• Otter Public Relations

Otter Public Relations

Overview

Otter Public Relations has a rating of 4.41 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Otter Public Relations most frequently mention public relations. Otter Public Relations ranks 58th among Marketing sites.

  • Service
    19
  • Value
    19
  • Quality
    19

This company does not typically respond to reviews

Positive reviews (last 12 months): 96%
Positive
24
Neutral
0
Negative
1
See all photos
How would you rate Otter Public Relations?
Top Positive Review

“An absolute pleasure”

Jonathan L.
7/27/23

Our collaboration with Otter Public Relations was an absolute pleasure. They demonstrated their expertise by delivering a highly successful media campaign that exceeded all expectations. The team's professionalism, creativity, and genuine dedication to our brand's success were evident from start to finish. We are thrilled with the outstanding results they achieved, making it a truly remarkable experience. Otter PR is undoubtedly a top-notch media agency that we highly recommend.

Top Critical Review

“Would not recommend OtterPR”

Mark C.
2/9/24

We would not recommend OtterPR Below is a short list of the deliverables provided by OtterPR. 1. Placed brand in unknown outlets that did not target our specific market. 2. Publicist and Account Strategist published an article with typos-misspelled words and bad grammar. After the article was published, We noticed the typos and brought them to OtterPR attention. Rather than take responsibility reviewing the article before it was passed on to the publisher OtterPR blamed the publisher. 3. While communicating that brand identity is extremely important to us as a new start up, OtterPR debated our need as their client to publish our brand name as we wished. The Publicist pushed back against our need and published the article with our brand name diluted. This was the final straw that cemented our decision to terminate our PR representation with OtterPR. 4. OtterPR claims that their publications are "organic". Unknown to us, we discovered a promotion disclaimer at the bottom of an article that payment is exchanged for the publication of articles. Which negates OtterPR organic claim. 5. Articles are buried with hundreds of other paid articles -not easy to find. Our target market are less likely to find and read articles buried in low tier outlets 6. OtterPR claims that they are "organic" in their process and the only PR company that guarantees top tier placement---this is false ---There are many PR firms that guarantee top tier secured placements in publications at a much lower cost than OtterPR 7. After a month of service, we were published in an outlet not in our specific target market. We decided that OtterPR is not a fit for our growth. We reached out to OtterPR to end the subscription service. After sharing our decision with the founders *, they "promised" to have our brand published in top tier publications. Additionally, they claimed that our relationship was short lived and their results are organic and take time. * requested more time to deliver results in top tier placements. Because of this and our hope to trust their process, we remained onboard for 2 additional months, only to continue the process of waiting in uncertainty for the same results--placement in a outlet that are not our specific target market while providing no value to our company. 8. OtterPR claims they pitch weekly to numerous outlets. They provide a list of "titles" yet they will not disclose what they are pitching. When asked to provide us with the details of what they are pitching about our company OtterPR consistently denied our request. 9. OtterPR suggested a Podcast that did not cater to our target market. We had no clue how this outlet would be beneficial to our brand. Again, we went along with OtterPR's strategy. The host of the Podcast did not show up to the scheduled appointment. During the taping he completely mispronounced the brand name- --he used a name completely different from ours and the brand name on the back link was misspelled. Branding for a new start up is a critical key point of brand identity. OtterPR missed the mark on important details when working with a new startup. 10. OtterPR is a lengthly subscription service that kept us hopelessly waiting unexcited for valueless results Grand Finale--Publicist emailed the weekly report with a named outlet that she excitedly declared a guaranteed publication in our weekly meeting. During that same meeting she stated that the article would be ready for review in two weeks. During that time we notified OtterPR that we were cancelling our subscription service. Surprisingly, after the notification of cancellation, the Publicist claimed that she had no recollection of the placement even after we were informed the placement was guaranteed and the article was being written. After challenging OtterPR with the documentation from their weekly report and our notes. OtterPR notified me in writing that prior to ending the relationship, they would be moving forward with the publication. After waiting for the 2 month process to complete---writing the article--review--edits ---approval after edits---- OtterPR ceased communication. 2 months later and no communication from OtterPR, I contacted the Publicist for an update on the articles publication date. OtterPR inform me that the publication is no longer in line with the editorial schedule. OtterPR's unprofessional handling of this matter, the lack of communication and broken promises became nothing less than egregious. Overall, the staff was pleasant. After months of waiting for OtterPR to improve and provide value for our company, we decided that we no longer wanted to wait around for broken promises while OtterPR continued to worsen. We do not recommend their service *Personal information redacted by admin

Reviews (42)

Rating

Timeframe

Other

Thumbnail of user lillgjonathan
1 review
0 helpful votes
July 27th, 2023

Our collaboration with Otter Public Relations was an absolute pleasure. They demonstrated their expertise by delivering a highly successful media campaign that exceeded all expectations. The team's professionalism, creativity, and genuine dedication to our brand's success were evident from start to finish. We are thrilled with the outstanding results they achieved, making it a truly remarkable experience. Otter PR is undoubtedly a top-notch media agency that we highly recommend.

Products used:
Brand management

Thumbnail of user mistar
1 review
0 helpful votes
December 18th, 2021

I was in the market for a PR company that could help me raise the awareness of my brand. I searched high and low for the perfect fit. I asked around, placed phone calls, and even read reviews from previous clients of each company that I was considering hiring. Otter PR ranked first in every category that mattered to me. It was hands down, one of the easiest decisions that I've ever made. I'm GLAD that I chose Otter, and I would definitely refer a friend to use their services. THANK YOU!

Service
Value
Quality
Thumbnail of user lindau730
1 review
0 helpful votes
September 5th, 2023

With their exceptional expertise, Otter PR delivered a remarkably successful media campaign that surpassed all expectations. From start to finish, the team showcased their professionalism, creativity, and unwavering dedication to our brand's success. We were thrilled with the outstanding results they achieved, making it an unforgettable experience. Without a doubt, Otter PR is a top-tier media agency that we wholeheartedly recommend.

Service
Value
Quality
Thumbnail of user dozhou1
1 review
0 helpful votes
December 9th, 2023

Working with Otter PR was a pivotal moment for our brand's growth. Their tailored approach included strategic media placements, impactful social media campaigns, and engaging content creation, all of which significantly elevated our brand's profile. The team's dedication to understanding our unique needs and their ability to deliver tangible results were truly impressive. Otter PR's commitment to excellence in all aspects of PR makes them a standout choice for any brand looking to enhance its public image.

Service
Value
Quality
Thumbnail of user lazazzerosteph
1 review
0 helpful votes
December 9th, 2023

Engaging with Otter PR for our company's PR campaign was a game-changer. Their team's deep understanding of media dynamics and strategic communication amplified our brand's presence beyond expectations. The increase in media exposure and customer interaction was remarkable, reflecting their commitment to delivering top-notch PR services. Otter PR's blend of professionalism and result-driven approach makes them a highly recommendable choice for impactful public relations efforts.

Service
Value
Quality
Thumbnail of user boyles12
1 review
0 helpful votes
October 13th, 2023

I engaged Otter PR for our latest campaign launch, and the results exceeded my expectations. The team was not only attentive and proactive but also showcased a deep understanding of our brand's vision. Their strategic insights and execution led to significant media coverage, elevating our brand's presence in the industry. Anyone seeking impactful PR services should look no further!

Service
Value
Quality
Thumbnail of user flakaalexandrs
1 review
0 helpful votes
October 13th, 2023

They took the time to understand our unique challenges and tailored a PR strategy that delivered outstanding results. With their guidance, we've seen a marked increase in brand awareness and customer trust. It's been a pleasure partnering with such a dynamic and results-driven team.

Service
Value
Quality
Thumbnail of user dardoez307
1 review
0 helpful votes
December 9th, 2023

It has been a great experience here. The team at Otter PR is second to none. They helped me launch a successful brand quickly and effectively. Highly recommend.

Tip for consumers:
The team at Otter PR is phenomenal at helping someone like myself launch a successful brand.

Products used:
Brand strategy service.

Service
Value
Quality
Thumbnail of user alx.ocrz
1 review
0 helpful votes
July 24th, 2023

Working with Otter Public Relations has been a transformative experience for my personal brand. Their team is professional, personable, and truly understands my unique needs. Their media relations expertise has amplified my story to top-tier organizations, and their transparent pricing and customized PR packages have made the process seamless. Their reputation management services have been invaluable, enhancing my online presence significantly. I highly recommend Otter PR for anyone looking to elevate their brand.

Products used:
Services

Service
Value
Quality
Thumbnail of user kandik20
1 review
0 helpful votes
August 3rd, 2023

I have used Otter PR for over a decade for my dental office. We were struggling as an independent practice in exposure and the ability to gain new clientele. After a review our our business they put together a proposal and I immediately noticed an increase in productivity and client reach. Happy to have them on my team.

Products used:
Reputation Management

Service
Value
Quality
Thumbnail of user pelumihbabanumi
1 review
0 helpful votes
December 9th, 2023

Otter PR delivered a comprehensive PR package, including expertly crafted press releases, targeted media outreach, and effective social media strategies. The results were remarkable, with a noticeable increase in brand awareness and media presence. Their professionalism and attention to detail stood out, making Otter PR an invaluable partner for our PR objectives.

Tip for consumers:
nil

Products used:
PR

Service
Value
Quality
Thumbnail of user kierafinn45
1 review
0 helpful votes
September 5th, 2023

Our collaboration with Otter PR has been nothing short of transformative. Their team's dedication to understanding our brand, combined with their prowess in securing features in elite publications and podcasts, has positioned us as industry leaders. Their teams are highly skilled and knowledgeable in the field of public relations. They have a deep understanding of our industry and have been able to tailor their strategies to meet our specific needs.

Thumbnail of user tenisp
2 reviews
1 helpful vote
September 9th, 2020

I was able to get my name all over the top page of google in a single month. Truly great work, Thanks.

Thumbnail of user markc4677
1 review
2 helpful votes
February 9th, 2024
Verified purchase

We would not recommend OtterPR

Below is a short list of the deliverables provided by OtterPR.

1. Placed brand in unknown outlets that did not target our specific market.

2. Publicist and Account Strategist published an article with typos-misspelled words and bad grammar. After the article was published, We noticed the typos and brought them to OtterPR attention. Rather than take responsibility reviewing the article before it was passed on to the publisher OtterPR blamed the publisher.

3. While communicating that brand identity is extremely important to us as a new start up, OtterPR debated our need as their client to publish our brand name as we wished. The Publicist pushed back against our need and published the article with our brand name diluted.
This was the final straw that cemented our decision to terminate our PR representation with OtterPR.

4. OtterPR claims that their publications are "organic". Unknown to us, we discovered a promotion disclaimer at the bottom of an article that payment is exchanged for the publication of articles. Which negates OtterPR organic claim.

5. Articles are buried with hundreds of other paid articles -not easy to find. Our target market are less likely to find and read articles buried in low tier outlets

6. OtterPR claims that they are "organic" in their process and the only PR company that guarantees top tier placement---this is false ---There are many PR firms that guarantee top tier secured placements in publications at a much lower cost than OtterPR

7. After a month of service, we were published in an outlet not in our specific target market. We decided that OtterPR is not a fit for our growth. We reached out to OtterPR to end the subscription service. After sharing our decision with the founders *, they "promised" to have our brand published in top tier publications. Additionally, they claimed that our relationship was short lived and their results are organic and take time. * requested more time to deliver results in top tier placements. Because of this and our hope to trust their process, we remained onboard for 2 additional months, only to continue the process of waiting in uncertainty for the same results--placement in a outlet that are not our specific target market while providing no value to our company.

8. OtterPR claims they pitch weekly to numerous outlets. They provide a list of "titles" yet they will not disclose what they are pitching. When asked to provide us with the details of what they are pitching about our company OtterPR consistently denied our request.

9. OtterPR suggested a Podcast that did not cater to our target market. We had no clue how this outlet would be beneficial to our brand. Again, we went along with OtterPR's strategy. The host of the Podcast did not show up to the scheduled appointment. During the taping he completely mispronounced the brand name- --he used a name completely different from ours and the brand name on the back link was misspelled. Branding for a new start up is a critical key point of brand identity. OtterPR missed the mark on important details when working with a new startup.

10. OtterPR is a lengthly subscription service that kept us hopelessly waiting unexcited for valueless results

Grand Finale--Publicist emailed the weekly report with a named outlet that she excitedly declared a guaranteed publication in our weekly meeting.
During that same meeting she stated that the article would be ready for review in two weeks.
During that time we notified OtterPR that we were cancelling our subscription service.
Surprisingly, after the notification of cancellation, the Publicist claimed that she had no recollection of the placement even after we were informed the placement was guaranteed and the article was being written.
After challenging OtterPR with the documentation from their weekly report and our notes.
OtterPR notified me in writing that prior to ending the relationship, they would be moving forward with the publication.
After waiting for the 2 month process to complete---writing the article--review--edits ---approval after edits----
OtterPR ceased communication.

2 months later and no communication from OtterPR, I contacted the Publicist for an update on the articles publication date.
OtterPR inform me that the publication is no longer in line with the editorial schedule.

OtterPR's unprofessional handling of this matter, the lack of communication and broken promises became nothing less than egregious.

Overall, the staff was pleasant.
After months of waiting for OtterPR to improve and provide value for our company, we decided that we no longer wanted to wait around for broken promises while OtterPR continued to worsen.
We do not recommend their service

*Personal information redacted by admin

Products used:
PR Service

Thumbnail of user amandac799
1 review
1 helpful vote
June 3rd, 2020

We are so appreciative of all the hard work this team has done for our company! They have always delivered reliable service with a personalized touch.

Thumbnail of user jennad82
1 review
0 helpful votes
October 9th, 2021

They crushed it for my social media company. I was able to double my business in less then a year and charge more!

Tip for consumers:
Give them at least 3 months. It’s takes time

Products used:
Media relations

Service
Value
Quality
Thumbnail of user losiferk
1 review
0 helpful votes
September 11th, 2020

Best PR agency in the world. I am a Chinese customer and they have helped me break into the US market.

Thumbnail of user bevara.mohanrao
1 review
0 helpful votes
September 8th, 2023

Collaborating with Otter PR publications.In-depth understanding of media landscapes and their ability to position our brand in top-tier publications.Their expertise in media relations and their commitment to understanding our brand has secured us features in elite publications, enhancing our brand's credibility.
Their ability to understand our brand's requirement and position us in renowned publications has been instrumental in our brand's growth.

Tip for consumers:
Otter PR team is amazing skills for work excellence.

Products used:
Media materials

Service
Value
Quality
Thumbnail of user johnm8353
1 review
0 helpful votes
November 1st, 2021
Verified purchase

I am a small business owner and have worked with Otter for about a year. They have helped me get in the news over 40 times for a few of my brands. Now they are helping me land TEDx so pumped! The best part is how they continually update the strategy plans and communicate expectations.

Tip for consumers:
Jump on a sales call first

Products used:
Media relations

Service
Value
Quality
Thumbnail of user savanah9816
1 review
0 helpful votes
August 16th, 2023

I want to thank the team for their commitment throughout my journey and all the hard work, support, and dedication! This has truly been a great experience working with the Otter PR team every step of the way. I recommend them to anyone looking for professional and a life changing experience!

Service
Value
Quality
Thumbnail of user davidb4908
1 review
1 helpful vote
September 10th, 2020

After being on TV I had to stop all of my other marketing. PR Is the way to go...

Thumbnail of user sadafs19
1 review
0 helpful votes
March 17th, 2024

Partnering with Otter PR has been a big step for our company in shaping our brand. They are really good at dealing with public relations and have come up with new ideas, which has made us stand out in our industry. Otter PR makes custom strategies that fit our brand perfectly, leading to more attention from media and our audience. Their professionalism, dedication, and focus on getting real results are really impressive. Since we started working together, we have seen more people noticing and getting involved with our brand, showing how Otter PR is a vital part of our marketing and PR work. Their deep knowledge of PR is important for any brand wanting to improve their public relations and position in the market.

Service
Value
Quality
Thumbnail of user sydno1997
1 review
0 helpful votes
September 11th, 2023

In the vast realm of PR agencies, Otter PR shines the brightest. Their commitment to understanding our brand's narrative and crafting a bespoke strategy was unparalleled. Their team is highly competent and creative. I highly recommend Otter PR to others, as they were a game-changer for our business.

Thumbnail of user earnold1427
1 review
0 helpful votes
September 10th, 2023

Engaging with Otter PR was one of our best strategic decisions. Their team's prowess in crafting compelling narratives led to our CEO being featured in 'Entrepreneur Magazine'. Their holistic PR approach has significantly elevated our brand's industry standing.

Thumbnail of user jaylacbell
1 review
0 helpful votes
September 11th, 2023

Otter Public Relations has been such a vital key in my company's success. My business is doing so well thanks to their expertise and expansive amount of knowledge. The team is diverse with fruitful knowledge.

Service
Value
Quality

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We are a full-service PR agency serving small businesses, personal brands, and large corporations to generate organic and powerful media coverage using our unique Four Pillar approach.

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Jay F.
Typically does not respond to reviews

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4.4
42 reviews
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