• Pdf-pro

Pdf-pro

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Overview

Pdf-pro has a rating of 1.0 star from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Pdf-pro ranks 365th among Tech Support sites.

  • Service
    11
  • Value
    11
  • Shipping
    8
  • Returns
    8
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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How would you rate Pdf-pro?
Top Critical Review

“MISLEADING BUSINESS Practice watch out for the FINE PRINT”

Mary Ann C.
11/29/21

I used their service once paid $0.59 11/25/2021 now their website has fine print that you automatically subscribed for $29.90 11/29/21 they even bill in advance I am suppose to have 48 hours to contest it sent them an email 11/27/21 be careful warning to all they suddenly would reply in FRENCH and don't have a phone number to call just email-the proof of transaction is in Philippines Pesos converted to USD

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user maryannc143
1 review
5 helpful votes
November 29th, 2021

I used their service once paid $0.59 11/25/2021 now their website has fine print that you automatically subscribed for $29.90 11/29/21 they even bill in advance I am suppose to have 48 hours to contest it sent them an email 11/27/21 be careful warning to all they suddenly would reply in FRENCH and don't have a phone number to call just email-the proof of transaction is in Philippines Pesos converted to USD

Service
Value
Shipping
Returns
Quality
Thumbnail of user gezg
1 review
0 helpful votes
December 14th, 2023

Clever at looking like Adobe for the reason of stealing your money and they highjack you with advertising a monthly fee then charging more as an annual fee. Complete SCAM so avoid at all costs

Tip for consumers:
Can't believe google allow them to highjack people searching for a legitimate product

Products used:
When I realised it was a scam I didn't open any files

Service
Value
Quality
Thumbnail of user andys662
1 review
1 helpful vote
May 17th, 2023

Deliberately misleading site. Sponsored Google searches take you past the main landing page so you don't see their full advertised cost. You think you're only paying 50p to sort a document, but sadly they're ripping you off for almost £30 48hrs later.
Considering Adobe Echosign and a cheaper per month and actually has a decent user interface, one can only assume Lassomie Downer has deliberately chosen a scam method to make their money.

Products used:
Pdf-pro.io

Service
Value
Shipping
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Thumbnail of user josephm3319
1 review
1 helpful vote
August 29th, 2022

Paid £0.59 to use their service once and check my statement the next month to find that they've charged a very subtle subscription fee of £29.95. They have no customer service number so I'm going to have a job and a half trying to cancel this. Daylight robbers and immoral weasels.

Tip for consumers:
Don’t.

Products used:
Pdfs

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Value
Shipping
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Thumbnail of user yvesr20
1 review
3 helpful votes
February 16th, 2022

I used their services and I thought I was being charged USD 0.59, but these mother$#*!ers had some hidden clause stating that I was creating an account at the same time. That account cost me almost USD 30 for two months until I got a warning from my bank. My bank has had customers who fell for the same mistakes.

Tip for consumers:
DO NOT USE THIS SITE. I REPEAT DO NOT USE THEIR SERVICES!!!

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Value
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Thumbnail of user klevionx
1 review
2 helpful votes
October 10th, 2022

Needed a copy of my P60 for 2021/2022 and I was wrongly directed to this website. Put my information for the p60 and received a empty one with only my name and lastname on the paper. Oneway I said how cares cause I paid only £0. 59. 2 days later I got £29.90 out of my accout. Send an email about this problem and they said that I accepted the term and conditions where it specified that by doing this 0.59 trial for a piece of paper 2 days later we will take 29.90. Ridiculous. I expect from a website that when i put my person information about payments, to privide me with the full information before paying with the total amount not after you pay you get robbed 2 days later. Disgusting, never been this pissed off, paying £30 a piece of paper.

Thumbnail of user ginnyw41
1 review
2 helpful votes
August 8th, 2022
Verified purchase

On 8/5/22 I paid and authorized ONLY a. 59 charge for a one time PDF merge. Not only did I never receive the product, they proceeded to charge my credit card $30 two days later for a monthly 'subscription' of which I never authorized or was notified of. Luckily my credit card company caught the charge and declined it, however because I did authorize the. 59 it's not considered fraud because it's from a company I supposedly did business with. (This is obviously how they've deliberately structured how they get the 30 a month from unsuspecting victims.) The CC company classify it as a 'disputed charge' of which I am supposed to contact the business and unsubscribe. Problem is, there is no way to contact these people because they are in Europe, there is no contactable phone number to speak to anyone to unsubscribe. I will change my credit card number, they will never get another penny from me!

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Thumbnail of user taofeeqm
1 review
2 helpful votes
February 8th, 2022

They bill you more than what is advertised on their product/website and keep debiting you even when you unsubscribe. They also have an irritating way of responding to mails in French, a language that was not used during the first contact... thieves, rogues they are.

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Value
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Thumbnail of user violett42
1 review
0 helpful votes
June 8th, 2023

Be…
Stay well clear of this company and be extra careful giving money over to them as you won't get it back I've been trying from February to get mine back keep saying it was was transferred into my bank then you have to send them copy of your bank statements the there tell you again it was paid to your account 7days ago and it goes on and on like that still waiting

Tip for consumers:
Not helpful

Products used:
No

Service
Value
Shipping
Returns
Thumbnail of user ivanu17
1 review
0 helpful votes
November 26th, 2022

En voyant les autres messages ici j'ai compris que j'ai été victime d'une escroquerie moi aussi. Je savais qu'il ne fallait pourtant pas entrer sa CB dans des site douteux comme celui-ci, ça m'apprendra.

Pour évitier que d'autres personnes se fassent attrapper: Ils vous demande de payer 0.59€ pour la trasformation d'un fichier PDF vers WORD, cette transformation est très mauvaise, tant pis c'est 0.59€ de perdu, je me disais que ça n'était pas grave.

Mais où est donc l'arnaque? La voici: 3 jours plus tard ils me prélèvent 29.90€ sans raison... C'était parce que je n'avais pas bien lu ce qui était écrit en tout petit (personne d'ailleurs ne le voit), ils vous abonne à leur "accès illimité" pour seulement 29.90€ sans vous demander votre avis et sans possibilité de se désinscrire.

Evidemment le SAV joue avec vous. Il vaut mieux faire opposition au prélèvement DE SUITE auprès de votre banque... Et laisser un mauvais avis partout où vous pourrez pour éviter que d'autres se fassent attrapper.

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Value
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Thumbnail of user jackt725
1 review
0 helpful votes
October 28th, 2022

Went to get a sick note for a purchase of "50p" they charge you 30 pounds a month!

This company puts a fine print to make you unaware that you're paying for a very overpriced monthly subscription to crappy software and should be very clear instead of what they're doing

Service
Value
Shipping
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Thumbnail of user angelicapatriced
1 review
4 helpful votes
December 14th, 2021

They have charge me $39.04 in CAD they supposed to get a confirmation if the person wants to subscribe they have a misleading advertising. I don't use that anyways. So please give me a refund and give me back my money.

Thumbnail of user christopherl1560
1 review
0 helpful votes
July 22nd, 2023

I tried it to compress a pdf file. I paid my 50 cents and got a message that my compression was complete and should be on my "personal space." I checked, and it wasn't there. It never arrived.

I checked the fine print and saw that they were going to charge me a lot more after 48 hours, so I cancelled before that time came and sent a message asking for a refund. They wrote claiming that their "terms and conditions" were clearly explained, so they don't owe me a refund.

They DON'T OWE ME A REFUND FOR NOT DOING WHAT THEY PROMISED? Hmm. It is a fake service out to take your money. They won't even give you what they promise but then will blame you for that. STAY AWAY.

Tip for consumers:
I tried it to compress a pdf file. I paid my 50 cents and got a message that my compression was complete and should be on my "personal space." I checked, and it wasn't there. It never arrived.

I checked the fine print and saw that they were going to charge me a lot more after 48 hours, so I cancelled before that time came and sent a message asking for a refund. They wrote claiming that their "terms and conditions" were clearly explained, so they don't owe me a refund.

They DON'T OWE ME A R

Products used:
PDF-PRO

Service
Value
Quality

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