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Purifymecup.com has a rating of 1.0 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases.
They claim to be an American company and everything ships from Ohio. They are Chinese and you will not get follow up responses from Customer Service. They charged me on 2/7/24, I emailed them on 2/17/24 to ask where my order was and they said they had a message that payment failed so I should check PayPal. I paid with a credit card and the amount was charged 10 days earlier. I am having my credit card dispute it with them.
Tip for consumers:
They aren't a real site.
Was looking for a XWFE replacement water filter. Thought I'd shop online for the best price and deal, and I found this company. WRONG MOVE! While they "advertised" authentic, certified filters, the 2pack I ordered were RELABELED KNOCKOFFS! When I demanded refund, they only offered 20%, and it's been over 2 weeks waiting! They went so far as to send me a screenshot of a message from their payment processor saying their account is on hold. I have a good feeling I know why!
Products used:
Xwfe
Placed order, finally received order a month later from China with water filters that were same part number as what I needed but the dimensions were way off. Somebody took Chinese junk and slapped a fake label on it then focused to give my money back
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