• QR Code-generator.com

QR Code-generator.com

Overview

QR Code-generator.com has a rating of 1.26 stars from 338 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about QR Code-generator.com most frequently mention free trial, customer service, and business cards problems. QR Code-generator.com ranks 986th among Marketing sites.

  • Service
    125
  • Value
    130
  • Shipping
    21
  • Returns
    28
  • Quality
    118

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
60
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I refuse to pay the $120 per year to activate it, and have decided to reprint my business cards instead.
  • When you contact customer service about the misleading advertising they'll try and avoid refunding you.
How would you rate QR Code-generator.com?
Top Positive Review

“QR code disabled before Girl Scout cookie sale ended. Wasting a lot of flyers.”

Jessica M.
2/2/22

*Update- I emailed customer service and they extended my trial. They were quick to respond. Just make sure that you don't accidentally select the dynamic QR code if you don't want it to disable after a trial period. I will stay away from this site in the future. I used another site for my other daughter's Girl Scout cookie QR code and it is working fine. This site disabled our QR code before the sale is over! This is so wasteful and a bunch of flyers we handed out are now useless.

Top Critical Review

“I was scammed”

Cassandra R.
3/6/24

The subscription was worded as 9.99 per month but it makes you pay for a year up front. That's very misleading. I asked them for a refund and to cancel it and they said they can only return money to EU residents.

Reviews (338)

Rating

Timeframe

Other

Reviews that mention popular keywords

business cards (22) customer service (35) trial period (11)
Thumbnail of user ullrichsommer29
1 review
0 helpful votes
March 13th, 2024

This website is ethically the worst. I generated a QR code for a print job and was not aware that to keep it activated I would have to pay over $150 a year. They did not make this clear at all and when I contacted support they did nothing to resolve the issue or help. This website is a rip off!

Service
Value
Shipping
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Thumbnail of user cassandraraehb
1 review
0 helpful votes
March 6th, 2024

The subscription was worded as 9.99 per month but it makes you pay for a year up front. That's very misleading. I asked them for a refund and to cancel it and they said they can only return money to EU residents.

Thumbnail of user alfonsot33
1 review
0 helpful votes
June 19th, 2020

Buena oportunidad para tener mas conocimientos y conocer sobre la tendencia de la tecnologia en estos tiempos de modernidad

Thumbnail of user vicedwards12
1 review
1 helpful vote
February 9th, 2024

Signed up because it was a free account. I ordered 100 invitations and now have to pay $160 CDN to use 1 QR code. Never reported a website, but this is a bad one.

Products used:
only 1 QR code

Service
Value
Shipping
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Thumbnail of user kaylahm7
1 review
1 helpful vote
February 18th, 2024

$77 Australia a month is absolutely insane. I cancelled my free trial and still got charged! Disgusting

Service
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Returns
Quality
Thumbnail of user danb1861
1 review
0 helpful votes
January 25th, 2024

Repeatedly trying to charge my card > Zero customer service > no human to speak with > lots of folks having the same issues if you check their FB page... where you can not message them there either. Con artists screwing people over. POS company.

Tip for consumers:
I've had to deal with these creeps twice now over the years, repeatedly trying to charge my CC for services I had Long since cancelled. If you check their FB page you'll see droves of users all having the same terrible experience with their Zero customer service and No human being to speak with. They make it so you can't get ahold of anyone to cancel and then keep charging your card, so you can't win. You just have to take it up with your CC company. Pieces of $#*!.

Thumbnail of user sergp6
1 review
0 helpful votes
February 1st, 2024

It is not at all obvious that the QR-code created through this service will stop working in 2 weeks and you will have to pay almost 100 euros for a year!

Thumbnail of user robertc7896
1 review
0 helpful votes
February 8th, 2024

Advertised as a free QR code generator but codes are disabled after the "free trial period". I have already printed and delivered my invitations and am forced to pay $120 to keep them relevant. This website is a scam.

Service
Value
Returns
Quality
Thumbnail of user sueg656
1 review
0 helpful votes
November 27th, 2023

I didnt know i was even using a free trial - I then had to sign up so I chose the option that said £8 annually, and was immediately charged £100 from my account. The only option to get this refunded was to use a useless chat bot and nothing has happened. This should be illegal - don't use these scammers please!

Tip for consumers:
It would have been helpful not to have been scammed out of £115 when it said £8 and then it would have been helpful not to have to speak to a chat bot who only understands positive messages!

Products used:
qr code

Service
Value
Thumbnail of user ryanl1109
1 review
0 helpful votes
February 19th, 2024

We purchased the yearly plan, paid almost $200, and created a custom url (for example, qr.xyz.com) which was part of the package. Really nice tools to make good-looking QR codes. So why the 1 star?

Many months into our yearly subscription, our custom URL just stops working. So ALL our QR codes just up and quit on us. Of course we'd already printed them on cards, posters, and a newspaper ad. Of course no support email or phone whatsoever on their site. I opened a ticket after battling their terrible AI "assistant", and was told the only way to fix this was to upgrade. Ok, so it worked for MONTHS, and suddenly, it doesn't, and the only way to fix it is to give this shady company more money? Unbelievable.

The funny thing is? It all worked before. I thought it was pretty good. I would have paid them more money when the subscription came up again.

Think about it: if this is how they treat a paying customer, how are they going to treat you? They are basically shakedown artists. They're just begging for a class-action lawsuit.

Save yourself and don't go anywhere near this vampiric company.

Service
Value
Returns
Quality
Thumbnail of user duanealves2
1 review
0 helpful votes
March 4th, 2024

Nothing in the account creation process lead to believe they would just REMOVE ALL THAT WAS DONE if I didn't pay the enourmous (and completly above market price) maintenance fee they charge just to keep 2 simple QR codes running. This is just absurd and unethical. Lost a whole shipment of books because of what they did and they just lost a customer. If the fee was not that insanely high and the whole "pay or you lose everything" was best signaled, I would've glady payed. Since it wasn't, all I have is disdain

Thumbnail of user sibelemektup
1 review
0 helpful votes
February 18th, 2024

It says free, only asks you to subscribe to get the qr BUT after using the qr some time, it forces you to get a paid plan if you still want to se to continue that qr! NO FREE! Got me in a really bad position! I have so many problems right now I regret soo much! BIG MISTAKE!

Tip for consumers:
I am so regret and put me in a so bad position... so angry with qr-code-generator.com . SO REGRET!!! BIG REGRET!

Service
Value
Quality
Thumbnail of user lybob
1 review
0 helpful votes
March 12th, 2023

This was fast, free, & easy to create. I use it at different events I volunteer with so folks can easily look up the info... without handing out pamplets that would become litter.

Products used:
This was a free download. No shipping & refund not necessary.

Service
Value
Quality
Thumbnail of user vstimac
1 review
0 helpful votes
December 8th, 2023

This company LIES to you. They don't tell you that you are on a trial, turn off your QR codes and hold them ransom, only offer an annual plan even though they have websites that CLAIM they offer monthly pricing, and LIE that you can pay via payment plan only to charge you for a full year – and offer ZERO refunds. Don't waste your money on a company that STEALS your money when you can get the same thing without spending a dime.

Thumbnail of user chelseyl21
1 review
0 helpful votes
July 28th, 2021

Awesome! Love my qr code and how you can add a logo. It looks amazing and I recommend for everyone to get.

Service
Value
Shipping
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Thumbnail of user pre
QRCG P. – QR Code-generator.com Rep

Hi,
Thank you for taking the time to leave us your positive feedback about QR Code Generator.
Cheers, The QR-Code-Generator.com Team

Thumbnail of user gosolartee
1 review
0 helpful votes
December 15th, 2023

This is a crap website so they give you a free trial and generate a code for you then after 14 days when you've printed this on marketing materials they want $120/year billed at once for your QR code smh what a pathetic business model take advantage of people and way overcharge them what a joke!

Products used:
The qr code

Service
Value
Quality
Thumbnail of user 8bjodukek
1 review
7 helpful votes
May 23rd, 2023

I wouldn't even give 1 star! I had no idea I was dealing with a a free trial! I sent out 100 flyers with a QR code for registration and just found out the code is INACTIVE Now! Who does that? Crooked Jackasses! I would have been willing to pay for a month long subscription to get me through the registration but $120 just pisses me off too badly! So disappointed! If this company actually intends to make it I would suggest some customer service other than your STUPID chat bot! CROOKS!

Tip for consumers:
Super upset! This company is horrible!

Products used:
A worthless QR code that was advertised as free and then completeely inactive after 14 days...oh and already sent out on 100 flyers!

Thumbnail of user seb.compte.testeur
1 review
0 helpful votes
February 23rd, 2024

I got totally scammed, they pretend to generate QR code, and then without warning you, after 14 days they blackmail you, to force you to pay to keep that QR Code active. What a dark patern, totally a scam. Will definitely raise that to justice authorities.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasonl1646
2 reviews
7 helpful votes
January 30th, 2023
Verified purchase

It is so validating to have my unpleasant experience with this company echoed identically by so many reviews already here. Guess I should have looked here first! Same complaints, but also I accidentally signed up for their ridiculous $120 per year plan thinking it was $10 per year (it's $10 per month), realized my mistake instantly, and cancelled and requested a refund within minutes. After three email exchanges they continue to refuse to issue a refund. I have requested a charge reversal from my credit card company. I plan to cross-post these comments at Bitly (the parent company)'s page.

Thumbnail of user susn
1 review
9 helpful votes
March 6th, 2023

No idea this wasn't free, and like many others who used this service didn't realise until the flyers were printed and the codes stopped working. Have had to sign up because our charity spent $200 on flyers but this is a terrible customer experience. Now I have to pay this out of my own pocket. Will never use again

Tip for consumers:
DONT USE

Service
Value
Quality
Thumbnail of user imran.b
1 review
0 helpful votes
November 4th, 2023

Never trust a company that has no telephone number or email address. There so called FREE Static QR code suddenly stopped work with an error message. Turns out the code is NOT free but part of a 14 day trial. Something NOT mentioned in their actual webpage https://www.qr-code-generator.com/.
And with absolutely no way of contacting them, I was left with no other choice but to throw away all my business cards, pamphlets and other company stationaries and redo them another company.
I hope everyone avoids this company!

Thumbnail of user terzichwedding
1 review
3 helpful votes
June 5th, 2023
Verified purchase

This service will attempt to lure you in by saying they have free trials and a free plan, but you cannot use that plan for almost every single QR code you make. Intentionally deceptive and outrageous pricing on their services after you've realized the mistake and little to no customer service. Shameful

Products used:
QR code generation

Service
Value
Shipping
Returns
Quality
Thumbnail of user fenris.armas
1 review
0 helpful votes
June 18th, 2023

It claims to be a free, but it's not.
I purchased a monthly plan, but they charged me 12 months at the first month.
One year has passed and they did that again! Automatically! I asked for refund and the site refuses!

P.S.: QR code generator contacted me and refunded 100%.

Tip for consumers:
Choose another company

Products used:
Qr code generator

Thumbnail of user jessicam2500
2 reviews
0 helpful votes
February 2nd, 2022

*Update- I emailed customer service and they extended my trial. They were quick to respond. Just make sure that you don't accidentally select the dynamic QR code if you don't want it to disable after a trial period.
I will stay away from this site in the future. I used another site for my other daughter's Girl Scout cookie QR code and it is working fine. This site disabled our QR code before the sale is over! This is so wasteful and a bunch of flyers we handed out are now useless.

Service
Value
Quality
Thumbnail of user katef235
1 review
14 helpful votes
September 8th, 2022

This company advertises a free product, but then after 14 days pulls the plug on your QR codes if you don't pay a YEARLY fee for said codes. I already added these QR codes to print marketing campaigns so I am SOL and VERY disappointed by the misleading and frankly unethical messaging.

May have purchased the product anyway, as it's a solid product, but do not like being led astray to then take my money. Not cool.

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Thumbnail of user pre
QRCG P.
Community Manager
Typically does not respond to reviews

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