Printyourplaces

Very poor costumer service. Don't trust the reviews on their website. Expected the delivery before Valentine's Day. This company is in the US, don't trust their overseas delivery times.
Not only that, the map shows all the restaurants around the address except the one I've been on my first date hahaha They delivered on a bubble plastic wrap, not even a nice package for gifting. Such a waste of money, considering the price is in US dollars + Delivery.

Wouldn't recommend. State that they ship within a few days, contacted them to an email response of be patient. Finally got tracking, took a couple days for it to update and I'm now on day three of delay after paying for expedited shipping to receive before Christmas. Such a shame, really hoped to have a better experience. Also I would add an image but still haven't received anything

I ordered a plaque and desk stand on 8/3, as the website states it takes 3-4 days to make and ship. It has been one week and the order has still not shipped. I have attempted to email them twice (once on their website and the other through their email) and no response. I needed this as a birthday gift for 8/13, so it should have given them ample time to make and ship it.

About a month after my order, I got a mysterious fraudulent charge on the same card for $38.77! After researching online I have narrowed it down to them being at fault -- as many others have gotten the same exact charge after placing an order with them. Do NOT trust this company, and if you already ordered keep an eye on your credit card statements.

I purchased a placard/stand on 7/24/21. Product never arrived. I have written the company 2 times. No response! I emailed support with a picture of my receipt. NO RESPONSE! Very poor way to conduct business! Do NOT BUY A THING FROM THEM! All you're doing is giving them your money. Don't listen to these other reviews. They are most likely written by friends and family.

I bought a map plaque from them, received it before Christmas which was good. But I opened it and it was some else's. So I emailed and they emailed back ask8ng to send pics and I did. Since then no response, now they have blocked my email. This place is a scam.
Pics below. That's not even close to my name.

I ordered a sign, which did not arrive, the support mail does not respond. But the most cynical thing is that this is all just a cover for stealing cards, as I understand it?
I was at the bank and made a new account for myself and did not use it anywhere except this service. After paying on this site, a day later I tried to write off 39 bucks, the bank said that this was an attempt at theft and I had to create a new account.

My condolences to everyone who was deceived just like me.

Placed my order on 12/23/23. Package was lost, still have not received my order today 2/5/24. This was supposed to be a Valentines Day gift. I cannot track the package thru UPS or USPS because they dont protect it with insurance for tracking information. Ridiculous!

Message from USPS: Sorry, this package isn't eligible for a claim since it wasn't purchased with insurance.

Ordered a first date placard for my girl friend for Christmas on 11/26. Took several days to arrive but when I opened the package they only sent the stand and not the placard. I contacted customer support who apologized very quickly and told me they would send a replacement and give me a small discount on my order. Almost a month goes by and I hear nothing to my 4 followup emails. Finally after Christmas I get an email saying I never placed an order for the placard and I only bought a stand. They would not be doing anything more to help me. Just a bunch of con artists and scammers and liars.

Placed the order for a plaque and the extra piece to stand it up. Placed it on 9/5 and was told by customer service it'd take 2-4 days to process and 3-5 to be delivered through usps (so, 5-9 days from placing the order to receive it). They also said they'd update me with tracking info once it's shipped. They charged my account then never gave me tracking info. 9 days post-ordering and it still hasn't even shipped (was only suppose to take 5-9 days to arrive and there's zero updates and zero shipment info?!) Emailed a couple times and still waiting on a response…

I placed this order on the 16th. It was ready to ship on the 20th. Website says will ship within 3-5 days. They won't ship it. I've emailed. 3x. Called. Twice. First time I called, I used the phone number under "contact us" on their own website. Number is disconnected. Will not reply. There is a reason they have a grade of F with the BBB. Hope this saves someone from wasting their money.

Ordered on January 15. Product never shipped, and have yet to receive a reply to any of the emails I sent to customer service. At this point, I'm assuming I was scammed by an Instagram ad.

This company is a SCAM! Do not order from them! You can message me if you would like and I can show you all the correspondence with them! You order your picture and they send you a little wooden block for the base and that's it! That is all I got. When I contacted them they said that is all I ordered and it wasn't even an option to order just the base. They asked for my order confirmation so I sent it to them and even told them to look at it and it even showed a picture of what I ordered! They then said they could refund only a portion of my money if I sent them more money for shipping. SCAM!

Would rate this site zero if I could. Cancelled my order once I had been made aware that this business had a history of not shipping orders. Two weeks later my credit card gets charged by some merchant called "AppContentDigital" located in Sandy Springs USA for $38.77USD. Did some digging and it turns out the site is just a front for an elaborate "subscription" service that gives you nothing. This site takes your information and subscribes you to pay for nothing.

What's even more shocking is the attached email from PrintYourPlaces support acknowledging that it is them who are in control of this shady business.

Will be contacting the Attorney General Office of Georgia where these people are based to report them. I encourage everyone else to do the same.

Steer clear at all costs.

I ordered this product for Valentine's Day. I ordered it pretty far in advance. Paid a pretty penny, $48. I wait for my order. 7 days pass with no shipment update. I start to get confused because they've advertised five day shipping. So I scourge the website for support. It was extremely difficult to get a hold of somebody. When I did, they said to wait a little longer to allow for processing. I was starting to worry that this thing was a scam. I finally got it, I think a month after I had initially ordered it. It's very cheaply made. I was surprised it didn't break during shipping. They did give me a refund because I sent very nasty emails. But I will never order from them again.

Absolute Scam. I wish I would have read these reviews before I spent $50 on this. I paid extra for expedited to make it by valentines day and it is a week past and it's still not here. What a scam. Customer service is a joke.

Order number: *******

Ordered a Plaque for my girlfriend's birthday on 09/03/2022 with the website stating to ship within 3-5 days and purchased the shipping protection plan. The product has yet to ship, I have reached out and have not received any response, it is rather frustrating, I had high hopes in this company and have been sadly disappointed.

9/30/2022
I received my product to only find that it had the wrong image on the plaque. I have reached out twice to their support team but have had no response. Very frustrating when all I am asking for is a correct product or a refund. Customer service is not a high priority with this company it seems.

Paid for 2 day shipping and 5 days later the order is still not shipped. Customer service sucks. They are non-responsive. AVOID AT ALL COSTS!

100% Scam! Was told it would ship in 1-3 days! Over 3 weeks never shipped. Will not provide any updates. And now will not answer any emails! DO NOT LET THIS COMPANY DISTROYAN IMPORTANT HOLLIDAY! I had to dispute the charges with my bank to get my money back!

They had our pin point for our place wrong on the map and instead of fixing it they told us it's our fault. 70 dollars waisted …. Ordered two day shipping didn't get it till 17 days after the wood block came

Bought the map plaque, stand, and key chain mini-version.

CUSTOMER SERVICE AND DELIVERY

I paid $7 USD for "Express Delivery Printing" fee, but the product arrived in 20 business days instead of 6-12 as the company advertises.

"Customer Service" email replies are essentially templates/form letters. They regurgitate the same info you provide to them and ignore and do not reply to specific questions. When questioned about delivery status they merely refer me to the UPS tracking number I had to begin with. The UPS tracking number had no real information on the status of my delivery. A second, associated tracking number provided by Print Your Places was deemed to be non-existent by the UPS tracker.

I requested a refund for the "Express Printing Fee". I assumed this fee would expedite the production and shipping of my map plaque, stand, and map plaque key chain. They ignored this request in one of my emails.

The product arrived eight business days late (based on the outside range provided by them of 6-12 business days). Nearly two weeks late!

Print Your Places thought it acceptable to ship the map plaque in a thin, slightly bubble packaged envelope (you can their packaging online in its promotional footage), 4300kms/2600 miles across the continent.

The envelope was totally ripped and scuffed up in multiple places. The map plaque arrived totally destroyed; scratch marks and gouges all over. The "mini-map" on a key chain was in a separate package! I notified them immediately about the destroyed packaging and product, and a missing product that was not delivered.

I waited 15 more business days for the replacement map plaque to be delivered.

FRAUD

My map plaque stand was not delivered. I notified them immediately in the first instance about the missing stand they failed to deliver to me. I paid $14.95 for the plastic stand. Print Your Places will not respond to my enquiries about sending me the product I ordered. This is fraud.

PRODUCT

Map plaque - Very cheap looking. Obviously, Massive profit for them based on what they are providing. Junk/garbage!

Don't waste your money on the mini version key chain map plaque. You can't see your special location nor many of the surrounding streets.

Don't waste your money on the map plaque stand. $14.95 for a very small piece of plastic. Well, I can only tell from photos because they've defrauded me by not providing this add-on product that I paid for.

They will not respond to emails or ship your product, had to dispute with credit card company. This was supposed to be a Valentine gift. Thanks a lot Mother Fers!

Many people have reported several fraudlent charges after dealing with this site be careful its not safe

The website said it took 1-3 days to make, I ordered it on Feb 7th for Valentine's Day and I paid for 2 day shipping and it's now Feb 23rd and it was put in the mail today! I'm expected to receive it on Feb 27th. The excuse was it's a custom order! They're all custom orders!