Proeventbox

I ordered in November, promised 2 week delivery... still waiting. Terrible communication, I never get a return email. Be very cautious...

I also ordered a photo booth, was promised they had one in stock... Thtat didn't ship in time for the weekend, Than they said they had a storm, than UPS problems, now no responses at all. I'm going to do a chargeback.

I bought a photobooth from "www.proeventbox.com" which was a big mistake. This company is based out of Canada and they seemed like a reputable company. They told me it would take 3 weeks to arrive it took about 2 months and 8 emails of me trying to figure out what was going on. Apparently they had all these UPS problems and gave me an updated box made out of aluminum instead of acrylic which was nice, but didn't help they never once notified me of any issues going on. When it arrived not only did I have to pay a $50 tariff fee I also noticed that the key never arrived with it, after I couldn't get into the booth box. Looking inside there was also no plug for the light to operate, nor was there a base for the camera. Speaking through emails from an associate on their website, they stated that they would overnight the supplies. A week passed and of course no "overnight" delivery. I emailed them back and they stated they had issues with PayPal freezing their accounts and stated they would overnight it this time. THAT WAS A MONTH AGO! I now have a $2,000 paper weight and a date with a PayPal representative... This company is horrible! I must not be the only one with issues if PayPal is freezing their accounts. STAY AWAY!

Ordered a photo booth on Boxing day and it arrived for me on January 7th. They told me the normal turn around time on the booths is between 3 and 4 weeks unless they happen to have stock in. I am guessing this is what may be causing some people to complain.

I have nothing but good things to say. They can take a day or so to reply to some emails but given that they are a small company I don't see the problem with that.

We bought the mini booth with their black friday sale. Ended up getting it for $1562 after the discount. We had ours shipped to us just after new years.

It's a great little photo booth. Build quality is really nice. Solid aluminum. We prefer it a lot over the road box booth we currently have.

We didn't have any communication troubles with the company. We will be ordering future booths from them and would recommend them to others.

We can't understand who in the world would complain. They literally sell a great photo booth that cost $1600. It's thousands less than what companies are charging for something that is not as good.