• Red Pocket Mobile

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Overview

Red Pocket Mobile has a rating of 1.67 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Red Pocket Mobile ranks 56th among Mobile Phones sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Red Pocket Mobile?
Top Positive Review

“More than satisifed with their services”

Bill H.
5/23/20

I have been using Red Pocket for almost 2 years and I have never come across any problems with them. I purhcased their annual plan and what sold me was the amazing prices they offered!

Top Critical Review

“I went to hell 2 months with them”

Jim W.
6/21/23

I went to hell 2 months with them. The customer service are a bunch of FKN crooks & a bunch of serial liars. They treated me like a idiot. Next month I will switch to other prepaid phone company. If you need a peace of mind, stay away from them.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user jimw989
3 reviews
1 helpful vote
June 21st, 2023

I went to hell 2 months with them. The customer service are a bunch of FKN crooks & a bunch of serial liars. They treated me like a idiot. Next month I will switch to other prepaid phone company. If you need a peace of mind, stay away from them.

Products used:
ACP plan

Service
Value
Shipping
Returns
Quality
Thumbnail of user deans682
1 review
0 helpful votes
March 6th, 2024

I tested Red-Pocket for 1-2 months before bringing my wife over. I was happy so I signed us both up for the yearly 5gb plan@ $180 each in August 2023. We both get fairly close to the 5gb and sometimes go a bit over. For about the first 4 months, the slower speeds were noticeable, but it was workable. We were still happy because we were getting what we signed up for... "slower speed." Within the last 1-2 months we've seen that "slower speed" go to NO DATA AT ALL. That is not what I signed us up for, and we are not happy. All of RPs plans supposedly have "Unlimited Data"? No they do not. I feel like a bait-and-switch victim. After complaining to RP about this, they now have me in email loop/troubleshooting hell. My guess is so they don't have to return the whopping $180 I asked them for...UGH!

Products used:
RedPocket one year prepaidphone service for 2 lines

Service
Value
Returns
Quality
Thumbnail of user alaiak1
Bill H.
1 review
0 helpful votes
May 23rd, 2020

I have been using Red Pocket for almost 2 years and I have never come across any problems with them. I purhcased their annual plan and what sold me was the amazing prices they offered!

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