Pilotonline

Customer service is non-existent for newspaper delivery problems. Newspaper never deliver paper on the porch. It was noted many times to deliver on porch and never one driveway. Paper was wet. Calls take over near hour. They take money out of account. Don't give them your bank account. Use a prepaid credit card or get newspaper from store. Phone number sucked, because of dialing options changed. Back then, they have dialing options to help report delivery problems. Now all calls are done by operators instead of number options.

Don't bother sending a email to cancel, because they require you to call them,
Never again will subscribe to their newspaper service.