• PeopleByName

PeopleByName

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Overview

PeopleByName has a rating of 1.2 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PeopleByName most frequently mention phone number, and credit card problems. PeopleByName ranks 241st among Directories sites.

  • Service
    13
  • Value
    14
  • Shipping
    3
  • Returns
    7
  • Quality
    12
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate PeopleByName?
Top Positive Review

“TODAY I RECEIVED THE BEST SERVICE!”

Theron R.
5/1/18

In Feb., 2018 I paid $1.00 to try their service. I didn't like it, and cancelled. Upon review of my Paypal account I saw their regular monthly charge of $29.99. So I sent them a message to confirm cancelled. When I saw the $29.99 again appear on my April statement I called People By Name, and left a voice mail restating my cancel request. Within minutes I got a call back from Franchesca. She was wonderful! She actually listened to my message, and quickly defused the situation. She explained (and this was the case for me), that people sign up with one email, and either contact them on another, or leave a difference name, they can't match the account to help, and call backs, especially from an 800 number often go unanswered, (I'm guilty of this.) She offered me a refund, which I appreciated so much, and wished me a good day. Thanks and have a great day.

Top Critical Review

“Where's Your Fucking Service After You Pay?”

clark k.
10/22/21

Like most the ask for some kind of payment for detailed information. So I tried the $1 trial then get a message that says your number is being researched, will take 24 to 48 hours. Why the $#*! is that you useless tool of a website. Negative seo your site so it gets lower rankings so we all can see less of your bull$#*!. $#*!off!

Reviews (35)

Rating

Timeframe

Other

Thumbnail of user clarkk21
2 reviews
4 helpful votes
October 22nd, 2021
Verified purchase

Like most the ask for some kind of payment for detailed information. So I tried the $1 trial then get a message that says your number is being researched, will take 24 to 48 hours. Why the $#*! is that you useless tool of a website. Negative seo your site so it gets lower rankings so we all can see less of your bull$#*!. $#*!off!

Tip for consumers:
Skip this $#*!

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelh4461
1 review
5 helpful votes
October 26th, 2021

Info sent to me was over 2 years old. When i called for refund i got a major attitude."well we did the work" was the response i got. Its a total scam. I got more information from google. Do NOT use this service... waste of time and money. I WILL fight this.

Tip for consumers:
Use another site this is a scam

Service
Value
Returns
Quality
Thumbnail of user jonathanj514
1 review
1 helpful vote
May 13th, 2023

I searched a phone number. It said it found information. I paid for a report. It sent me to infotracer.com for my report. I paid infotracer.com to see my report. Infotracer.com say they have nothing to do with peoplebyname.com. I have gone back and forth with peoplebyname.com. They give me one story and then another. They finally agreed to refund my money,

Service
Value
Thumbnail of user dedrickb3
1 review
3 helpful votes
April 10th, 2022

I, being the nosey piece of $#*! that I am, hopped on to find out who my whore of a girlfriend had been texting and sucking on. Paid the buck, then got billed 30, then 32 more, and on and on. Finally had my credit card peeps smack them in the scrotum. Found out it was an old douche bag that lives across town, and of course he drives an old, red Chevy truck with a rebel flag in the back. That's ok, because he can have her. He can also have the Chlamydia I gave him by proxy. Got my money back (thru my credit card co.), And when I wake up in chair, my mouth bleeding. Dripping blood, this is no good. He is Egyptian magician, I wake up, have red shank around it.

Thumbnail of user annaz675
1 review
2 helpful votes
December 28th, 2022

They charged me automatically after the seven day period, no warning, and no refund upon immediate cancellation. Thirty bucks down the drain. On top of that, they conveniently didn't even have the info I was looking for. BUYER BEWARE.

Tip for consumers:
They do charge automatically and it's apparently nonrefundable.

Service
Value
Returns
Quality
Thumbnail of user theronr7
1 review
11 helpful votes
May 1st, 2018

In Feb., 2018 I paid $1.00 to try their service. I didn't like it, and cancelled. Upon review of my Paypal account I saw their regular monthly charge of $29.99. So I sent them a message to confirm cancelled. When I saw the $29.99 again appear on my April statement I called People By Name, and left a voice mail restating my cancel request. Within minutes I got a call back from Franchesca. She was wonderful! She actually listened to my message, and quickly defused the situation. She explained (and this was the case for me), that people sign up with one email, and either contact them on another, or leave a difference name, they can't match the account to help, and call backs, especially from an 800 number often go unanswered, (I'm guilty of this.) She offered me a refund, which I appreciated so much, and wished me a good day. Thanks and have a great day.

Thumbnail of user alfredr77
1 review
5 helpful votes
January 20th, 2021

I tried there "offer" on one number and neglected to read fine print! Never used it again. They charge your card 29.99 a MONTH AFTER THAT! I contested it with my credit card company but they wouldn't refund me. Total con artists!

Tip for consumers:
THAT THEY CHARGE YOU $30 a month if you don’t cancel!!!!!!!

Value
Quality
Thumbnail of user sabrinam178
1 review
1 helpful vote
July 16th, 2020

Stop selling people's personal information! People already have a hard time keeping hackers and phishers from exploiting us. You are despicable! I hope you

Thumbnail of user ramesm
3 reviews
8 helpful votes
October 3rd, 2019

I took a one week trial thru PayPal. The only number that I tried came back with just a last name. Nuff said. I immediately canceled online with no problems and went to PayPal and made them inactive for recurring payments.

Thumbnail of user denisee398
1 review
1 helpful vote
January 7th, 2022

This company is a scam. I paid $13.97 Canadian for a phone number search. After several emails sent I still have not gotten a response as to where the information is I have paid for. Of course there is no phone contact for the company!

Thumbnail of user danielb2171
1 review
0 helpful votes
November 26th, 2021

Misleading website, as the only thing provided was the person first name. What is the point of this? Waste of time and money!

Service
Value
Shipping
Returns
Quality
Thumbnail of user miket1274
1 review
1 helpful vote
June 6th, 2021

This is a crap site don't waste your time and money. Really really bad. Waste of effort, waste of money!

Thumbnail of user djt17
1 review
1 helpful vote
April 30th, 2021

Your information is subject to possible hacking from either your name or phone number. Based in Florida, this organization will not protect your private information.

Service
Value
Quality
Thumbnail of user selamawitt2
1 review
3 helpful votes
October 3rd, 2021

Unknown phone number called me and threaten me. I wanted to know more about the caller using this site. It was a scam website took my money but didn't provide any service in return don't pay the website just takes money and don't provide any service it is scam

Tip for consumers:
Please don’t use it or pay you will be scammed of your money

Service
Value
Quality
Thumbnail of user illar
1 review
1 helpful vote
January 8th, 2022

They make you sign up for membership by month for $1.00 but you can cancel before 7 days. However, if you cancel, they don't send the report you paid the $1.00 for & signed up for. Probably scammers.

Service
Value
Quality
Thumbnail of user truct11
1 review
0 helpful votes
October 11th, 2022

Don't waste your money. The rating tells a lot about this company is a scam. They will take your money for nothing.

Service
Value
Returns
Quality
Thumbnail of user zacharys24
1 review
3 helpful votes
December 31st, 2015

Good data decent price. Have not had a bad experience. If they don't have name they'll research it and email you in a few hours when its ready. Also the price is pretty good at 9.99 a month if you decide you don't want to spend the 29.99. Cancelling is easy and can be done over the website anytime prior to trial but i decided to renew for the 9.99.

Service
Value
Quality
Thumbnail of user jamier386
1 review
3 helpful votes
June 23rd, 2021

The site showed the number I was looking for and it stated that it had the owners name and address. I paid the rate for looking up the number and also paid extra so three of my numbers would not reveal me…ONCE I CLICKED ON THE KEY IT SAID THAT THERE IS NO INFORMATION ON THAT NUMBER! SCAM!

Tip for consumers:
This site says they have the persons name and address but they don’t! I obviously would not have paid anything if they didn’t have the information for the reverse lookup.

Service
Value
Returns
Quality
Thumbnail of user aland403
2 reviews
10 helpful votes
October 23rd, 2023

They claim to have ALL THE INFORMATION YOU NEED...THEN THEY TAKE YOUR MONEY. NOWHERE ON THEIR WEBSITE DO THEY DISCLOSE THE CANNOT SERVE CANADIAN CUSTOMERS.

Service
Value
Thumbnail of user melissas509
1 review
11 helpful votes
July 8th, 2019

Asked for a refund and received an email confirming but received no refund, I learned my lesson. It's all lies, even when you do the text search and it says"available" it's a lie. I've done the test search and got the available check mark just to put in money and have it say that the information is not available. They also promise to give you a refund if the search is unsuccessful but that isn't true because all they gave me was in store credit. Don't waste you time or money.

Thumbnail of user lindab91
7 reviews
25 helpful votes
August 7th, 2019

People when you use scammers such as these idiots use visa vanilla with next to nothing on it or a prepaid also with $#*! all on it when comes time for renewal tada it bounces back insufficient funds now how the hell are they going to pay themselves. That's what I did and it will bounce back and they are twit enough to allow a visa vanilla credit card number to be entered

Thumbnail of user marcb201
1 review
8 helpful votes
May 7th, 2019

In addition to providing horribly incorrect information, the customer service is one woman who blames the attempts to request refunds as a scam.

Thumbnail of user nataliak28
1 review
17 helpful votes
June 4th, 2018

I got a call, but nobody spoke on the other end. When I called back I got a message that the phone was out of service. I contacted PeopleByName and got their message that the person who called me using that number was found. I immediately paid for the report and then got other message that the person who called me was being researched, and the report will be delivered in 24-48 hours. That's dishonesty. I am NOT going to use this service again and I will leave my reviews everywhere for people to know about it.

Thumbnail of user miker574
1 review
10 helpful votes
December 23rd, 2018

Fraud, scam. No reply from them. Signed up for a $1.00,7 day trial. They did nothing and did not respond to my emails. When I contacted customer service to cancel was told I would have a reply in 24 hours and still nothing. These crooks need to be stopped!

Thumbnail of user darrenr37
1 review
10 helpful votes
May 6th, 2018

The confirmed they found an owner of the number I searched. They collected my $9.99 and once that happened they said - sorry, we don;'t have any information on that number. TOTAL FRAUD!

Tip for consumers:
DON'T

Service
Value
Shipping
Returns
Quality

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1.2
35 reviews
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