• CYA Property Management

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Overview

CYA Property Management has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. CYA Property Management ranks 805th among Real Estate Other sites.

How would you rate CYA Property Management?
Top Critical Review

“Unreachable security deposit”

Alex L.
11/14/20

We recently moved out of one of the units. To any who want to rent here... tread carefully! If you are still swayed by the initial showings (as we were) then here is my advice: 1. Factor a loss of at least half of your deposit into the rental rate! 2. Religiously document the condition upon move-in and move-out. 3. Anticipate that the PM company will be unreachable, ensure that you have a back-up key stored elsewhere for safekeeping for emergencies 4. Be prepared that they will charge you ridiculous move-out fee's, despite whatever condition the unit is in. This was done to all of the tenants we spoke to who moved out when we were in the building. The only way to prevent this appeared to be threats of small claims (or outright lawsuits). Factor a loss of at least half of your deposit into the rental rate! We had several problems with ants and rats, so be prepared to hassle the PM for assistance. There were also regular problems with the homeless making a mess of the trash can (but it's downtown, that's part of the deal). To any landlords or potential future renters: Stear clear! This company will bring nothing but high turnover and turn away repeat customers from your business!

Reviews (2)

Rating

Timeframe

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Thumbnail of user alexl597
1 review
1 helpful vote
November 14th, 2020

We recently moved out of one of the units. To any who want to rent here... tread carefully! If you are still swayed by the initial showings (as we were) then here is my advice:

1. Factor a loss of at least half of your deposit into the rental rate!
2. Religiously document the condition upon move-in and move-out.
3. Anticipate that the PM company will be unreachable, ensure that you have a back-up key stored elsewhere for safekeeping for emergencies
4. Be prepared that they will charge you ridiculous move-out fee's, despite whatever condition the unit is in. This was done to all of the tenants we spoke to who moved out when we were in the building. The only way to prevent this appeared to be threats of small claims (or outright lawsuits). Factor a loss of at least half of your deposit into the rental rate!

We had several problems with ants and rats, so be prepared to hassle the PM for assistance. There were also regular problems with the homeless making a mess of the trash can (but it's downtown, that's part of the deal).

To any landlords or potential future renters: Stear clear! This company will bring nothing but high turnover and turn away repeat customers from your business!

Thumbnail of user tdw
1 review
5 helpful votes
February 22nd, 2011

Carla Morgan is a BBBBBBBBBBBB, she will kiss AAAA until you sign your contract. The office (Jenny) will lose your payment. You call them and tell them that the check was never cashed only two days after it was due and then they send you a late payment. Even though you went right over and gave them a new check for rent. If they (Jenny in the office) are late makeing a payment on rent or utilities they will send the late payment to you, and then they (Jenny) still will never send you a invoice for that utilitie.

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