PoblanosMex has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. PoblanosMex ranks 1901st among Food & Drink sites.
They used to make an Amiga bowl that had an abundance of shredded grilled chicken on the bottom of a flour tortilla bowl, a layer of rice topped with grilled onions and peppers with a queso sauce drizzeled over the top.
Tonight there was no rice nor any shredded chicken, it had been replaced with chicken crisps. They are the outer parts of a grilled chicken breast with no moisture and very few of them.
Having met the owner in the past and having his wife wait on me I knew something wasn't right.
I explained to the waitress that this dish had changed and wasn't good! She politely offered something else. What to order... if they had modified a basic dish what was next?
To my surprise a male manager came out and "informed" me that this is exactly what they had been serving for 10 years and I must have either special ordered something or was mistaken.
I said this is not what they had served me for the past 5 years and I never had requested a special order before.
I also asked what they had done to the phenominal soft tacos? They were usually served in a soft warm flour tortilla and had moisture and flavor. Tonight they were stale and crisp and the filing was bland. Again he informed me I was mistaken while he held my order that had been sent back to the kitchen in front of me.
I apologized and said I didn't wish for anything else, thank you.
Another manager came out a few moments later apologizing and stated that they are unfamiliar with what I had ordered and would "special order" anything I wanted. I declined.
Apparently their cook walked out tonight and they were winging it.
Too bad it was a good place to get a good mexican meal.
Two thumbs down on Poblano's.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.