• RockCow Leather Studio

RockCow Leather Studio

Overview

RockCow Leather Studio has a rating of 3.2 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. RockCow Leather Studio ranks 14th among Leather sites.

  • Service
    23
  • Value
    24
  • Shipping
    23
  • Returns
    23
  • Quality
    24

This company does not typically respond to reviews

Positive reviews (last 12 months): 77.8%
Positive
21
Neutral
0
Negative
6
22
See all photos
How would you rate RockCow Leather Studio?
Top Positive Review

“Awesome backpack”

Dennis N.
9/14/23

I was so excited to have receive my backpack. It came much more earlier than expected. This backpack is very durable and the leather is so soft. Even though it's a little heavy, it's still very comfortable for every day college use. I have received many compliments on my first day. I love how it has many compartments on the outside making it convenient for smaller items. The quality is outstanding. I recommend this backpack.

Top Critical Review

“DO NOT BUY from them!”

Good C.
10/15/23

I have been attempting to return an item due to poor quality for weeks. This company will not reply to emails or calls. I finally heard from them and they agreed to accept the return and made me pay $25 to ship it back to them. They then would not reply to the delivery being made for the return. After all this, they did not return all my money. DO NOT BUY FROM THEM. These people are crooks.

Reviews (35)

Rating

Timeframe

Other

Thumbnail of user dennisn430
1 review
3 helpful votes
September 14th, 2023
Verified purchase

I was so excited to have receive my backpack. It came much more earlier than expected. This backpack is very durable and the leather is so soft. Even though it's a little heavy, it's still very comfortable for every day college use. I have received many compliments on my first day. I love how it has many compartments on the outside making it convenient for smaller items. The quality is outstanding. I recommend this backpack.

Products used:
Vintage leather backpack

Service
Value
Shipping
Returns
Quality
Thumbnail of user goodc2
4 reviews
4 helpful votes
October 15th, 2023
Verified purchase

I have been attempting to return an item due to poor quality for weeks. This company will not reply to emails or calls. I finally heard from them and they agreed to accept the return and made me pay $25 to ship it back to them. They then would not reply to the delivery being made for the return. After all this, they did not return all my money. DO NOT BUY FROM THEM. These people are crooks.

Tip for consumers:
Do not do business with them.

Products used:
None!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharonf16
5 reviews
2 helpful votes
December 15th, 2021

Only on the plastic shipping bag did I see Republic of China is their location. Their return policy is total subterfuge. It states they will prepay freight if an item is damaged. I received 3 shoddy bags, but said I would only return the leather bag that had a v shaped ink mark. The response from * was informing ME to CLEAN IT. After repeated emails to them, we tried calling 30 times only to get suspicious messages such as "The number is busy..." or "Internet problems...". I am contacting my credit card, the BBB, the Attorney General or whoever could stop them from selling in the United States. I would imagine their reviews on the site are as fake as their policies.

*Personal information redacted by admin

Tip for consumers:
DO NOT SHOP WITH THESE PEOPLE.

Products used:
Leather Handbags

Thumbnail of user susana2398
1 review
3 helpful votes
September 12th, 2023
Verified purchase

I don't usually write reviews but wow this deserves one! I got this for my boyfriend who is starting student teaching and he loves it! The quality is so so nice, beautiful stitching and color, amazing smell, overall such a great satchel. The price really isn't that bad for such a sturdy and nice bag. Plus it's real leather. I am in love with this purchase and so excited for my boyfriend to use it in the classroom! I also got his initials on it and it looks fantastic! The shipping didn't take near as long as I thought it would! I definitely give it a 10/10

Tip for consumers:
Perfect buying experience

Products used:
Full Grain Leather Briefcase Men's Leather Laptop Bag Shoulder Messenger Bag

Thumbnail of user annap1454
1 review
3 helpful votes
September 14th, 2023
Verified purchase

Very satisfied, Great bag! Excellent quality, though a bit sturdy and heavy, as it is made to carry a lot of stuff and last A lifetime :) bought it as a gift for my husband, he liked it very much. I would want one for myself too. Shipping was super fast and Katherine is so nice and quick to communicate. Definitely recommend!

Products used:
leather duffel bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimh1766
1 review
4 helpful votes
September 8th, 2023

If you're on the fence with buying this bag, go ahead and buy it. From the zippers to the leather the quality and craftsmanship is excellent. Also, if you're deciding between the regular and large sizes get the larger size. You will be happy to have the extra space with odd shaped toiletry items like an electric toothbrush. Great purchase, very pleased.

Products used:
leather dopp kit

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamieg716
1 review
1 helpful vote
September 18th, 2023
Verified purchase

This is everything I've been looking for in a bag. Comfort and knowing I can fit what I need and that it will reach its destination safely. Truly amazing! Definitely recommend getting one!

Products used:
leather backpack

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulac1158
1 review
3 helpful votes
July 4th, 2023

Ordered a bag from this company that looked to be from California. Next thing I knew I got emails about product coming from China. When my bag arrived it was not a good quality and not up to description and cost. Took a long time and many emails for them to accept I wanted a Return/Refund. When I finally got an address for return it was a city/province/country code but no company name or street. Will cost a lot to send, probably won't get there, doubt I'll get refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jilleang1
1 review
3 helpful votes
July 18th, 2023

Got this for my husband for his birthday! It's gorgeous, smells amazing, the shoe compartment is big, the bag holds the perfect amount for a full weekend away.
The tag was even stamped with his initials! What a beautiful touch! Don't any further, if you've arrived on this bag just pull the trigger. Will be order again for my FIL.

Tip for consumers:
Everything perfect, will order again.

Products used:
Leather Duffle Bag with Shoes Compartment

Service
Value
Shipping
Returns
Quality
Thumbnail of user mb838
1 review
1 helpful vote
November 28th, 2022

Bought a barrel shoulder bag with pockets. Took.a long time to receive,came from China.not.CA. Posting not mentioning.it is now in self destruct mode falling apart after about 120 days of daily use. What a fraud only 30 warranty or return.

Thumbnail of user judyw1321
1 review
11 helpful votes
May 26th, 2023
Verified purchase

I bought this for my grandson and he was thrilled with it. I live in another state so I don't have any first hand knowledge of how it is wearing but it is very well made. I'm sure it will last a really long time! He had the biggest smile on his face when he opened his gift!

Tip for consumers:
Will order again!

Products used:
leather backpack

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeremye340
1 review
2 helpful votes
September 9th, 2023

I wanted a leather backpack for business to carry my laptop and other devices in when I went to work or on trips. I looked at other designers products, and they were asking for way to much money for a little bit of leather, and a name. I came across Rock Cow Leather Studios by doing more research, and I found this gem of a backpack! I am so impressed with the quality and craftsmanship, and I have so many others asking me where I got it from. I already purchased another one for a family member who fell in love with mine! Great product, and a great gift!

Tip for consumers:
Great product, and a great gift!

Products used:
Vintage Backpack Crazy Horse Leather Men Travel Backpack Casual Backpack ESS3983

Service
Value
Shipping
Returns
Quality
Thumbnail of user stephanief1457
1 review
3 helpful votes
September 11th, 2023

This bag is amazing! Far exceeded my expectations! Excellent craftsmanship, amazing leather, and exceptional customer service! Thank you!

Tip for consumers:
Excellent craftsmanship, amazing leather, and exceptional customer service!

Products used:
Vintage Leather Duffle Bag, Leather Travel Bag, Mens Weekend Bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindaa2282
1 review
3 helpful votes
February 1st, 2023
Verified purchase

I bought 3 different bags from RockCow as Christmas gifts for my son and 2 son-in-laws, and I loved each and every one. I initially bought 2 of the lighter types and needed a 3rd and went with the vintage style. The craftsmanship and detail are really impressive. They're beautiful to look at and with time will age beautifully as well.

Tip for consumers:
I bought 3 different bags as Christmas gifts for my son and 2 son-in-laws, and I loved each and every one. I initially bought 2 of the lighter types and needed a 3rd and went with the vintage style. The craftsmanship and detail are really impressive. They’re beautiful to look at and with time will age beautifully as well.

Thumbnail of user carrief250
1 review
3 helpful votes
January 16th, 2023
Verified purchase

My husband was very impressed with this dopp kit that I got him for Christmas. I had his name put on it and it really stood out. The bag has enough room for all his needs when he travels. He loves it! Thanks for making an excellent product.

Tip for consumers:
I am very happy with this purchase, I see some negative reviews for RockCow Leather Studio, it is not fair, they made an excellent product and provide the best service.

Products used:
Personalized Leather Toiletry Bag Waterproof Leather Dopp Kit Men's Shaving Kit, Christmas Gift

Thumbnail of user eileenkitayama
1 review
0 helpful votes
January 8th, 2024

Men's leather backpack has red dye that rubs off, ruining clothes, and making the bag useless. It's poor quality dye or the dye is not properly set. Return shipping to China is not affordable.

Value
Returns
Quality
Thumbnail of user brucew1014
1 review
1 helpful vote
September 19th, 2023
Verified purchase

Customer service was quick and attentive. The product is amazing, fits my machine as well as all my shaving blades and equipment with plenty of room to spare. Definitely a must have.

Products used:
leather toiletry bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user christophere636
1 review
5 helpful votes
June 21st, 2023
Verified purchase

Smelled great when I opened it. I've only been on a few trips since purchasing but it seems like it is made really well. Can't wait to use it over the years.

Tip for consumers:
Highly recommended!

Products used:
Vintage Crazy Horse Leather Duffle Bag with Shoes Compartment, Travel Bag, Weekend Bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user andya292
1 review
10 helpful votes
May 24th, 2023
Verified purchase

The backpack is constructed very well and has a great amount space for my laptop and other items that I need to have with me on a daily basis. I have also received numerous compliments on how nice it looks. Overall, I am extremely satisfied with my purchase.

Tip for consumers:
Amazing quality

Products used:
Leather backpack

Service
Value
Shipping
Returns
Quality
Thumbnail of user cocia
1 review
0 helpful votes
January 15th, 2023
Verified purchase

If I could give a 0, I would. You can NOT return items as you have to pay shipping to China! Shipping was $180 for $125 item. They kept bs ing us saying they would get a USA address... nope. Do not nut from them. Zipper on item was aweful.

Thumbnail of user ellenc492
1 review
3 helpful votes
February 13th, 2023
Verified purchase

My husband absolutely loves his new bag! The leather is rich and rustic and thick and you can literally smell the quality! Love the feel of it and it's the perfect size. Also the delivery was fast as well, even shipped from China during the Christmas season.

Tip for consumers:
The Customer Service of the RockCow Leather team is unequalled. I will buy additional items and will recommend RockCow Leather to everyone I know.

Products used:
Messenger Bag

Thumbnail of user brandonm1204
1 review
2 helpful votes
September 13th, 2023
Verified purchase

It's everything I wanted and more. It is sweaty on my back after while. This is my favorite backpack ever and I'm a bag Guy. This is for my personal vehicle and I use my Oakley bag for work. If you want a bag with style, organization, and good feel this is it. I love it. Glad I bought it and proud to flaunt it.

Products used:
canvas backpack

Service
Value
Shipping
Returns
Quality
Thumbnail of user bradb829
1 review
3 helpful votes
September 7th, 2023

The bag arrived as was suggested within the delivery time. Looks and feels very nice. Special thanks for Katherine for the extra stuff I asked for. I would recommend this shop and their products.

Tip for consumers:
The item matched the description and met my expectations. Thank you

Products used:
Crazy Horse Leather Backpack Men Laptop Backpack Handmade Travel Backpack

Service
Value
Shipping
Returns
Quality
Thumbnail of user louisp486
1 review
2 helpful votes
September 9th, 2023

Wow! I am so impressed with the quality of this bag! The seller was very responsive and customized it just the way I wanted it with my initials! It's a high quality item that is perfect for travel. I highly recommend it!

Tip for consumers:
adding personalization for free

Products used:
leather duffle bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user marciac375
1 review
1 helpful vote
September 6th, 2023

I love the bag. Its beautiful…a piece of work. The only thing that I might suggest is if you could make the straps that convert to backpack, if those could be detachable. That would be perfect!
Other than that….wonderful purchase! Thank you

Tip for consumers:
wonderful purchase

Products used:
Vintage Leather Women Backpack, School Backpack, Designer Handbags AK10

Service
Value
Shipping
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Thumbnail of user wangw19
Wang W.
Typically does not respond to reviews

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3.2
35 reviews
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