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Petsonlinestores.com has a rating of 3.8 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases.
This company responds to reviews, but usually not within the first month
Was exactly what I wanted. Couldn't fine another one at my local pet store. It's my dogs favorite toy. Very durable. The squeaky part inside hold up to his squeaking it over and over.
My relative had a leash that works good on my dog so I decided to try to find one and this site had it at a good price.
Dear Customer, Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! Customer Service
Never received my order.
Customer service could not look up my order when I called.
Dear Customer, We apologize for the inconvenience caused. We would like to clarify that your item was back-ordered. We proactively processed a full refund for your order. Kindly verify at your end. Thanks, Customer Service
Received the item but never got a bill or statement indicating what I ordered and costs associated.
Dear Customer,
Thank you for your business.
The invoice for the order #2000001341 has been sent to you over your email.
The invoice have all the details of the ordered item with the coxt of the item.
Thanks
Customer Service
Retired butterfly therapist and stay at home astronaut.
Dear Customer, Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! Customer Service
I bought a dog coat that was a size too large. I went back to the store and ordered the correct size. I have not had a response to my email about how to return the too large coat.
Dear Customer,
We would like to clarify that you emailed us on 26th September 2023, and we did respond your email with the requested information within 24 hours on 27th September 2023. Please check your email to verify.
Thanks,
Customer Service
Gain trust and grow your business with customer reviews.
Dear Customer, Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated! Customer Service