Pickatop has a rating of 1 star from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pickatop most frequently mention poor quality problems. Pickatop ranks 2268th among Women's Clothing sites.
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I ordered a nice top and received a half finished crap top of very poor quality. I paid good money so have been totally ripped off. I have emailed them for a refund but not heard anything back. As you can see from the photos the neck and hem of top has not been hemmed! Obviously I'm very angry. I know pickatop read their reviews so perhaps they will have a conscience and refund my money.
I ordered a nice top and received a half finished crap top of very poor quality. I paid good money so have been totally ripped off. I have emailed them for a refund but not heard anything back. As you can see from the photos the neck and hem of top has not been hemmed! Obviously I'm very angry. I know pickatop read their reviews so perhaps they will have a conscience and refund my money.
Add this site to the scam pile. Placed order, the replied once and took my money then never heard from them again. Even got blocked from going back onto their site. Now there is a ad popup thats the same product but different company. Bad News. Save yourself the trouble and stay away.
Ordered in June and in August have not received anything. Get the run around from the website - have been told to pick new items because fabric is no longer available. I asked for money back and was refused - told to pick new items. This is a scam site. My banking information was hacked after i submitted my order to them so i'm highly suspicious. My bank was billed the amount right away rather than when items shipped. Nothing in 2 months is ridiculous!
What they sent was nothing like I ordered. I wouldn't wear it while scrubbing my floor. They also use PINTREST and maybe other sites beware.If you use Visa or MasterCard and contest a purchase within 30 days they will refund your money and recover their money from pickatop.
I ordered the sweater in the first pitcher and got the sweater in the second picture. I ordered the dresses in the third picture and got the one dress in the fourth picture.
Pity we can't give minus stars
I ordered 3 tops in September and following multiple emails eventually received 1 to top the wrong colour in December, and it's no better than a rag
I have sent further emails but they don't even bother to pretend to give a xxxx now
I assume by now they have closed down that name and are continuing the scam under a different name
I have seen the same pictures of the same clothes on another web site so I am left to presume they are completely bogus
Be warned
Just wondering... because they seem to have the same clothing and I received something from China today that I did not order. I googled the address on the package and it took me to Dear Lover which looks just like the Pick a Too Website. I have not ordered anything from China since I order the 4 shirts from Pick a Top, I don't know, months and months ago, maybe almost a year? And now a shirt shows up with my name and address on it? This company needs to go away.
Just saw someone else's credit card was hacked, I just found out mine was hacked also. One guess it's them
You'll never get your order. Might as well throw your money down the toilet. I ordered 4 shirts in May, it's now August. They offer the $5.00 refund for waiting but I haven't seen that either.
Ordered 4 items... Recieved 1 item disgusting quality nothing like I orderd after months of waiting... put in pay pal dispute... bc they had tracking information on that one item pay pal denied my refund... I am just as angry with pay pal as I am at this thieving company... and their e mail address is heels@ PayPal... the most despicable company out there... yes and wish I had of read reviews... stay away from this thieving company which have pay pals blessing...
I ordered thirteen pieces and only received 3 after getting PayPal involved. Poor quality. Sizes WAY to small. The company offered me less than 5% as a cash setttlement. I performed all required steps to recover from PayPal. Five days after the close date, I received a denial from PayPal saying I had not performed all required steps. I showed them where I had. I never heard another word from PayPal. Wow!
Do not ever order from this place or its other companies under various names. They never reply to emails or messages. The product when I finally got it months later was garbage. Only after PayPal contacted them did they send it. Then paypal dropped the claim, which I am still angry about.
Tip for consumers:
Do not trust a lot of these online shops, check first and this one is notorious for doing this and it goes under a few different names.
Products used:
NONE at all, it was such poor quality even a charity would not use it.
Followup re previous comments... this company replies to my emails re poor service. Ie items not delivered on time as promised. Emails are amateurish and full of platitudes that they are working to get items posted. It is now 7 weeks since I paid extra to receive items in 10-13 business days. They totally ignore that I want a refund because of their false advertising. I told them I was going on an overseas vacation and not to send me anything.
So this morning, as I leave on vacation, there is an email stating they have posted 2 of the 5 items ordered! Who knows where they will end up as I will nor be home to accept delivery. What an absolute waste of my time and money... extremely frustrating shopping experience... NEVER to be repeated. DO NOT shop with this company.
After several emails to Pickatop, they sent one top (of 5 ordered). But DHL charged me $20 to deliver, plus $6 duty! I paid $16 for the top that was delivered... so really wasn't worth it. Top was adequate, but different shade of colour from photo on Pickatop site.
I emailed to tell them not to send other tops, but to refund my money. I received an email saying they would send other tops in 5 days! Very unprofessional email and poor English language... obviously from China.
I would advise NOT TO SHOP ON the PICKATOP SITE!
I paid extra to have 5 tops delivered in 10-13 business days. I received one top after 1 month. Poor quality, 2 tops after another month, again poor quality. It is now 4 months later and after "giving up" on this company, I received an email stating there is another ordered top on the way! So they eventually do deliver, but quality is extremely poor... will not wear ANY of the ordered items, and will not bother to try to return them for a refund. Just do not buy from this company... you will be very disappointed!
Don't buy from this site. They do not send orders timely (still don't have mine), no tracking numbers given, comes from China, do not answer emails asking for updates. Overall, a lousy company!
I ordered over $100 worth of goods. Received someone else's order and now can't get a response to my emails. Avoid at all costs!
Tip for consumers:
Don’t!
Horrible products, total waste of money. Website should be taken down. A 10 year old could produce a better product than this company. Ordered 4 items, took 8 weeks to receive the first item, unfinished seams and hems, ill placed button holes, not even a homeless person would wear this!
Wish I had read reviews first! Ordered three tops. Received one I never ordered - too small. Two more arrived - wrong sizes and terrible!
No way to contact the company and return goods, so no refund!
Be warned!
Paid for fast delivery of 3-12 days. Waited 9 weeks and items were incorrect and non fitting. BEWARE
Like others, I placed an order June 11,2019 and have received no product to date. My credit card was charged the day I placed the order. The company stopped responding to my emails. Tried to file Better Business Bureau complaint, but BBB needs company address and phone number, which cannot be found on the website or internet.
Pickatop ad was a pop up on Instagram. Zuckerberg is happy to take add revenues but takes no responsibility for quality of advertisers.
I live in Canada. I had to pay $27 customs fee for one dress. The dress was much smaller then their sizing chart and was very poorly made(uneven hem). It is totally unwearable. I have tried to get their return address to return it.
Their response was a $5 refund if I keep it or 20% off next order and I still don't have return address.
UNBELIEVABLE!
Do not order from this company! I placed order in June, it is August, recieved 1 of 4 items! It is poorly made and looks nothing like the picture! Asked for refund, no one responds! Scammer
So they take your order and money... deliver 1 item from the order and then nothing... they even delete all your info from their fake website once you make enquiry.
CERT and NZPolice are currently working to hold them accountable for their global fraud.
Ordered some summer dresses in June and paid extra for 10-14 day delivery. Needed them for a holiday in August. Not received by the time I left, so notified them to cancel my order and refund my money. Have received a couple of notices that they are shipping one item. Again advised them not required and refund my money. Still nothing!
BEWARE!
When you order they show you American size charts but do not tell you they are located in Hong Kong and the sizes are different. I received one of 2 tops I ordered in Xl and couldn't even get it over my head. The material they used was awful ( thin and scratchy) I have been fighting with them for 2 months for a refund and all they do is offer me a discount on my next order. RUN RUN RUN from this company!
Horrible is the only way to describe my experience with Pickatop,,, horrible in all ways. Poor service and quality. Can I give a negative star?
The garment pattern was right, the color was wrong, and, would you believe it, the neckline, sleeves and hem were rough cut and not finished! If I could give it, I would give it a minus 10. They should be sued for $100 million! This company is a scam! Don't ever buy from them. This is what you get when you buy from China!
Placed order for 3 garments on the 21/10/19.
To date I have not received anything. I emailed them 3 times before I received a response. All they kept saying was that the parcel was in transit.
I demanded a refund and was told they can't do anything until I receive the goods! What the? If I don't receive the goods I can't ask for a refund, but if they haven't sent the goods, hoe do I get my money back? DO NOT BUY FROM PICKATOP!
I ordered 7 items, received one, then made a complaint to PayPal and received another. After another complaint to PayPal received a bag. Nothing since. Never again and I am not dealing with PayPal again either as it is so difficult. Will go shopping myself in future. This is my third scam so no more online shopping for me.
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