Rollbit.com has a rating of 1.0 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases.
If you will win and if you would like to make withrdaw small quantity then you will receive immediately. But if you will try to make withrdaw little bit bigger then your withdrawal will stuck as pending and then you have to just wait and wait, if try to reach CS then they will keep saying you will receive sooner. Even there you won't fine and offer, they will show you huge number of RACKEBACK but after they will explain it's house age and you will receive less than 1% as RAKEBACK.
Date of experience: February 13,2023
Hi, do not use rollbit.com it looks like they do not intend to give you $ if you will request a withdraw, coz +3 hour passed still my withdraw is pending and if i am speaking with customer support then they are just saying it will be sooner, sooon, sooner, but + 3 hour passed, I am scared now, I will update you once this sort out
I got frustrated after a long loss streak and told the chat that I hoped the Rollbit owner would someday get beaten to death by the person he loved the most.
They responded by claiming I confessed to a gambling addiction and used that to shut down my account and steal $3,500 in rewards.
Was I over the line? Yeah for sure. But they lied to steal my money.
Awful people. Worse than me, even, and that's saying a lot.
10/7/2023
EDIT: Rollbit may be trying to get this removed. Here's an excerpt from the transcript*:
06:04 PM | Rollbit Agent: You stated a gambling addiction so we have disabled all your accounts
06:05 PM | synergysize: i absolutely did not.
06:05 PM | synergysize: [Agent's Username], i want you to show me right now where I said I was addicted to gambling.
06:07 PM | synergysize: you're putting words in my mouth just to take my rewards?
06:10 PM | Rollbit Agent: [Image "Screenshot+2023-05-20+at+18.10.10.png"]
06:10 PM | Rollbit Agent: nothing further to add here
06:10 PM | synergysize: i didn't say i had a gambling addiction there.
06:10 PM | synergysize: are you out of your mind
06:10 PM | synergysize: i was telling people rollbit didn't care about them.
06:10 PM | synergysize: bro. That's not even [censored] close.
06:11 PM | Rollbit Agent: you have since stated
06:11 PM | Rollbit Agent: [Image "Screenshot+2023-05-20+at+18.11.50.png"]
06:12 PM | Rollbit Agent: we can not have people gambling on our site who say these things.
06:13 PM | synergysize: you can't have people on Rollbit who say they're going to quit gambling?
06:12 PM | synergysize: are you crazy here
06:12 PM | synergysize: at no point did i state i had a gambling addiction and you know it.
06:14 PM | synergysize: you're stealing over $3,000 from me because you misread context, is that what you're saying?
-----------END OF CONVO------------
*I have edited this for conciseness and clarity, but each message has been left in tact, and ordered in a way that preserves context.
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