• Rihoas

Rihoas

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Overview

Rihoas has a rating of 4.17 stars from 104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rihoas most frequently mention customer service, good quality, and many compliments. Rihoas ranks 6th among Flash Sales sites.

  • Service
    26
  • Value
    26
  • Shipping
    26
  • Returns
    24
  • Quality
    27
Positive reviews (last 12 months): 90%
Positive
18
Neutral
0
Negative
2
4
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What reviewers want you to know

Positive highlights

  • The customer service team was very patient to help me solve the problem.

Critical highlights

No critical highlights yet

How would you rate Rihoas?
Top Positive Review

“Great choice!”

Maddie N.
10/27/23

I love their designs! Basically, this style is vintage and boho. I already have a thousand products in saved articles. Just a find!

Top Critical Review

“Scam”

kathy m.
8/15/23

Quality and size does not match the pictures, they make return almost impossible, even if you do, they never provide full refund. Absolute scammers. Beware.

Reviews (104)

Rating

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Other

Reviews that mention popular keywords

customer service (22)
Thumbnail of user maddien12
4 reviews
5 helpful votes
October 27th, 2023

I love their designs! Basically, this style is vintage and boho.
I already have a thousand products in saved articles.
Just a find!

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Thumbnail of user maryh4382
1 review
2 helpful votes
April 22nd, 2023

Okay I bought a dress from here, it fits really well and looks nice, however the quality isn't the best, I would say quality is similar to SHEIN or worse. The fabric seems like thin plastic almost, but it's still not see through at all. I'm still gonna wear the dress it's beautiful and you can't really tell that the quality is bad from looking at the outside.

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Thumbnail of user samanthaburnss
1 review
0 helpful votes
May 3rd, 2023

The first time ordering clothing from Rihoas I had previously just ordered swimwear so I was nervous. When I received my order I was surprised that everything but one item fit and looked so good on. I am excited and can't wait to place another order. Then just before I was about to order again, I suddenly received a coupon from rihoas in the mail, which will save me a lot of money. Thank you very much!

Thumbnail of user violad34
1 review
1 helpful vote
May 25th, 2023

The dress fit EXACTLY how described and fit my body so beautifully and nicely! So comfortable and great material and put together nicely. The only reason I gave four stars is because the color is much darker in person than it was in the picture! Which I didn't mind because I loved the color but for someone who wants exact same that could be a tad frustrating. Overall great experience. Thanks for better quality.

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Thumbnail of user melindac712
1 review
3 helpful votes
October 14th, 2022

Don't buy from this company. Their size guide is vastly different from the actual clothing item so most likely the items you purchase won't fit. On top of that, the customer service was rude, dismissive, and illogical and violated their own Returns and Exchanges policies. They wouldn't acknowledge their size guide error and refused to refund or exchange the item. Not sure how they received any 5star reviews on here but they sound fake as though they've all been written by the same person.

Tip for consumers:
Don’t buy from this site

Thumbnail of user marjoriek81
1 review
0 helpful votes
May 1st, 2023

Amazing clothes at amazing prices. I was recommended RIHOAS by my friend who always looks fabulous. I complimented her outfit and she got it from RIHOAS. I've been buying all my clothes from them for about a year now, and I've had so many compliments on my outfits. The sizing is perfect as they give the measurements in cm and inches as well as UK and European sizes. Brilliant, I wouldn't hesitate to recommend.

Thumbnail of user nazihahsumaiyah
1 review
2 helpful votes
July 7th, 2022

This dress really exceeded my expectations. I have gotten compliments every time I wear it! It's made of comfortable polyester material that is super breathable. I love the tie in the front, too. This dress would be easy to dress up or down depending on where you're going. The straps are adjustable, also, so I feel it would work well for all body types. I highly recommend it! And I want to buy more!

Thumbnail of user judithr826
1 review
1 helpful vote
May 25th, 2023

Initially I did have a problem with my item not being eligible for a return because it was past the return time, however, the company did reach out to me and were able to provide me with a solution. Their customer service were very nice and friendly through the process, and I feel like they do care if their customers are satisfied with their purchase. I'm pleased their helpful customer service.

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Thumbnail of user rksdijwksos48383
1 review
0 helpful votes
February 11th, 2023

Very well made. The material is soft and not see through. The items fit true to size. I get a lot of compliments on them.

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Thumbnail of user sylviae112
1 review
0 helpful votes
May 10th, 2023

I used Rihoas carefully first time last year due to many companies through Facebook are fake. I can honestly say that I have never had a problem and have ordered many thinks since in clothing line. Always delivered and good quality. Some deliveries are quick and I assume in the uk others take longer as they come outside uk usually china, but still delivered in good time.
Cannot comment on customer service as I've never had to use them. But I've bought tops etc about 4 times over a few months and never had a problem.

Thumbnail of user sherriel79
1 review
1 helpful vote
March 26th, 2023

Absolutely obsessed with this brand - the quality is top notch, the styles are all so timeless and gorgeous, and their customer service team and social media team are some of the friendliest and kindest people I've ever encountered. All these things have ensured that I'll be a lifelong customer and fan of Rihoas. My orders have always been correct and shipped quickly and carefully despite coming from a different country quite far away from mine. Can't say enough good things about this brand!

Thumbnail of user avishags1
1 review
3 helpful votes
November 21st, 2022
Verified purchase

I bought a sweater in Rihoas, the new clothing site that claims to be better that shein. It arrived with loose parts and with a missing button and another button that fell off when I tried it on. I contacted the company in the email they wrote for returns and no answer, tried again and nothing. Bad quelity material. Not recommended. I wrote a review on the site that was never published. Don't waste your time and anger and just don't shop there

Thumbnail of user hazelv21
1 review
0 helpful votes
July 9th, 2022

Great product for the cost. The pockets perfectly fit my smartphone. The material is a little bit see-through (I bought the white one), but really only if you're wearing dark underwear with the dress. I use this dress as an outdoor wedding dress. It was a very small wedding so this dress was very appropriate I would say that it's good for any occasion even if you're just doing a casual night out and you wanted to pair it with some dress sandals as I did.

Thumbnail of user ashleyr1237
1 review
0 helpful votes
March 25th, 2023

I think this is the first time I have ever written a review. But my experience shopping at Rihoas and the assistance provided by their customer service, especially Yuki, in my case, was so outstanding pleasant that I have to tell the world.
Yuki has gone above and beyond assisting me with getting the size and color of the item I wanted and appeared to be sold out online. Today the item arrived. It is perfect and it makes my day. Thank you Rihoas and thank you Yuki for the excellent customer service.

Thumbnail of user rosalbam20
1 review
0 helpful votes
May 22nd, 2023

Rihoas has awesome customer service. I was able to share my concerns /comments through emails. The reps replied kindly and offered great solution. I ordered dresses and skirts from Rihoas and have been very satisfied with the quality. Thank you Rihoas for providing such outstanding customer service and the clothes I received were as I what I Expected.

Thumbnail of user stephanieu615
1 review
0 helpful votes
March 26th, 2023

Overall, I had a good experience with Rihoas! Sizing took some deliberate effort, but I only had one thing that didn't fit correctly. Otherwise, the customer service was pretty helpful! Kind of a bummer that they don't help pay for returns after more than 14 days, but I can understand that too. Overall, good experience.

Thumbnail of user cathyb870
1 review
1 helpful vote
May 23rd, 2023

I have been using Rihoas for years now and can honestly say it is one of the BEST places to buy clothes online. It's the only place I shop now… they have everything and the community is so great at leaving honest reviews regarding sizes, styles, and quality. You can search your height and weight and get the size you need based off of reviews. They also always have some kind of coupon available so it's also affordable. I've never had an issue with returns (although honestly most things fit so I've only had to do returns a couple times). Definitely shop here. Thanks

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Thumbnail of user zahikanadika
1 review
0 helpful votes
February 9th, 2023

I ordered three items from here, two dresses and one knit tops, all of which looks so great that I do not want to change size even though they are all a little small for me.

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Thumbnail of user marjories226
1 review
0 helpful votes
March 25th, 2023

Had an issue, they easily solved it!
Ordered for the first time a few weeks ago, ordered a dress and a blouse. Came really fast and great quality, unfortunately the size was the wrong one.

I emailed RIHOAS and within a few hours Yuki responded and more than fixed the whole issue for me!

I'll be placing another order with the again soon!

Thumbnail of user maleneokon
1 review
1 helpful vote
March 4th, 2023

The item is pretty decent, especially for its price. Looks better than the much more expensive cotton button down shirts that I own. I'm looking forward to styling many outfits with it!

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Thumbnail of user kalib21
1 review
0 helpful votes
March 29th, 2023

Love Rihoas stuff, but some items I love are a little pricey. So far good quality though.

Thumbnail of user wandag328
1 review
1 helpful vote
May 27th, 2023

This is a 5*star company. I do a lot of online shopping with various businesses. Spend hundreds monthly, some times weekly. But out of all the various businesses that target womans clothing this one is by far the best one out of the bunch! Not only are they reasonable, affordable,Makes you feel like the middle man days are a thing of the past...their are a few disappointments every now and then. But over all I give them a 5*****if you are a clothes shopper for the latest style in woman's clothing. Check it out!

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Thumbnail of user susanj2074
1 review
0 helpful votes
March 24th, 2023

Never ordered from Rihoas before but saw some amazingly cute clothes on a channel I watch. I saw many cute dresses browsing the site and couldn't believe it was even on sale! So much better than I hoped for taking a chance on a final sale. I chose two of them. Fits just perfect! I will be a returning customer!

Thumbnail of user miriamk97
1 review
0 helpful votes
June 1st, 2023

So far i give a five star bc i have just only placed my order. They have great coupons and deals for plus size women. I will update after my item has been received. Highly recommended.

Thumbnail of user ursulag44
1 review
1 helpful vote
May 27th, 2023

I've seen a lot of reviews about the quality and returns process for Rihoas being very negative. I do believe you get what you paid for, the quality isn't always great but when you've paid £8 for a top...you can't complain. In my experience, I usually order a few items knowing I'll keep at least 1 or 2 and send the rest back. Their maternity clothes were great. I've never had an issue sending items back and getting a refund. It's all done online via their portal, it can be a bit of a faff and it's not 100% intuitive I've never had a problem and will order for them again

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