- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Oxygen Boutique has a rating of 1.0 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Oxygen Boutique ranks 1005th among Women's Clothing sites.
Ordered a £130 dress which arrived torn to be told it was my fault and they won't refund my money. I am now taking legal action to get my money back. Customer service is absolutely shocking I am surprised they have a business. Check out trustpilot 1 star reviews they say it all a definite pattern with blaming the customer. Buyers please be aware.
This company will not give you a refund. Goods arrive damaged or used, then they blame the buyer for damaging goods to get a refund. You write honest reviews on trust pilot then the report you for trying to damage their business. They threaten you to remove your review otherwise they will report you to the police. Please please please do not buy from this company.
Products used:
None
I purchased a bracelet which was delivered to the wrong address by Evri. This always happens with Evri so I am used to contacting the retailers so they can help track down my order and get it to me. Oxygen Boutique accused me of lying, said they were going to contact the police, refused to follow up with Evri and won't issue a refund. A series of very rude and horrible emails. The worst customer service I have ever encountered and all because I dared to share my experience on trust pilot. As with the other reviewers who have come to blows with customer service at Oxygen Boutique, I am pursuing my refund through the consumer Ombudsman and Resolver website. Here's hoping!
Products used:
Purchased a bracelet
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
