PHOIBOS WATCH

IF returning an item, hold on to ALL your send/tracking information & follow their return directions completely. My return pkg was confirmed received and signed by an employee. It wasn't until I presented this information from UPS to them did I get a credit to my account 3 wks after the fact. Shady business practice in my opinion! Watch was only OK - IMHO not worth the hype or $.

Watch (Phoibos Wavemaster) was fine for a few months and then the Bezel broke. I tried to claim on the warranty but Phoibos insisted it was my fault. They finally agreed to fix it under warranty. After keeping the watch for 2 months and charging me for postage, they finally sent it back still broken with no explanation.
Buy a Casio instead.

Do not expect an easy return from Phoibos. I ordered several watches, duplicate because I wanted to see the watch in person, keeping the one I wanted. After making my decision I embarked on a frustrating "journey" trying to return the extra watch. What ensued was a stall tactic by Phoibos which basically gave a long list of reason why they wouldn't accept the return. Ridiculously they said in a later email you could not even take off the protective film form the dial to examine the crystal. What? Though I told them this watch was new and unworn in my INITIAL email to them, they sent several more "queries" (see below) which was harassing. Even after they FINALLY issued an RMA they did not give me the return address! WTH? I suspect they will come up with a reason to NOT give me a refund in the end on this new and unworn watch. ORDER FROM AMAZON. I will never buy another Phoibos watch again and will rec' to others they don't as well.