customer service problems. Oslo Brands ranks 96th among Project Management sites.
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Yes it's from China and the construction is unusual. However, I asked customer service, by email, to replace the too-small size, and they did. It took a long time, but it arrived. I am getting used to the construction and fit, and I actually like it. I have a slight build, so I can't speak to fit issues for larger women.
I ordered Flexdress pants. They arrived, after some time, in size XL. They are too big. I would like a size M. It's been 5 weeks of patiently mailing and enquiring how we can resolve this. Sadly, no resolution in site yet. I don't know if I ordered the wrong size by accident, because there's no document to indicate what size I did order. It's very disappointing. I have BAGS instead of pants now :(
Yet another crap product out of China, this bra is terrible quality and poorly made, no shape or support. Save your money as you are just throwing it away and stick to a website that you know and trust. This is the last time I will ever buy anything I see on Instagram- its rubbish.!
Tip for consumers:
Like a lot of Chinese sites, they don’t have a proper website and they sell the same product under many different names. You will never get a return or your money back no matter how hard you try. Only buy from websites where you know you will get a return or exchange i.e. nothing out of China they don’t know the meaning of integrity, service or quality.
Products used:
I bought the Lucy Bra
I ordered Flexdress pants.
They arrived, after some time, in size XL. They are too big. I would like a size M.
It's been 5 weeks of patiently mailing and enquiring how we can resolve this. Sadly, no resolution in site yet.
I don't know if I ordered the wrong size by accident, because there's no document to indicate what size I did order.
It's very disappointing. I have BAGS instead of pants now :(
Yes it's from China and the construction is unusual. However, I asked customer service, by email, to replace the too-small size, and they did. It took a long time, but it arrived. I am getting used to the construction and fit, and I actually like it. I have a slight build, so I can't speak to fit issues for larger women.
Ordered a Lucy Bra 17th April, now 01/07 and still not received. I have contacted customer services via email and after 3 emails eventually received a reply. I asked for confirmation of posting and shipping details so I could track the parcel but they ignored my request 4 times!. They offered me a refund of 30% for my inconvenience which I agreed to but never received (what a surprise). I have now requested a full refund via paypal. Stay well away from this company.
Não recebi o produto. Nem sequer uma mensagem de justificativa. Paguei com cartão de crédito. Espero receber meu proy ou o dinheiro de volta.
Before purchasing I called customer service to double check the size. They assured me I had the correct size for someone who wore a DDD cup. No way could I fit into that cup. Maybe if I was a C cup. I was offered the choice of a replacement, or 60% refund and keep the bra. The bra is poor quality. The straps were way too long with no way to adjust them. I was told they could not accept a return at this time. I went with the 60% refund (feeling scammed) and am tossing the bras in the trash.
Ordered a bra from them. Took 2 months to arrive. Wrong colour wrong size. Poorly made terrible customer service almost non existent. Auto reply to my e mails that did not answer my request.No refund policy.Do not order anything from them.Bra will be going in the garbage bin
I never received the product I ordered they claimed they tried to deliver it and they left it in a warehouse for me to pick up and I never picked it up so they sent it back none of that is true. They said that they would refund my money minus the reshipping fee which was almost half but I have yet to see any refund this site and Bran is a scam stay far away. I plan on filing a claim with the better Business bureau and possibly the attorney general.
I ordered several bras of different colors in April. I just one of the bras in June. I WANT A REFUND!
Paid $87.90 for two bras on APRIL 30,2020. Have not received purchase. After many attempts ie, phone number that doesn't work, emails to an auto response, offering a 30% discount for inconvenience. I responded just send my purchase. Nothing.
Shoddy business dealer must go to this company. I ordered from UK to America & it came from China!. The bra is flimsy lots of unstitched material with no support of any type. The company is using illegal practises of selling an item which is not fit for purpose. They need investigating!
This bra is definitely Not As Described' in their ad, which states that it is 85% cotton, and that it's very supportive. The product is more like 85% nylon, and the straps are so insubstantial that it gives no support whatsoever. It is poorly made, and this thin fabric loses its shape and elasticity quickly. Very disappointing.
This company is scam I ordered 3 pairs received only 1 pair try to reach out line is busy and the one I received its terrible quality a peace of garbage which cost me $150. Stay away from them
Originally order was received months after purchase. They did not fit according to the size chart. Requested exchange in May, now in August still have not received them! I tried calling the customer service number provided on the receipt and it has been disconnected! I have requested a refund of my $87.90 purchase and have had no response!
I ordered the Lacy Bra 3 weeks ago, tried to call customer service, and as reported, the call hung up after one ring. I usually check reviews before I order, but made an impulse buy and now I am paying for that. I surmise that I may noitget the product at all or wont like it if I do. We shall see.
I ordered this bra April 17th and received it June 11th. Did not realize it came from China until too late. The bra is not at all what I expected, I am big busted and it gives no support at all. The straps and back are a thin slip like material. Just DON'T BUY!
Place the order, charged and never got the product. Customer service doesn't exist. Phones disconnected. Fraud.
Please please do not use this company. I ordered two lacy bra's. One was tiny and the other one was massive. Where they got the sizes from I don't know. My problem started when I wanted to return them. I did get a response from my first email saying I was in a queue. And they would get back to me. They didn't. I must have sent ten emails all ignored. I have accepted they are not going to take them back. This company use lots of different names so beware. Why are they still allowed to operate They are only out to scam people. The authorities should investigate. And put a stop to it. Disgraceful
I ordered the bra on April 27th and still nothing. I emailed 4th June to say, Reply. I usually look at reviews and didn't, that will teach me. Next, will be in touch with Lincolnshire Live site where the advert was they must be responsible for something
COMPANY HAS FRAUDULENT PRACTICES. NO RETURN ADDRESS, NON WORKING PHONE #. PRODUCT IS CRAP. SENT WRONG COLOR AND SIZE. FILED A COMPLAINT WITH US AND SWITZERLAND GOV.
Tip for consumers:
DO NOT ORDER FROM THIS COMPANY. FRAUDULENT RETURN POLICY AND PRODUCT IS VERY POOR QUALITY AND 3 SIZES TOO SMALL.
Products used:
NONE
There is phone number to call, it's all in Europe, they send you emails and tracking numbers, but it's all one big scam, I've only just realised it, after my 2nd email is answered with a standard response and the number whilst it's a Swiss number only plays music, then after while (in French) says they are busy and to send an email. DO NOT BY VIA SWATpants Swatreact or oslobrands!
My order don, t come to my adress
Why, i have payed fot it.
You can give me the money back when you dos'nt bring the packet to me
I totally agree with the first Review, A totally useless Bra, very bad fit Only Hope I can get my money back.
I PAID FOR A BRA FROM NICOLE IN APRIL - STILL NOT RECEIVED IT - I COMPLAINED AND IN EFFECT WAS TOLD IF I WAITED FOR IT I COULD GET 25% OFF. I COULDN'T CANCEL IT AS YOU ONLY HAVE 24 HOURS AFTER ORDERING YET THEY CAN TAKE MONTHS TO DELIVER SO HOW CAN YOU MEET THEIR TERMS IF YOU HAVE TO WAIT MONTHS TO FIND THEY'RE NOT MEETING THEIR CONTRACT ONCE YOU HAVE PAID FOR GOODS BUT CAN'T CANCEL AS YOU HAVE TO KNOW YOU'RE BEING CONNED WITHIN 24 HOURS TO BE ABLE TO CANCEL. GOING THROUGH LEGAL CHANNELS AS THEY'RE DUPING PEOPLE
I can't really give you a review on the product because I NEVER GOT IT! As I write this it's been over a month and not even a notice. I tried to call the customer service number and it disconnected after one ring. So no luck there. I sent them an email (God only knows if it will go anywhere but cyberspace.) and will be calling my bank to dispute the charges. I've worked in customer service for nearly 50 years and this is the worst situation I've ever run across! Definitely don't fall for the ads. They look gorgeous, but, according to the other reviews they are crap. The company for sure is CRAP. STAY AWAY!
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